Rabbit Air Reviews - 466 Post-Delivery Reviews - 9.7/10
Rabbit Air Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
9 years
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Learn more about reviewsOverall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 92% | 92% |
 Neutral | 6% | 3% |
 Negative | 3% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.9 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 88% | 89% |
Neutral | 10% | 8% |
Negative | 2% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
9.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Rabbit Air
Showing 1 - 50 of 3,547
Lisa
Site Experience FeedbackJun 26, 2026
Needed to buy replacement filter frames and reached out for help with that
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback. We’re glad our team was able to assist you with finding the replacement filter frames you needed.
Luigicigars
Site Experience FeedbackJun 26, 2026
You guys are as great as your product. Good combination. Keep it up!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for the kind words. We’re glad to hear you’ve had such a positive experience with both our products and our team. We truly appreciate your support.
PetDr
Site Experience FeedbackJun 26, 2026
I purchased the black Cherry Blossom A2 for my asthmatic daughter and now am purchasing 2 for my staff at our new veterinary clinic location. My team squealed with joy about Snoopy (Minus A2) and the clean aesthetic of the Cherry Blossom White (Minue A2 Ultra Quiet) is perfect for our lobby. We previously had Blue Pure 211, but the air quality is noticeably better with the Rabbit Air. Worth a little extra to breathe well. The website is excellent. It would be nice to have a note about doors - if there are doors open between rooms, will that allow for enough airflow? I just purchased proper sizes for the 2 largest rooms I have, so I'm good, and might just circle back for the smaller spaces.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for choosing Rabbit Air for your home and your new clinic location. We’re glad to hear the MinusA2 designs were such a great fit for your team and lobby. We also appreciate your suggestion about adding clearer guidance o...
Read full response »Trzok
Post-Delivery FeedbackJun 26, 2026
Ordering from their website was very easy. product was shipped out quickly and received undamaged in a timely manner. Will purchase fom them again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
TVW
Site Experience FeedbackJun 26, 2026
I always have good transactions with Rabbit Air. I’ve been buying from them for some years now. Great products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your continued support over the years. We’re glad to hear you’ve consistently had positive experiences with Rabbit Air and are enjoying our products.
DB
Site Experience FeedbackJun 25, 2026
Very satisfied with the results of site and how easy it was to place order for items that I needed.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From Rabbit Air
We’re glad to hear you were satisfied with the website and found it easy to order the items you needed. Thank you for your feedback.
Fifi
Site Experience FeedbackJun 25, 2026
All good, easy to managa
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear everything went smoothly and was easy to manage. Thank you for your feedback.
Jeany
Site Experience FeedbackJun 25, 2026
Easy to purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear ordering has been easy.
Online Shopper
Site Experience FeedbackJun 25, 2026
Simple to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear the experience was simple to use. Thank you for your feedback.
Carly
Site Experience FeedbackJun 25, 2026
Did fine. Reordered filters.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Glad to hear the reorder went smoothly. We appreciate you coming back to Rabbit Air for your replacement filters.
Jenn Z.
Site Experience FeedbackJun 25, 2026
Rabbit Air has great Air Purifiers, My son has allergies and I notice a difference since we have had the Rabbit Air Filter
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
From Rabbit Air
We’re so glad to hear your Rabbit Air purifier has made a noticeable difference for your son’s allergies. Thank you for trusting us with your home’s air quality and sharing such meaningful feedback.
MAB
Site Experience FeedbackJun 25, 2026
SOme bouncing around but I understand Web sites (I've built many) so got to what I wanted quickly
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for sharing your experience. We’re glad you were still able to find what you needed quickly, and we’ll keep your note about extra “bouncing around” in mind as we continue improving the site experience.
MarkJ
Site Experience FeedbackJun 25, 2026
No problems
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
That is great to hear. 'No problems' is the number of problems we aim for. Thank you for sharing your experience.
Cape Codder
Post-Delivery FeedbackJun 25, 2026
My phone call and my chat experience was of the highest quality. Extremely knowledgably. Great customer service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 25, 2026
Overall, ordering replacement filters for my A3, smooth process, shipping notice email was a tad late, as UPS had already emailed me...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
Kiki
Site Experience FeedbackJun 25, 2026
Easy to navigate and reorder needed supplies
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad reordering your filters was simple and easy to navigate. Thank you for choosing Rabbit Air and taking the time to share your experience.
KLM
Site Experience FeedbackJun 25, 2026
When there was a problem for the first time with an odor in the new filter, they were replaced with a new one from a different vendor immediately. This was a new vendor you used and then cancelled. Excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad our team was able to resolve the filter odor issue quickly and replace it. Thank you for recognizing the follow-through and giving us a chance to make things right.
Online Shopper
Site Experience FeedbackJun 24, 2026
Very intuitive and easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
That’s great to hear. We’re glad the website felt intuitive and easy to navigate, and we appreciate you taking the time to share your experience.
Na
Site Experience FeedbackJun 24, 2026
No comments
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
jennylove
Site Experience FeedbackJun 24, 2026
I was able to swiftly navigate the site to find the exact product accessories required for routine maintenance of my hepa filter for my home.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad the site made it easy to find the exact accessories needed for your routine maintenance. Always feel free to reach out to our 24/7 customer service if you ever have any questions.
RRoss
Site Experience FeedbackJun 24, 2026
Support was awesome. Broken 9y old unit sending in for repair.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for the feedback! We are glad you reached out regarding your older unit.
Nico
Site Experience FeedbackJun 24, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
From Rabbit Air
Thank you for the positive feedback!
S
Site Experience FeedbackJun 24, 2026
Customer service helped me get a discount, and quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your kind words! We're so glad our customer service team was able to help you quickly and find a discount for you. We appreciate your support!
Vee
Site Experience FeedbackJun 24, 2026
Easy and helpful!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
That is great to hear! Thank you for your feedback!
Rabbitair82
Site Experience FeedbackJun 24, 2026
Very good experience and ready to use my new device.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your kind review! We're so happy to hear you had a great experience, and we hope you enjoy your new Rabbit Air purifier for years to come.
Rebecca Stout
Site Experience FeedbackJun 24, 2026
Its perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for the perfect feedback! We are so happy that everything is working perfectly for you!
RLB
Post-Delivery FeedbackJun 24, 2026
I wanted Rabbit Air to control the ammonia in my shed and so far it has not done that at all.
- Overall Rating: 8
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
- On Time Delivery: 9
- Customer Support: 8
NO
Site Experience FeedbackJun 24, 2026
A discount for a subscription would have been nice.
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
From Rabbit Air
Thank you for the feedback! We do have subscription discounts from time to time. As you have reached out, I have applied a 10% reoccuring discount code to your subscription moving forward. Please let us know if we can ever assist ...
Read full response »Tiffany
Site Experience FeedbackJun 24, 2026
Love the easy navigation
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
From Rabbit Air
That is great to hear! Thank you for sharing your feedback!
J.R.
Site Experience FeedbackJun 23, 2026
Easy to navigate website and find the correct products (wall bracket & remote).
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback! We're glad you found our website easy to navigate and were able to quickly find the wall bracket and remote you needed.
Kk
Site Experience FeedbackJun 23, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
That is wonderful to hear. Thank you for sharing your experience.
SMM
Site Experience FeedbackJun 23, 2026
easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for the great feedback!
Marko
Site Experience FeedbackJun 23, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear everything was easy to use. Thank you for your feedback.
Online Shopper
Site Experience FeedbackJun 23, 2026
Seemless
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
From Rabbit Air
We’re glad to hear the experience was seamless. Thank you for your feedback.
Fresh Air rules!
Site Experience FeedbackJun 23, 2026
I’m wondering if Amazon has your filters with a discount? I just need my filters now and too busy to check! LOL
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback. We understand the convenience of shopping on Amazon. For the most accurate pricing and availability, we recommend checking Amazon directly. We also offer a 10% discount on filter subscriptions through ...
Read full response »Friend
Post-Delivery FeedbackJun 23, 2026
Filters work well and arrived promptly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
kako
Site Experience FeedbackJun 23, 2026
孫が２人いてアレルギー持ちなので各部屋に 置いてます．合計4 犬も2匹いますのでラビットエアーのおかげで助かってます。
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
Very good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear you had a very good experience. Thank you for your feedback.
Scottie Mac
Site Experience FeedbackJun 22, 2026
I have 2 Rabbits in my cigar shack. Along with my exhaust system, they work extremely well in keeping the air clean and clear.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
From Rabbit Air
We’re glad to hear your Rabbit Air units are working so well alongside your exhaust system. Thank you for your support, and we’re pleased they’ve become an important part of your cigar room setup.
Online Shopper
Site Experience FeedbackJun 22, 2026
na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
H
Site Experience FeedbackJun 22, 2026
The website performed as expected.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear the website performed as expected. Thank you for your feedback.
T Ray
Post-Delivery FeedbackJun 22, 2026
I have 4 Rabbit Air Minus A2 air filters, and since I started with Rabbit Air I have been impressed with the organization. The website is easy to maneuver, and all of my orders have been well-packaged and delivered quickly. The units themselves are very quiet-I hardly know they are on. I love how I can glance across the room at the air quality indicator and verify that the air quality is excellent. I have been cleaning the Minus A2 units, and changing filters, for years, and the filter replacements come in a nearly foolproof packaging, with easy to follow directions on filter order and orientation. I have never had an issue with filter fit. Rabbit Air filters are definitely one of the best products I have ever purchased. They are worth the cost due to their quiet fans and tremendous durability.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Alexandra C
Post-Delivery FeedbackJun 22, 2026
I have contacted Rabbit Air customer service. I the the air purifier was great but the customer service is outstanding.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Ally
Site Experience FeedbackJun 21, 2026
It's very easy to find what I need. However, I hope in the future the Odor Remover and Germ Defense can be combined into the filters.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear it was easy to find what you needed. We appreciate your suggestion about combining Odor Remover and Germ Defense filter benefits, and we’ll share it with our team.
Shaunicee
Site Experience FeedbackJun 21, 2026
I hadn’t ordered in a while, but I easily found a past order to reorder from. Checkout was seamless.
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear you were able to easily find a past order and reorder the items you needed. It’s great to know the checkout process was seamless as well. Thank you for your feedback.
Lo
Site Experience FeedbackJun 21, 2026
I’m glad I was able to checkout quickly. For some reason the PayPal didn’t work. I would like to look into all the options for air purification because the filters for Rabbit air clog periodically.
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
From Rabbit Air
Thank you for your feedback. We’re glad the checkout process was quick and seamless. We also appreciate you letting us know about the PayPal issue and will share your comments with our team. Thank you as well for your feedback reg...
Read full response »Phil D
Site Experience FeedbackJun 21, 2026
It was pretty seamless. The icons and colors really helped with selecting which filter set I needed.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear the experience was seamless and that the icons and colors helped you easily identify the right filter set. Thank you for your feedback.
Krystal
Post-Delivery FeedbackJun 21, 2026
The air purifier is perfect size for what I needed and makes the air & area feel fresh & clean
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Jess Chandra
Post-Delivery FeedbackJun 21, 2026
The most quietest and sleekest air purifier. There is also less dust and overall air is cleaner. My husband has seasonal allergies and ever since I got this purifier, his allergies have been maintained.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Ahhhh clean air
Site Experience FeedbackJun 21, 2026
Wish I could have used apple pay after going the flex route for FSA. My only choice was a hard card number. Whereas before I could use PayPal, Apple Pay, etc
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
From Rabbit Air
Thank you for your feedback. We understand how convenient Apple Pay and other express checkout options can be. We appreciate your comments regarding the payment process when using Flex for FSA purchases and will share them with ou...
Read full response »