Refill Bay Customer Reviews
Refill Bay holds a 8.9/10 overall rating and 124 verified post-delivery reviews on Bizrate.
Refill Bay Rating
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Learn more about reviewsOverall Satisfaction:
8.9out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 80% | 100% |
 Neutral | 5% | 0% |
 Negative | 15% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 79% | 80% |
Neutral | 16% | 15% |
Negative | 6% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for Refill Bay
Showing 1 - 50 of 719
George
Site Experience FeedbackJul 29, 2026
Very easy to see the different items available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
korkey2669
Site Experience FeedbackJul 29, 2026
Order was fine but I Accidently sent it to my old address so I never received it.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
emzart
Post-Delivery FeedbackJul 28, 2026
I certainly would for inks, it is at better cost than the stores out here in BC
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 7
- Customer Support: 9
Online Shopper
Site Experience FeedbackJul 27, 2026
1st time using this site. I hope it continues to be a good experience with the delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
blp
Site Experience FeedbackJul 27, 2026
Confusing at first and it kept presenting a big price in the checkout system, but it finally agreed to the real one.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kevin
Site Experience FeedbackJul 27, 2026
Always a good experience with these folks.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Precious
Site Experience FeedbackJul 27, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nana
Site Experience FeedbackJul 27, 2026
It was OK
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jo
Post-Delivery FeedbackJul 26, 2026
I did tell a good friend. We used to get our ink from Target, now they don't have it. You were a good supplier.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Sam
Site Experience FeedbackJul 25, 2026
Quick ands easy and cheapest!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
J
Site Experience FeedbackJul 25, 2026
The shipping charge was as much as the product price.
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Howard
Site Experience FeedbackJul 23, 2026
It was seamless - very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 23, 2026
THEY DELIVERY THE ITEMS VERY QUICKLY. THANKS.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
AAWideman
Site Experience FeedbackJul 23, 2026
found you through a google search. You had a 10% coupon and a bundle discount. Looks like you reuse the same cartridge as factory and put new ink in it which means its not just compatible but OEM. basically got me two sets for the cost of one from OEM seller.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeanna
Site Experience FeedbackJul 22, 2026
I found what I was looking for here when I didn’t find it elsewhere.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJul 22, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 18, 2026
It was finr
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 17, 2026
We will see how well the experience and interaction are when we receive the items and they work. Many thanks
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
none
Site Experience FeedbackJul 16, 2026
n/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 15, 2026
I am glad I found you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Lulu
Post-Delivery FeedbackJul 14, 2026
We ordered the filter by email. It was easy as pie.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 10
Lu
Site Experience FeedbackJul 13, 2026
I could not match up the numbers exactly on your refill cartridge with my Brother product . When I asked your customer service chat, they never got back to me about your 'extra' number that was in question in spite of the fact that it said it would check.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Ken
Post-Delivery FeedbackJul 13, 2026
Reasonable Price, fast and thorough services.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
T-talk
Site Experience FeedbackJul 12, 2026
Satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
daleJ
Post-Delivery FeedbackJul 12, 2026
i buy the printer 150 buck to learn the ink one black cartridge is 60 bucks I find refill and the cartridges are 8 bucks with same quality only had one issue when a virus was sent to my printer through the wifi the code said printing ink was not proper. if was the virus not the ink
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
davey
Site Experience FeedbackJul 10, 2026
easy to order from and the prices are very competitive. plus free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
none
Site Experience FeedbackJul 9, 2026
very good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
None
Site Experience FeedbackJul 9, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Trustworthy!
Site Experience FeedbackJul 7, 2026
I'm a return customer with a new email address. Great experience and I trust this seller.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
emzart
Site Experience FeedbackJul 6, 2026
its ok, except I question why I couldn't use my debit card
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
mack
Site Experience FeedbackJul 6, 2026
all was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vision85
Site Experience FeedbackJul 5, 2026
Gooid
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 4, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
robo taxi
Site Experience FeedbackJul 2, 2026
easy, fast, afordable.Quality yet to be determined.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kooman
Site Experience FeedbackJul 2, 2026
Easy to order, prices reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackJul 1, 2026
Easy to find correct product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Og pawn
Site Experience FeedbackJul 1, 2026
Very happy n easy one
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
hi
Site Experience FeedbackJul 1, 2026
first time buyer will see how product actually arives and works
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 1, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Toner
Site Experience FeedbackJun 30, 2026
Order one item then must hit the order more button tho get back.... It would be better if you let me add all to cart then go.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jake
Site Experience FeedbackJun 29, 2026
Very easy navigating website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 29, 2026
Really easy process of ordering ink cartridges.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PRKinWoodburyMN
Post-Delivery FeedbackJun 29, 2026
I needed cartridge refills for my printer and found refill bay on the Internet. I figured I would give them a chance and it turned out to be very satisfied. I would do it again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Doc
Post-Delivery FeedbackJun 29, 2026
It was quick and easy to order and received quickly as well.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Tim
Post-Delivery FeedbackJun 28, 2026
I had a great experience with this seller. The Ink arrived quickly. I don't really read magazines because my eyes are failing, I see a Retina Specialist for diabetic retinopathy and use insulin etc. I feel like I am being FORCED to buy at least one magazine. I come here for ink cartridges, not ink applied to pages already. That is the only reason, I would go somewhere else to make the ink purchase. The decision to purchase an Item, should be made by the purchaser, not the seller. I liked magazines, and so does the majority of the public, so I have an understanding about using it. If they buy six, the bottom line is better. If I could see I would probably purchase several. The point I am making here is being FORCED to do something is never a good thing. Cheers.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Chich
Site Experience FeedbackJun 27, 2026
Your site information was well done.
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
Nick
Post-Delivery FeedbackJun 27, 2026
No compaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
refil
Site Experience FeedbackJun 24, 2026
nothing bad need to change the mailing address of this order to 732 Pat Drive West Islip, ny 11795
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KMJ
Site Experience FeedbackJun 24, 2026
Very easy to order. Hoping that cartridges are good -- last bunch from another supplier were mis-labeled and didn't fit.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10