Rabbit Air Customer Reviews
Rabbit Air holds a 9.7/10 overall rating based on 464 verified post-delivery reviews on Bizrate.
Rabbit Air Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
9 years
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 92% | 92% |
 Neutral | 6% | 3% |
 Negative | 2% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.9 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 88% | 90% |
Neutral | 10% | 8% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Rabbit Air
Showing 1 - 50 of 3,540
BigJimmy Dude
Site Experience FeedbackJun 29, 2026
Experience was clear, concise and easy.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
DecaturBirds
Site Experience FeedbackJun 29, 2026
Very easy to navigate and find info I needed. Called and discussed my options before purchasing. All very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skyefire1
Site Experience FeedbackJun 29, 2026
Everything was easy & straightforward.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Granny
Site Experience FeedbackJun 29, 2026
Happy with my experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 29, 2026
I was very impressed with the product was presented to me on the internet. I was able to learn a lot about the product that I bought and since this was my first purchase of this type of product I thought that was very important. The person I spoke to on the phone was incredible helpful and knowledgeable and courteous. I would recommend rabbit air to anyone in the market for an air purifier
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
From Rabbit Air
We’re glad to hear Xhevat was so helpful during your purchasing experience. We’ll be sure to share your kind words with him. Thank you for the feedback.
Stephane
Site Experience FeedbackJun 28, 2026
Absolutely love Rabbit Air!!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Satisfied in Manhattan
Site Experience FeedbackJun 28, 2026
No issues with the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
Easy to use, clear instructions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chip
Site Experience FeedbackJun 28, 2026
Adding accessories after adding a filter was a difficult experience. Going back took me to the filters page or all the way back to the unit page
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
From Rabbit Air
Thank you for your feedback. We’re sorry to hear that adding accessories to your order was difficult. We appreciate you bringing this to our attention and will share your experience with our team as we continue working to improve ...
Read full response »Online Shopper
Site Experience FeedbackJun 28, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
From Rabbit Air
We’re glad to hear the website was easy to navigate. Thank you for your feedback.
Randi
Site Experience FeedbackJun 28, 2026
good as always
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
From Rabbit Air
Thank you for your continued support. We’re glad to hear your experience was good as always.
Nikki
Site Experience FeedbackJun 27, 2026
Quick and easy, direct, clear information, recommendations for household members with asthma and allergies
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
From Rabbit Air
We’re glad to hear the process was quick and easy and that you found the information and recommendations clear and helpful. Thank you for your feedback and support.
Pdy
Site Experience FeedbackJun 27, 2026
Very easy to order replacement filters. I have 2 of your air purifiers and very happy with them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear ordering replacement filters was easy and that you’re happy with both of your Rabbit Air purifiers. Thank you for your continued support.
AnalogMan
Site Experience FeedbackJun 27, 2026
It's hard to recall which of my Rabbit Air models is which, but with the order history preserved on Rabbit Air's website, it's a snap to order the correct replacements.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
From Rabbit Air
Thank you for your feedback. We’re glad to hear that the order history on our website made it easy to find and order the correct replacement filters for your Rabbit Air units.
Existing customer purchases another purifier.
Site Experience FeedbackJun 27, 2026
Our existing Rabbit air purifier is easy to maintain and very quiet. So, we’re purchasing a second one for another room.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your continued support. We’re glad to hear your Rabbit Air purifier has been easy to maintain and operates quietly. We’re honored that you chose Rabbit Air again for another room in your home.
Lisa
Site Experience FeedbackJun 26, 2026
Needed to buy replacement filter frames and reached out for help with that
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback. We’re glad our team was able to assist you with finding the replacement filter frames you needed.
Luigicigars
Site Experience FeedbackJun 26, 2026
You guys are as great as your product. Good combination. Keep it up!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for the kind words. We’re glad to hear you’ve had such a positive experience with both our products and our team. We truly appreciate your support.
PetDr
Site Experience FeedbackJun 26, 2026
I purchased the black Cherry Blossom A2 for my asthmatic daughter and now am purchasing 2 for my staff at our new veterinary clinic location. My team squealed with joy about Snoopy (Minus A2) and the clean aesthetic of the Cherry Blossom White (Minue A2 Ultra Quiet) is perfect for our lobby. We previously had Blue Pure 211, but the air quality is noticeably better with the Rabbit Air. Worth a little extra to breathe well. The website is excellent. It would be nice to have a note about doors - if there are doors open between rooms, will that allow for enough airflow? I just purchased proper sizes for the 2 largest rooms I have, so I'm good, and might just circle back for the smaller spaces.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for choosing Rabbit Air for your home and your new clinic location. We’re glad to hear the MinusA2 designs were such a great fit for your team and lobby. We also appreciate your suggestion about adding clearer guidance o...
Read full response »Trzok
Post-Delivery FeedbackJun 26, 2026
Ordering from their website was very easy. product was shipped out quickly and received undamaged in a timely manner. Will purchase fom them again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
From Rabbit Air
That is great to hear, thank you for sharing your experience.
TVW
Site Experience FeedbackJun 26, 2026
I always have good transactions with Rabbit Air. I’ve been buying from them for some years now. Great products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your continued support over the years. We’re glad to hear you’ve consistently had positive experiences with Rabbit Air and are enjoying our products.
DB
Site Experience FeedbackJun 25, 2026
Very satisfied with the results of site and how easy it was to place order for items that I needed.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From Rabbit Air
We’re glad to hear you were satisfied with the website and found it easy to order the items you needed. Thank you for your feedback.
Fifi
Site Experience FeedbackJun 25, 2026
All good, easy to managa
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear everything went smoothly and was easy to manage. Thank you for your feedback.
Jeany
Site Experience FeedbackJun 25, 2026
Easy to purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear ordering has been easy.
Online Shopper
Site Experience FeedbackJun 25, 2026
Simple to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear the experience was simple to use. Thank you for your feedback.
Carly
Site Experience FeedbackJun 25, 2026
Did fine. Reordered filters.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Glad to hear the reorder went smoothly. We appreciate you coming back to Rabbit Air for your replacement filters.
Jenn Z.
Site Experience FeedbackJun 25, 2026
Rabbit Air has great Air Purifiers, My son has allergies and I notice a difference since we have had the Rabbit Air Filter
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
From Rabbit Air
We’re so glad to hear your Rabbit Air purifier has made a noticeable difference for your son’s allergies. Thank you for trusting us with your home’s air quality and sharing such meaningful feedback.
MAB
Site Experience FeedbackJun 25, 2026
SOme bouncing around but I understand Web sites (I've built many) so got to what I wanted quickly
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for sharing your experience. We’re glad you were still able to find what you needed quickly, and we’ll keep your note about extra “bouncing around” in mind as we continue improving the site experience.
MarkJ
Site Experience FeedbackJun 25, 2026
No problems
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
That is great to hear. 'No problems' is the number of problems we aim for. Thank you for sharing your experience.
Cape Codder
Post-Delivery FeedbackJun 25, 2026
My phone call and my chat experience was of the highest quality. Extremely knowledgably. Great customer service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
From Rabbit Air
We’re so glad your friend’s recommendation led you to us, and that our team was able to provide helpful, personalized guidance both by phone and online. We appreciate you choosing Rabbit Air and hope your new purifier exceeds your...
Read full response »Online Shopper
Post-Delivery FeedbackJun 25, 2026
Overall, ordering replacement filters for my A3, smooth process, shipping notice email was a tad late, as UPS had already emailed me...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
From Rabbit Air
We’re glad you’re happy with the products and appreciate your honest note about sales. We do have sales from time to time. The best way to stay updated is to sign up on the website. At the bottom of all of our websites there is a ...
Read full response »Kiki
Site Experience FeedbackJun 25, 2026
Easy to navigate and reorder needed supplies
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad reordering your filters was simple and easy to navigate. Thank you for choosing Rabbit Air and taking the time to share your experience.
KLM
Site Experience FeedbackJun 25, 2026
When there was a problem for the first time with an odor in the new filter, they were replaced with a new one from a different vendor immediately. This was a new vendor you used and then cancelled. Excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad our team was able to resolve the filter odor issue quickly and replace it. Thank you for recognizing the follow-through and giving us a chance to make things right.
Online Shopper
Site Experience FeedbackJun 24, 2026
Very intuitive and easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
That’s great to hear. We’re glad the website felt intuitive and easy to navigate, and we appreciate you taking the time to share your experience.
Na
Site Experience FeedbackJun 24, 2026
No comments
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
jennylove
Site Experience FeedbackJun 24, 2026
I was able to swiftly navigate the site to find the exact product accessories required for routine maintenance of my hepa filter for my home.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad the site made it easy to find the exact accessories needed for your routine maintenance. Always feel free to reach out to our 24/7 customer service if you ever have any questions.
RRoss
Site Experience FeedbackJun 24, 2026
Support was awesome. Broken 9y old unit sending in for repair.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for the feedback! We are glad you reached out regarding your older unit.
Nico
Site Experience FeedbackJun 24, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
From Rabbit Air
Thank you for the positive feedback!
S
Site Experience FeedbackJun 24, 2026
Customer service helped me get a discount, and quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your kind words! We're so glad our customer service team was able to help you quickly and find a discount for you. We appreciate your support!
Vee
Site Experience FeedbackJun 24, 2026
Easy and helpful!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
That is great to hear! Thank you for your feedback!
Rabbitair82
Site Experience FeedbackJun 24, 2026
Very good experience and ready to use my new device.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your kind review! We're so happy to hear you had a great experience, and we hope you enjoy your new Rabbit Air purifier for years to come.
Rebecca Stout
Site Experience FeedbackJun 24, 2026
Its perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for the perfect feedback! We are so happy that everything is working perfectly for you!
RLB
Post-Delivery FeedbackJun 24, 2026
I wanted Rabbit Air to control the ammonia in my shed and so far it has not done that at all.
- Overall Rating: 8
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
- On Time Delivery: 9
- Customer Support: 8
From Rabbit Air
We’re glad to hear our chat support was able to answer your questions and help you make an informed purchase decision. Thank you for your feedback.
NO
Site Experience FeedbackJun 24, 2026
A discount for a subscription would have been nice.
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
From Rabbit Air
Thank you for the feedback! We do have subscription discounts from time to time. As you have reached out, I have applied a 10% reoccuring discount code to your subscription moving forward. Please let us know if we can ever assist ...
Read full response »Tiffany
Site Experience FeedbackJun 24, 2026
Love the easy navigation
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
From Rabbit Air
That is great to hear! Thank you for sharing your feedback!
J.R.
Site Experience FeedbackJun 23, 2026
Easy to navigate website and find the correct products (wall bracket & remote).
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback! We're glad you found our website easy to navigate and were able to quickly find the wall bracket and remote you needed.
Kk
Site Experience FeedbackJun 23, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
That is wonderful to hear. Thank you for sharing your experience.
SMM
Site Experience FeedbackJun 23, 2026
easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for the great feedback!
Marko
Site Experience FeedbackJun 23, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear everything was easy to use. Thank you for your feedback.
Online Shopper
Site Experience FeedbackJun 23, 2026
Seemless
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
From Rabbit Air
We’re glad to hear the experience was seamless. Thank you for your feedback.
Fresh Air rules!
Site Experience FeedbackJun 23, 2026
I’m wondering if Amazon has your filters with a discount? I just need my filters now and too busy to check! LOL
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback. We understand the convenience of shopping on Amazon. For the most accurate pricing and availability, we recommend checking Amazon directly. We also offer a 10% discount on filter subscriptions through ...
Read full response »