Refill Bay Customer Reviews
Refill Bay holds a 8.7/10 overall rating and 129 verified post-delivery reviews on Bizrate.
Refill Bay Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 82% | 75% |
 Neutral | 4% | 6% |
 Negative | 13% | 19% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 75% | 69% |
Neutral | 17% | 22% |
Negative | 7% | 9% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.8 out of 10
Design of Site
Satisfaction with the look and design of the site
8.7 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.5 out of 10
Recent Reviews for Refill Bay
Showing 1 - 50 of 684
Online Shopper
Post-Delivery FeedbackOct 23, 2026
Sorry not a writers
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
None
Site Experience FeedbackOct 22, 2026
You said free shipping is the purchase price was more than 55.00 you charged me for shipping and 5.90
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
Cathy
Site Experience FeedbackOct 22, 2026
Im waiting to see if the cartridges work in my printer to give higher rating or not.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
EZ
Site Experience FeedbackOct 21, 2026
Website is easy to navigate and find detailed information about products to purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
John878
Site Experience FeedbackOct 21, 2026
Good so far.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
fr
Site Experience FeedbackOct 21, 2026
I have been using RefillBay for a couple of years. Recently I have found that the HP62XL color cartridges are not working properly. I get a light pink color when using them, not the full color as I have expected.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Raphael AZ
Site Experience FeedbackOct 20, 2026
there was NO CONFIRMATION of total purchase price... rarely see this, not cool
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Aggietim
Site Experience FeedbackOct 16, 2026
The website was very easy to use, checkout was easily accomplished and the selections were numerous.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dale
Post-Delivery FeedbackOct 16, 2026
I have not tried the laser printer cartridges yet but the color cartridges for the HP Colorsmart printer work quite well and the color is good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: N/A
99999
Site Experience FeedbackOct 15, 2026
Good, I might rate higher but this was my first experience buying from this vendor for an item in a highly competitive market
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Online Shopper
Post-Delivery FeedbackOct 15, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
john
Site Experience FeedbackOct 13, 2026
provided -mail as 1st time purchaser got 10% promo code which left in a very short time had to check out different websites to find an other usable discount code that would work WASTE OF MY TIME to save $ 5or 6 bucks
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
DEW
Site Experience FeedbackOct 10, 2026
Good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Robin's Remedies
Site Experience FeedbackOct 10, 2026
It's hard to say. Let's see how delivery of my order goes.....
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Neet
Site Experience FeedbackOct 10, 2026
Very good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Ed
Post-Delivery FeedbackOct 8, 2026
Is great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackOct 8, 2026
It is cool. Easily found on Google and not pricey.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Shaga
Post-Delivery FeedbackOct 8, 2026
The Epson (Workforce Pro WF-C4810) printer did not recognize two of the new cartridges - Cyan and Magenta.
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: 1
- On Time Delivery: 5
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 7, 2026
Exactly what I needed and delivered sooner than expected.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackOct 6, 2026
I would like to recommend Refill Bay to anyone who wants to save money on ink for their printers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Winno
Site Experience FeedbackOct 4, 2026
Easy approach to buy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pigman
Post-Delivery FeedbackOct 4, 2026
My PBK cartridge was not recognized by my Epson XP-7100 printer. Can I reburn this cartridge if I tried to install it already?
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 5
- On Time Delivery: 10
- Customer Support: 5
Letty
Site Experience FeedbackOct 2, 2026
RefillBay has a good selection of all the cartridges, and the prices are very competitive.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 1, 2026
I can't answer questions about product - I am just ordering right now. No idea but hoping to be very pleased.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Panhandle
Post-Delivery FeedbackOct 1, 2026
|I needed 2 colors to fill out my back stock and I didn't want to buy a monster pack of all colors had many black. Your]company filled the bill.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Shagasha
Site Experience FeedbackSep 30, 2026
It’s not easy to find your your website
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackSep 30, 2026
Very nice
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Chas
Site Experience FeedbackSep 30, 2026
My search engine brought up your website. I entered the printer ID. Immediately the correct ink cartridges were displayed along with quantity options along with other purchase options. Payment was very easy and secure. I completed the transaction in just a minute or two. The best online purchase experience I’ve had for this type of purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Photosmart
Site Experience FeedbackSep 30, 2026
I like the simplicity of the website and the interaction with AI agent to answer questions
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
DALE JAVINO
Site Experience FeedbackSep 30, 2026
CANON SOMETIMES FLAGS THE REFIL AND THE CANON PRINTER STOPS WORKING ERROR CODE COMES UP RELATED TO GENERIC INK HOWEVER THEY SELL YIOU A PRINTER FOR 160 DOLLARS AND CHARGE 60 DOLLARS FOR ONE INK CARTRIDGE WE LOVE REFILLBAY LONG LIVE REFILLBAY
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nordo
Site Experience FeedbackSep 29, 2026
Easy navigation of site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kflowers
Post-Delivery FeedbackSep 28, 2026
Easy to order, fast delivery, support let me know where to locate my purchase when it arrived. Overall great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
EvanR
Post-Delivery FeedbackSep 27, 2026
For some reason, I had to powercycle my Samsung 1860FW to get it to recognize the Cyan cartridge.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 7
- Customer Support: N/A
Jake
Site Experience FeedbackSep 25, 2026
I was easy and fast to buy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JB Consulting Group
Post-Delivery FeedbackSep 25, 2026
I ordered printer cartrides for my Canon MX532. The cartridges arived on time, however they would not fit in my printer. The received cartridges were slightly larger than what my printer uses.
- Overall Rating: 1
- Would Shop Here Again: 3
- Likelihood To Recommend: 1
- On Time Delivery: 9
- Customer Support: N/A
Doug
Site Experience FeedbackSep 24, 2026
good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Work
Post-Delivery FeedbackSep 24, 2026
Im all about repurposing & recycling thus Refill Bay follows those principles. The price is great also. As soon as I am able to Refill my printer the quality & quantity will be determined. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Mello Yellow
Site Experience FeedbackSep 23, 2026
Experience was smooth and simple. I will do it again. Prices were great.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Starseed
Site Experience FeedbackSep 22, 2026
Very fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MIMI VEE
Post-Delivery FeedbackSep 22, 2026
REFILL BAY WAS EZ TO DEAL WITH.....IT WAS ONLY FOR A CARTRIDGE NOT SURGERY !!! PS: I PLAN TO ORDER ANOTHER CARTRIDGE AGAIN
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Slim
Site Experience FeedbackSep 22, 2026
Compared to other prices I've seen online, these prices are very affordable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
swede
Site Experience FeedbackSep 21, 2026
OK
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
joey 1
Site Experience FeedbackSep 21, 2026
I needed ink and this was the 1st sight that had individual ink
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Jackie
Site Experience FeedbackSep 21, 2026
Very satisfied with all aspects of transaction .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Suzi
Site Experience FeedbackSep 21, 2026
Very easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ashim
Site Experience FeedbackSep 20, 2026
It was easy for me to choose items and check out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vidal
Site Experience FeedbackSep 20, 2026
Website well done, payment was easy and fast to process, only that Apple Pay is non available
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Cristina
Site Experience FeedbackSep 19, 2026
It was easy and the best pricing I've found.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
cah
Post-Delivery FeedbackSep 18, 2026
Was exactly what I ordered at half the price of retail. A win win for all.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
paul
Post-Delivery FeedbackSep 18, 2026
My experience was very good , delivery was quick and cost was reasonable
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9