Rabbit Air Customer Reviews
Rabbit Air holds a 9.6/10 overall rating and 526 verified post-delivery reviews on Bizrate.
Rabbit Air Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
9 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 92% | 89% |
 Neutral | 5% | 9% |
 Negative | 3% | 2% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 88% | 89% |
Neutral | 10% | 10% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Rabbit Air
Showing 1 - 50 of 3,090
Edna
Post-Delivery FeedbackOct 30, 2026
No comment
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Ezekielspeaks
Site Experience FeedbackOct 30, 2026
I'd like to pay less for the filters...
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
From Rabbit Air
Thank you for your feedback! We understand that replacement filter costs are an important consideration. If you haven't already, we encourage you to explore our filter subscription program, which offers 10% off recurring filter or...
Read full response »jjt305
Post-Delivery FeedbackOct 30, 2026
Order arrived on time and everything was complete. It went together easily and replacing the filter was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
From Rabbit Air
Thank you for your wonderful feedback! We're glad you had a great online shopping experience and found the ordering process easy. It's also great to hear you're loving your Rabbit Air purifier. We truly appreciate your support!
Online Shopper
Site Experience FeedbackOct 29, 2026
ok
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
From Rabbit Air
Thank you for your feedback! We appreciate your support!
JFS
Site Experience FeedbackOct 29, 2026
Ease of ordering replacement filters. I am always pleased with Rabbit Air’s personnel prompt response and attention to special order requests.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your wonderful feedback! We're glad you find ordering replacement filters easy and that our Customer Service team consistently provides prompt, attentive assistance with your special requests. We truly appreciate you...
Read full response »JMoon
Site Experience FeedbackOct 28, 2026
My interaction was satisfactory. No issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback! We're glad your experience went smoothly and you encountered no issues. We truly appreciate your support!
ZeroCool
Site Experience FeedbackOct 27, 2026
Everything ok. Wish they’d offer the rabbit air Alec Bradly front panels seperatly but overall nice products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback! We're glad you're happy with our products overall. We appreciate your suggestion about offering the Alec Bradley front panels separately and will be sure to share it with our team. Thank you for your c...
Read full response »Online Shopper
Post-Delivery FeedbackOct 27, 2026
last purchase was for the difuser. Nothing to exciting but my A3 system is great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Andrés H
Site Experience FeedbackOct 27, 2026
it was easy; I alreadg own a product and I find them very helpful
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback! We're glad you found the process easy and that your Rabbit Air purifier has been helpful. We truly appreciate your continued trust and support!
Jcy
Site Experience FeedbackOct 26, 2026
struggled with logging into website so called representative was helpful with excellent info and thorough
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback! We're sorry you had trouble logging into our website, but we're glad our Customer Service representative was able to assist you and provide thorough, helpful information. We truly appreciate your suppo...
Read full response »Youngra
Post-Delivery FeedbackOct 26, 2026
I bought it for cigar smoke mitigation. It does not keep up while smoking, but does help if it runs for a day or more after smoking a cigar. I think there are better options out there for this situation. I thought it would work better, but we'll see. I may end up returning and going with something more aggressive on the smoke.
- Overall Rating: 7
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 9
dadd105
Post-Delivery FeedbackOct 25, 2026
Purchase was seamless.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Emma
Site Experience FeedbackOct 24, 2026
Experience with the website as good today, information was easy to access and it was very easy to find what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
From Rabbit Air
Thank you for your feedback! We're glad you had a positive experience with our website and found the information you needed quickly and easily. We truly appreciate your support!
CurtisH
Post-Delivery FeedbackOct 24, 2026
The Rabbit Air A3 is nothing short of phenomenal! From its sleek, modern design to its whisper-quiet operation, this air purifier is in a class of its own. The attention to detail is remarkable. It’s beautifully designed, incredibly easy to use, and operates so quietly that you practically forget it’s running. The automatic features make it effortless to maintain a cleaner, fresher indoor environment. What really sets the Rabbit Air A3 apart is the overall quality. Everything about it feels thoughtfully engineered and premium. It’s rare to find a product that combines outstanding functionality, sophisticated design, and ease of use so seamlessly. Yes, it’s a premium-priced air purifier, but the quality and features make it worth serious consideration. Rabbit Air has clearly put a tremendous amount of thought into this machine. If you’re looking for a top-of-the-line air purifier, the Rabbit Air A3 deserves to be at the very top of your list. Absolutely impressive!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
From Rabbit Air
Thank you for such an incredible and thoughtful review! We're thrilled to hear that your A3 has exceeded your expectations in design, performance, and ease of use. A great deal of thought goes into every detail of our air purifier...
Read full response »Online Shopper
Site Experience FeedbackOct 24, 2026
Good website. Easy to navigate, not clunky. Colors pleasing. Minimal but not empty or missing anything.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your thoughtful feedback! We're glad you appreciate our website's clean design, pleasing colors, and easy navigation. We aim to keep things simple without sacrificing functionality, so it's great to hear we're gettin...
Read full response »jjt305
Site Experience FeedbackOct 24, 2026
Was easy to order. Online experience was great. Love our Rabbit air filter.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback! We're glad your order arrived on time with everything included and that the setup and filter replacement were easy. We truly appreciate your support!
Amosalonzo
Site Experience FeedbackOct 23, 2026
I found the website very easy to navigate, both for product support and filter subscription purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback! We're glad you found our website easy to navigate for both product support and purchasing your filter subscription. We truly appreciate your continued support!
Q
Site Experience FeedbackOct 23, 2026
Website easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback! We're glad you found our website easy to navigate. We truly appreciate your support!
Escritorio
Site Experience FeedbackOct 23, 2026
It’s really good , I used in my cigar lounge
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback! We're delighted to hear your Rabbit Air is performing well in your cigar lounge. We truly appreciate your support!
Donuthole
Site Experience FeedbackOct 23, 2026
Easy and quick.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback! We're glad you found the process quick and easy. We truly appreciate your support!
LJM
Post-Delivery FeedbackOct 23, 2026
This survey is overdone for me. I own a Rabbit Air filter and every period, we need to purchase the filters to upgrade..... so this survey feels overdone to me. The company is good and is reliable - that is the bottom line.... that is what is expected and therefore grateful for. No hassle, any time I put in an order to renew the filters when it is time. That is all.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackOct 22, 2026
Pretty easy to navigate, the tabs on the side helped me find exactly what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback! We're glad you found our website easy to navigate and that the side tabs helped you find exactly what you were looking for. We truly appreciate your support!
CHU
Site Experience FeedbackOct 22, 2026
GOOD EX
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback! We're glad you had a great experience with Rabbit Air. We truly appreciate your support!
Online Shopper
Site Experience FeedbackOct 22, 2026
Very easy to reorder filters
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for the great feedback! We are so happy you found the experience user-friendly and easy to reorder your filters!
Moose
Post-Delivery FeedbackOct 21, 2026
really easy install on both units and works great. I am a cigar smoker so put two units in the basement, and it really does a great job
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 21, 2026
great service and product
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 9
fer
Site Experience FeedbackOct 21, 2026
Very easy interaction. i renew my Minusa 2 filters every year.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad your annual MinusA2 filter replacement is always a simple process! Thank you for making Rabbit Air part of your routine year after year.
TDAWG
Site Experience FeedbackOct 21, 2026
Website is easy to use and options were easy enough to understand and decide which unit was best for us.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re so happy our website made it easy to explore your options and choose the right air purifier for your home! Thank you for choosing Rabbit Air, and we hope you enjoy your new unit for years to come.
AEH
Site Experience FeedbackOct 21, 2026
Never any issues with your website. Still enjoy our Rabbit filter and continues to work great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
It’s wonderful to hear your Rabbit Air purifier continues to perform so well and that ordering from our website is always hassle-free. We appreciate your continued trust in Rabbit Air!
Court
Site Experience FeedbackOct 20, 2026
Checkout is easy and I actually liked the products recommended to me outside of what I came to the site for (replacement filters) and purchased those too!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback! We’re glad you found checkout easy and that our product recommendations helped you discover a few additional items you liked. We truly appreciate your support and hope you enjoy your purchases!
Sam
Site Experience FeedbackOct 20, 2026
Very user friendly. Item was very easy to find and order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback! We’re glad you found our website user-friendly and that locating and ordering your item was quick and easy. We truly appreciate your support!
Online Shopper
Site Experience FeedbackOct 20, 2026
simple and easy
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback! We’re glad you found the process simple and easy. We truly appreciate your support!
Madbenny
Site Experience FeedbackOct 20, 2026
Not much to say except everything is great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback! We’re delighted to hear everything has been great. We truly appreciate your support!
Xi Psi Legend
Site Experience FeedbackOct 19, 2026
Great Product. I am extremely satisfied with my Rabbit Air Product. It works great in my Custom Cigar Room
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your wonderful feedback! We’re delighted to hear you’re extremely satisfied with your Rabbit Air and that it’s performing well in your custom cigar room. We truly appreciate your support!
Online Shopper
Post-Delivery FeedbackOct 19, 2026
I installed product in a small area of my basement under my bedroom closet and bathroom area. The cigar smell wqs still very present upstairs in those areas
- Overall Rating: 7
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Online Shopper
Site Experience FeedbackOct 18, 2026
customer representative was very helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback! We’re glad our Customer Service representative was helpful and provided a positive experience. We truly appreciate your support!
Randy
Site Experience FeedbackOct 18, 2026
Wife and I have used these filters for a number of years. The area where we live is rural/agricultural and can be quite dusty. We both have lifelong allergy issues and these are quite helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your continued support over the years! We’re glad your Rabbit Air filters have made a positive difference in your home, especially with the dust from your rural surroundings. We truly appreciate your trust in Rabbit ...
Read full response »HC
Site Experience FeedbackOct 18, 2026
Easy site to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback! We’re glad you found our website easy to use. We truly appreciate your support!
Online Shopper
Post-Delivery FeedbackOct 18, 2026
Great product! Also wonderful customer service!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Apple
Site Experience FeedbackOct 17, 2026
Annual purchase of new filters for my air filter easy to use which I coul upgrade my unit to wifi compatibility
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
From Rabbit Air
Thank you for your feedback! We’re glad ordering your annual replacement filters was easy. We also appreciate your interest in Wi-Fi compatibility and will share your suggestion for an upgrade option with our team. Thank you for y...
Read full response »Online Shopper
Post-Delivery FeedbackOct 16, 2026
I'm happy with my purchase and delivery. The tracking was a little off. I received the notice to check tracking in 24 hours on the same day of delivery.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
galini
Site Experience FeedbackOct 16, 2026
I like the products however the filter replacement became way too expensive
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From Rabbit Air
Thank you for your feedback! We’re glad you enjoy our products, and we understand your concern about the cost of replacement filters. We offer a filter subscription program that provides a 10% discount on recurring filter orders. ...
Read full response »JP
Site Experience FeedbackOct 16, 2026
Everything was easy, no problems.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback! We’re glad everything went smoothly and you had a hassle-free experience. We truly appreciate your support!
NewbieTexan
Post-Delivery FeedbackOct 16, 2026
Looks great, works well, does what it says, and doesn't break the bank: What's not to like? I will bet Communist countries don't have something like this. Super impressed, and a very strong recommendation.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
From Rabbit Air
Thank you for your wonderful feedback! We’re delighted that you’re impressed with the design, performance, and value of your Rabbit Air. We truly appreciate your enthusiastic recommendation and support!
Online Shopper
Post-Delivery FeedbackOct 15, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Rocky
Post-Delivery FeedbackOct 15, 2026
Great filter system
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Jess C
Post-Delivery FeedbackOct 14, 2026
A neighbor and friend recommended Rabbit Air to me a few years back and I have been completely satisfied with the product so far. It is super quiet, efficient and it conveniently mounts on the wall to save space in our apartment. I love this product and would recommend it to everyone.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Mochi
Site Experience FeedbackOct 14, 2026
Very straightforward and simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
That is great to hear! Thank you for your wonderful feedback!
Arnie
Site Experience FeedbackOct 13, 2026
none
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PMC
Post-Delivery FeedbackOct 12, 2026
I would recommend Rabbit Air. The product works great, and customer support is fast and excellent. I don't have any negative comments about it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10