Refill Bay Customer Reviews
Refill Bay holds a 8.9/10 overall rating and 125 verified post-delivery reviews on Bizrate.
Refill Bay Rating
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Learn more about reviewsOverall Satisfaction:
8.9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 83% | 75% |
 Neutral | 5% | 6% |
 Negative | 12% | 19% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 77% | 76% |
Neutral | 16% | 16% |
Negative | 7% | 9% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.7 out of 10
Design of Site
Satisfaction with the look and design of the site
8.7 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for Refill Bay
Showing 1 - 50 of 715
Tijuana M
Site Experience FeedbackSep 12, 2026
Overall prices were fair and I liked the fact I was able to use a discount code with my 1st purchase and free shipping was available with my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Label Catcher
Post-Delivery FeedbackSep 12, 2026
Needed quality labels for my comics dvds library and I was able to get them on time and at a great price. I will be re-ordering soon for some ink jet specific labels for my dvds and cds. Great product.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Barb
Post-Delivery FeedbackSep 12, 2026
Ink was ordered for work replacement ink.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackSep 11, 2026
if you give a 25% discount it should always apply
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Dee
Post-Delivery FeedbackSep 11, 2026
I have been a customer of Refill Bay for many years. Anytime I had a question they gave me a quick solution. It is so nice to work with a company that completely stands behind their products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
peanut
Site Experience FeedbackSep 11, 2026
everything went very well
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
IvM
Site Experience FeedbackSep 11, 2026
If my cost is Can$123.14 ok if US$ then overpriced I did buy Feb 3/2026 from Superink - then in Can $
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Bible study teacher
Post-Delivery FeedbackSep 9, 2026
The ink works good in my cannon printer!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackSep 9, 2026
Ok have not received any thing yet
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jimbeaux
Site Experience FeedbackSep 9, 2026
Finding the right cartridges was easy and the price was reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alice
Post-Delivery FeedbackSep 9, 2026
I ordered, I received notifications and I received in a timely manner my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Fungus
Site Experience FeedbackSep 8, 2026
Easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
artmaster
Site Experience FeedbackSep 8, 2026
👍
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JERRY
Site Experience FeedbackSep 8, 2026
I AM A FIRST TIME PURCHASHER,SO FAR PROCESS IS SIMPLE AND QUICK
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Curt
Site Experience FeedbackSep 8, 2026
Good order information with search tool
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Herm
Site Experience FeedbackSep 8, 2026
Needed some Ink
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 8, 2026
Very easy to use
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dj
Post-Delivery FeedbackSep 8, 2026
I still have not received my order, but you took my money.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
Jojo
Site Experience FeedbackSep 7, 2026
Great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Shawn
Post-Delivery FeedbackSep 7, 2026
Refill Bay had the best prices on printer ink I could find on the internet.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 7, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
J O
Site Experience FeedbackSep 7, 2026
It's just OK so far. we will have to see in I get the correct order sent to my home. I'll get back to you on that when it happens....
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackSep 7, 2026
great prices, ink works well, just wish there was free shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kirby
Site Experience FeedbackSep 7, 2026
I actually like the plain and concise page layout, details with no fluff.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Moe
Site Experience FeedbackSep 7, 2026
Your printer ink is very good quality and your price is very reasonable and You are the best.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Red
Site Experience FeedbackSep 7, 2026
Great
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ivan
Site Experience FeedbackSep 6, 2026
I am a huge recycle and repurpose person so this is right up my alley to purchase refilled cartridges. Since this is my 1st time ordering from Refil Bay...only time will tell if this was/is a good decision
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackSep 5, 2026
It went fine ,just hope it works in my HP 9125....your ad said it would so we shall see.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CMR
Site Experience FeedbackSep 3, 2026
The website was easily navigated and concise so I knew what I was ordering. Have purchased ink refills before from other sites and what was received did not work with the equipment.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bear
Site Experience FeedbackSep 3, 2026
Very Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
NJ
Post-Delivery FeedbackSep 2, 2026
good stuff
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Gil
Site Experience FeedbackSep 2, 2026
Easy, fast to place an order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
kivawhite
Site Experience FeedbackSep 2, 2026
I typed in my printer and this popped up immediately. I have had trouble finding ink in the past.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N/A
Site Experience FeedbackSep 2, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
hotterodder
Post-Delivery FeedbackSep 1, 2026
WHEN I INPUT THE INFO ON MY PRINTER, THEY GAVE ME SEVERAL OPTIONS FOR TONER REPLCEMENTS AT FAIR PRICES, I"LOL BUY FROM THEM AGAIN!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Shopping is Great.
Site Experience FeedbackSep 1, 2026
Products were easy to find, competitively priced and checkout was simple and direct. Overall an enjoyable shopping experience just like the last time. Good job.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Grammy
Site Experience FeedbackAug 31, 2026
I used Google with a model and series number and refillbay appeared to be the most economical selection presented. It was easy to order. It also had good reviews.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sassy
Site Experience FeedbackAug 31, 2026
Found everything extremely easy, was quite surprised! So many websites can be extremely difficult or confusing for some people, and people get frustrated and leave an empty cart. I would give refillbay a 100% star review, I can’t say that I have been able to do that for to many websites!! Thank you for a stress free website, I will be returning for all my supplies!!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Donna B
Site Experience FeedbackAug 31, 2026
This is my first purches with refill Bay. Easy to order, clear descriptions of products, easy checkout. If the products all owrk out, I will definately use refill Bay again for my office needs. Donna B.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
KnowMe Foever More Pleasures
Site Experience FeedbackAug 30, 2026
Very easy to find what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bonnie
Site Experience FeedbackAug 29, 2026
I've been using RefillBay for years. I don't shop around anymore. Their website is extremely easy to use, with multiple ways to find what I need. I don't think anyone has better prices. They are smart to just focus on ink. They do this and do it well!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Shawn
Site Experience FeedbackAug 29, 2026
The price of the printer cartridges was the lowest I could find on the web. I had trouble changing the billing and shipping addresses. The addresses didn't update after I made changes. I had to click on a link in a different location to actually edit the addresses.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dee
Site Experience FeedbackAug 29, 2026
Good experience as always
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Julio
Post-Delivery FeedbackAug 28, 2026
My experience with RefillBay was not the best, but only because of shipping time been more that it was supposed to be, other than that customer service is good and knowledgeable. product was good and well pack. I will buy from them again.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- On Time Delivery: 4
- Customer Support: 9
Bible study teacher
Site Experience FeedbackAug 28, 2026
Overall experience was easy, even for an old timer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Blackdog
Site Experience FeedbackAug 28, 2026
Good price on needed ink.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 28, 2026
It was fine but I will be contacting customer service about the ink cartridges I thought were empty and then leaked all over my car seat.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Ry
Site Experience FeedbackAug 25, 2026
Found what I wanted quickly and was able to order without jumping through hoops or having to make an account (though I was given the option, I appreciated that I didn't have to do that)
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
Eddie
Site Experience FeedbackAug 25, 2026
Very easy to find the items I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Thomas
Site Experience FeedbackAug 24, 2026
I needed some toner, and this site popped up in the google search.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8