River of Goods Customer Reviews
River of Goods holds a 9.7/10 overall rating and 11 verified post-delivery reviews on Bizrate.
River of Goods Rating
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Learn more about reviewsOverall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
10out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 90% | 75% |
 Neutral | 10% | 25% |
 Negative | 0% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
10 out of 10
Customer Support
Satisfaction with assisted or self-service help
10 out of 10
Product Availability
How easily were you able to find the product you were looking for
10 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.8out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 100% | 100% |
Neutral | 0% | 0% |
Negative | 0% | 0% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.7 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
10 out of 10
Recent Reviews for River of Goods
Showing 1 - 22 of 22
Rafa
Site Experience FeedbackNov 8, 2026
loved looking through all your inventory, I almost went your distribution center in St. Paul until I realized it wasn't an actual store
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shopaholic
Site Experience FeedbackOct 31, 2026
Wish website shared all products I didn’t see all products that were listed in this survey
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 26, 2026
Searched for item. Requested assistance
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hannah
Post-Delivery FeedbackOct 22, 2026
The online ordering process was super easy. I thought I paid for overnight delivery but I didn’t. I reached out to customer service. They helped me right away and were very professional and friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Starlight
Post-Delivery FeedbackOct 21, 2026
I have been purchasing River of Goods Lighting from the original shopping network, other shopping networks, directed from stores and direct from River of goods. I have never been disappointed with this brand as the quality is superb.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
nanu
Site Experience FeedbackOct 14, 2026
excellent experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 14, 2026
Exquisite craftsmanship, beautiful product, packaged carefully, arrived quickly and in perfect condition.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Mowzmaam
Site Experience FeedbackAug 25, 2026
The online ordering went smoothly because I sent in a question and received a speedy and well crafted reply.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Cassie
Site Experience FeedbackAug 13, 2026
Found exactly what I was looking for after searching high and low for what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sus B
Post-Delivery FeedbackAug 7, 2026
An item we order was damaged in transit. I contacted costumer service and the went above and beyond. They replace my whole order and I received it in only a few days! And contacted me in email to make sure it was received and not damage. Their costumer service is excellent and I would recommend buying from them to anyone. I will be buying from this company again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Patty
Site Experience FeedbackJul 27, 2026
Looking for a particular tiffany style lamp and I found it. Found more than 1 but can only afford 1. Have several River of Goods items and lamps that I used to purchase from Shop HQ, I wish you had some of the Lily lamps in a floor style. Would like to find some coupons
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Liney
Site Experience FeedbackJul 25, 2026
I love hearing the story of how the goods are made and from artisans who care for their work. I hope those artisans are well cared for. River of Goods seems to care for those artisans well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Sus
Site Experience FeedbackJul 20, 2026
My experience was with customer service for a replacement part. It was extremely easy and the service was great!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJul 9, 2026
Would appreciate shipping paid/free returns on exchanges
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
AC
Site Experience FeedbackJun 18, 2026
Super easy to shop and check ou
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Susannah
Post-Delivery FeedbackJun 1, 2026
I was looking for a specific stained glass lamp. You had it! I could not find it anywhere else. Checking out was easy and the package arrived to my house as expected. the lamp was beautiful and packaged well. I love your merchandise. You carry very cool things. I especially like that you are a locally owned business. I think you have done a great job!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Mary
Site Experience FeedbackMay 25, 2026
I found the website very easy to use and had a wonderful selection.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
amayra073@icloud.com
Post-Delivery FeedbackMay 21, 2026
the sweetest lady helped me with my issue very nice
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Bigm
Post-Delivery FeedbackMay 14, 2026
I love all the products I buy from of good. Took me a while to open these and now I don’t know what I paid for them because I can’t find the invoice. So I will try to contact Customer Service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Satisfied Customer
Post-Delivery FeedbackMay 11, 2026
I am very satisfied with the fan I purchased. Especially, the Tiffany lighting. It’s absolutely beautiful! And it was very well packaged.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
None!
Post-Delivery FeedbackMay 11, 2026
I had a previous lamp similar to one I purchased.the red is beautiful!I can't keep the glass flowers in the base..2 kept falling off .I thought of gluing them to the base but I may make more problems to change lightbulbs when needed.it is made well and will not return it.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackMay 11, 2026
Ceiling fan was exactly what I was looking for, and looks amazing in the room.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A