Refill Bay Reviews - 112 Post-Delivery Reviews - 8.5/10
Refill Bay Rating
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Learn more about reviewsOverall Satisfaction:
8.5out of 10
Would Shop Here Again:
8.3out of 10
Likelihood To Recommend:
8.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 73% | 62% |
 Neutral | 9% | 8% |
 Negative | 18% | 31% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 76% | 82% |
Neutral | 16% | 11% |
Negative | 7% | 7% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.8 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.4 out of 10
Recent Reviews for Refill Bay
Showing 1 - 50 of 692
NA
Site Experience FeedbackJun 11, 2026
Im retired
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 11, 2026
Been here done that, no problems.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Willie Jr CFUSAONE
Post-Delivery FeedbackJun 11, 2026
I had given up my ever using this older HP PRINTER UNTIL I WAS ABLE TO INSTALL THESE CARTRIDGES WHICH RESTORED IT AGAIN TO LIKE "NEW" CONDITION!!!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
aggietim
Site Experience FeedbackJun 10, 2026
Great service and great ink shipped quickly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mara
Post-Delivery FeedbackJun 9, 2026
I received my order on time but unfortunately two cartdrige (magneta & black) were no available to work.
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
Pegly
Site Experience FeedbackJun 9, 2026
It was easy to.order. First I finagled with Walmart online ordering, but I crashed and burned. I never heard of Refillbay,, so I hope it's legit.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
none
Site Experience FeedbackJun 9, 2026
easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Ev
Site Experience FeedbackJun 8, 2026
I was in shock when I saw the subtotal amount. I realized I had to zero out the amount of ink cartridge sets I did not need.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Old guy
Site Experience FeedbackJun 8, 2026
no thanks
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
JW
Post-Delivery FeedbackJun 8, 2026
Very smooth experience!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 8, 2026
We ordered and it was on back order until futher nototice. I checked with my boss to see if we got the refund and he said nothing in the bank. He just warned me about buying from people I find online. I read your reviews and I didnt see a problem ordering from you. After som time and we still never got the refund, he said its great it happened ..it will be a lesson to me.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: N/A
may
Site Experience FeedbackJun 8, 2026
so far so good. have not rec"d product. will give after comblect order.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
BATE
Site Experience FeedbackJun 7, 2026
If the ink cartridges fit and work well I will be very happy because I have ordered several cartridges from other companies and they do not fit in my printer properly.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Bisquick
Site Experience FeedbackJun 7, 2026
I liked the website.
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 6, 2026
First time using refillBay. I'm anxious to see how the refurbished cartridges work!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 6, 2026
Todo bien
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N/A
Site Experience FeedbackJun 6, 2026
fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mode
Post-Delivery FeedbackJun 4, 2026
The website was very clear which inks are compatible with which printers. and had a wide variety of great selections !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Will
Site Experience FeedbackJun 4, 2026
Very easy to maneuver and find what I was looking for!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 4, 2026
The banner said free shipping if the order was over $55. Mine was but I am being charged for shipping
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
Online Shopper
Site Experience FeedbackJun 3, 2026
in the ordering information, it stated, that I may use personal check, via postal mail; though would not let me use this option. ! It was very easy to find the HP ink cartridges # 56 + 57, here; on other sites, I was hard, difficult, or. Not stock / sale; the other one in L. A. I had used for the last four years, had become, " very sour". When called to make an order for more ink cartridges. ! So went looking for a new, more dependable dealer, provider; ! I let my fingers do the walking on the internet;
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
lucy
Site Experience FeedbackJun 3, 2026
it was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
marleysmom
Site Experience FeedbackJun 3, 2026
easy to order and clear pricing
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jtrod
Site Experience FeedbackJun 3, 2026
In stock. Clear ordering process. Offer discounts.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Matt
Site Experience FeedbackJun 2, 2026
Very easy to make this simple purchase of this item.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bubbette
Site Experience FeedbackJun 2, 2026
Could not find what I needed at a local store so I had to order it online.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 2, 2026
The yellow color was not accurate.
- Overall Rating: 5
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 3
- Customer Support: 3
Mara
Site Experience FeedbackJun 2, 2026
It was very easy to use. Clear and economic.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lori
Site Experience FeedbackJun 1, 2026
My first purchase.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
HARV
Site Experience FeedbackJun 1, 2026
TRYING MY LUCK, I DO NOT KNOW THE QUALITY OF WHAT I ORDERED.
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 8
Willie Jr
Site Experience FeedbackJun 1, 2026
Best ever since doing business on line!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BILL S.
Post-Delivery FeedbackMay 30, 2026
ALL REMANUFACTER INK PRODUCTS ARE EXCELLANTS AND IK WILL REORDER THEM AS NEEDED IN THE FUTURE .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
j_bone_the_merciless
Site Experience FeedbackMay 30, 2026
thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steven
Site Experience FeedbackMay 29, 2026
For such a large order, I expect free shipping.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackMay 29, 2026
I'll share my experience with Refill Bar after I receive the product ordered/
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Spicy Llama
Site Experience FeedbackMay 28, 2026
Google search, felt like I found a treasure trove of secret deals. Looking forward to a good experience.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Sally
Site Experience FeedbackMay 28, 2026
easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
None
Site Experience FeedbackMay 28, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DTStreck
Post-Delivery FeedbackMay 28, 2026
arrived as promised. compatible w/printer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Nancy
Site Experience FeedbackMay 28, 2026
Im very happy with the product of ink from refill bay. thank you.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Hud
Site Experience FeedbackMay 28, 2026
Goog
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Messy purchase
Post-Delivery FeedbackMay 27, 2026
Yellow cartridge leaking-messed up my hands handling it and printer would not recognize it.
- Overall Rating: 3
- Would Shop Here Again: 4
- Likelihood To Recommend: 2
- On Time Delivery: 3
- Customer Support: 6
Online Shopper
Site Experience FeedbackMay 26, 2026
I would have appreciated being able to type in the desired product info and Have it show, rather that use the search engine step by step. If this was present, it was not easily found by me.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackMay 26, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
none
Site Experience FeedbackMay 26, 2026
no
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Dot
Site Experience FeedbackMay 26, 2026
OK
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Nancy
Site Experience FeedbackMay 25, 2026
fIRST TIME EXPERIENCE GOOD.NEEDS BETTER EXPLANATION CONCERNING THE DIFFERENCES IN QUALITY OF THE VAARIOUS PRICING
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Blinker
Post-Delivery FeedbackMay 25, 2026
Everything came well packaged , only problem I had was one of the cartridges leaked a little when I opened it .
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Freedom77
Site Experience FeedbackMay 25, 2026
It was all good thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
None
Site Experience FeedbackMay 24, 2026
I don't know
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10