Rabbit Air Reviews - 465 Post-Delivery Reviews - 9.7/10
Rabbit Air Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
9 years
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 92% | 93% |
 Neutral | 5% | 2% |
 Negative | 2% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.9 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 87% | 89% |
Neutral | 11% | 9% |
Negative | 2% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
9.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Rabbit Air
Showing 1 - 50 of 3,529
J.R.
Site Experience FeedbackJun 23, 2026
Easy to navigate website and find the correct products (wall bracket & remote).
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kk
Site Experience FeedbackJun 23, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SMM
Site Experience FeedbackJun 23, 2026
easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marko
Site Experience FeedbackJun 23, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear everything was easy to use. Thank you for your feedback.
Online Shopper
Site Experience FeedbackJun 23, 2026
Seemless
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
From Rabbit Air
We’re glad to hear the experience was seamless. Thank you for your feedback.
Fresh Air rules!
Site Experience FeedbackJun 23, 2026
I’m wondering if Amazon has your filters with a discount? I just need my filters now and too busy to check! LOL
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback. We understand the convenience of shopping on Amazon. For the most accurate pricing and availability, we recommend checking Amazon directly. We also offer a 10% discount on filter subscriptions through ...
Read full response »Friend
Post-Delivery FeedbackJun 23, 2026
Filters work well and arrived promptly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
kako
Site Experience FeedbackJun 23, 2026
孫が２人いてアレルギー持ちなので各部屋に 置いてます．合計4 犬も2匹いますのでラビットエアーのおかげで助かってます。
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
Very good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear you had a very good experience. Thank you for your feedback.
Scottie Mac
Site Experience FeedbackJun 22, 2026
I have 2 Rabbits in my cigar shack. Along with my exhaust system, they work extremely well in keeping the air clean and clear.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
From Rabbit Air
We’re glad to hear your Rabbit Air units are working so well alongside your exhaust system. Thank you for your support, and we’re pleased they’ve become an important part of your cigar room setup.
Online Shopper
Site Experience FeedbackJun 22, 2026
na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
H
Site Experience FeedbackJun 22, 2026
The website performed as expected.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear the website performed as expected. Thank you for your feedback.
T Ray
Post-Delivery FeedbackJun 22, 2026
I have 4 Rabbit Air Minus A2 air filters, and since I started with Rabbit Air I have been impressed with the organization. The website is easy to maneuver, and all of my orders have been well-packaged and delivered quickly. The units themselves are very quiet-I hardly know they are on. I love how I can glance across the room at the air quality indicator and verify that the air quality is excellent. I have been cleaning the Minus A2 units, and changing filters, for years, and the filter replacements come in a nearly foolproof packaging, with easy to follow directions on filter order and orientation. I have never had an issue with filter fit. Rabbit Air filters are definitely one of the best products I have ever purchased. They are worth the cost due to their quiet fans and tremendous durability.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Alexandra C
Post-Delivery FeedbackJun 22, 2026
I have contacted Rabbit Air customer service. I the the air purifier was great but the customer service is outstanding.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Ally
Site Experience FeedbackJun 21, 2026
It's very easy to find what I need. However, I hope in the future the Odor Remover and Germ Defense can be combined into the filters.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear it was easy to find what you needed. We appreciate your suggestion about combining Odor Remover and Germ Defense filter benefits, and we’ll share it with our team.
Shaunicee
Site Experience FeedbackJun 21, 2026
I hadn’t ordered in a while, but I easily found a past order to reorder from. Checkout was seamless.
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear you were able to easily find a past order and reorder the items you needed. It’s great to know the checkout process was seamless as well. Thank you for your feedback.
Lo
Site Experience FeedbackJun 21, 2026
I’m glad I was able to checkout quickly. For some reason the PayPal didn’t work. I would like to look into all the options for air purification because the filters for Rabbit air clog periodically.
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
From Rabbit Air
Thank you for your feedback. We’re glad the checkout process was quick and seamless. We also appreciate you letting us know about the PayPal issue and will share your comments with our team. Thank you as well for your feedback reg...
Read full response »Phil D
Site Experience FeedbackJun 21, 2026
It was pretty seamless. The icons and colors really helped with selecting which filter set I needed.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear the experience was seamless and that the icons and colors helped you easily identify the right filter set. Thank you for your feedback.
Krystal
Post-Delivery FeedbackJun 21, 2026
The air purifier is perfect size for what I needed and makes the air & area feel fresh & clean
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Jess Chandra
Post-Delivery FeedbackJun 21, 2026
The most quietest and sleekest air purifier. There is also less dust and overall air is cleaner. My husband has seasonal allergies and ever since I got this purifier, his allergies have been maintained.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Ahhhh clean air
Site Experience FeedbackJun 21, 2026
Wish I could have used apple pay after going the flex route for FSA. My only choice was a hard card number. Whereas before I could use PayPal, Apple Pay, etc
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
From Rabbit Air
Thank you for your feedback. We understand how convenient Apple Pay and other express checkout options can be. We appreciate your comments regarding the payment process when using Flex for FSA purchases and will share them with ou...
Read full response »CH
Post-Delivery FeedbackJun 21, 2026
love it. i have two other brands that pale in comparison to the RA.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
M
Site Experience FeedbackJun 21, 2026
No issues. Had a perfectly fine experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
From Rabbit Air
We’re glad to hear you had a perfectly fine experience and encountered no issues. Thank you for your feedback.
DD
Site Experience FeedbackJun 21, 2026
Keeps my house smelling good…like I do t have dogs ☺️
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear your Rabbit Air is helping keep your home fresh, even with dogs around. 😊 Thank you for your feedback and support.
Disabled Vet
Site Experience FeedbackJun 20, 2026
Excellent purchase experience and very satisfied with my air purifier and filters to reduce allergies.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear you had an excellent purchase experience and are very satisfied with your air purifier and filters. Thank you for your feedback and support.
Clam
Site Experience FeedbackJun 20, 2026
The design is simple, neat and easy to read. Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear you found the design simple, clean, and easy to read. Thank you for your feedback.
Pet mom
Site Experience FeedbackJun 20, 2026
Extremely easy to get replacement filters.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear getting your replacement filters was extremely easy. Thank you for your feedback.
Anneturtle
Site Experience FeedbackJun 20, 2026
Very easy to find filter model but very expensive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback. We’re glad to hear it was easy to find the correct filter model. We also appreciate your comments regarding pricing and will share them with our team.
Ames
Site Experience FeedbackJun 20, 2026
Good Job
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
From Rabbit Air
Thank you for your feedback. We’re glad to hear you had a positive experience.
Happy breathing
Site Experience FeedbackJun 20, 2026
Awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your awesome feedback!
Fuzz
Site Experience FeedbackJun 20, 2026
It took a little bit longer to find the relacement filter than I wanted but it was plain as day under "Products".
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback! We are happy to hear that you were able to find them eventually.
Phil
Site Experience FeedbackJun 20, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your positive feedback!
Go Rabbit
Post-Delivery FeedbackJun 20, 2026
Easy efficient and wonderful quality. Premium packing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Need clean air
Site Experience FeedbackJun 20, 2026
The website is very informative and helpful. It was easy to figure out what to buy to meet my needs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for sharing your feedback! We are happy to hear that you were able to find an air purifier that meets your needs.
spbeach
Site Experience FeedbackJun 20, 2026
Good site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you. We are happy to hear that.
Online Shopper
Site Experience FeedbackJun 19, 2026
The Laughing panel is not available on your normal website under the products. I had to go back to the email that was sent to me
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
I am sorry to hear that you couldn't find it on our website. The panel is still available in the filters/accessories part of the website. I am glad you were able to find it.
pennypincher
Site Experience FeedbackJun 19, 2026
Would like some discount, pretty pricey.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Online Shopper
Site Experience FeedbackJun 19, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We are happy to hear that you had an easy experience.
Kate
Site Experience FeedbackJun 19, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for the great feedback!
Andrea
Site Experience FeedbackJun 19, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for the positive feedback!
Online Shopper
Site Experience FeedbackJun 19, 2026
Great products but never on sale
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad you’re happy with the products and appreciate your honest note about sales. We do have sales from time to time. The best way to stay updated is to sign up on the website. At the bottom of all of our websites there is a ...
Read full response »JM
Site Experience FeedbackJun 19, 2026
Great product. Last one lasted over 10 years.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From Rabbit Air
That is wonderful to hear. We’re glad your previous unit served you well for more than 10 years, and we truly appreciate your continued trust in Rabbit Air.
Happy in Omaha
Site Experience FeedbackJun 19, 2026
Website was good. I was able to find what I needed quickly and easily.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad the website made it quick and easy to find what you needed. Thank you for sharing your experience and choosing Rabbit Air.
Online Shopper
Site Experience FeedbackJun 19, 2026
website is fine my 4 air cleaners work great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad the website worked well for you and that your four air cleaners are performing great. Thank you for continuing to trust Rabbit Air throughout your home.
Online Shopper
Site Experience FeedbackJun 19, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for the great feedback!
Kevin
Site Experience FeedbackJun 19, 2026
All good
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
From Rabbit Air
Thank you for the positive feedback!
Online Shopper
Site Experience FeedbackJun 19, 2026
Rabbit air is a great machine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
That’s wonderful to hear. We’re glad your Rabbit Air has been a great machine for you, and we truly appreciate your support.
LeChasseur
Site Experience FeedbackJun 19, 2026
Always good service. using Rabbit Air for about 5 years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Five years of support means a great deal to us. We’re glad you’ve consistently had good service with Rabbit Air, and we truly appreciate your continued trust.
Codder
Site Experience FeedbackJun 19, 2026
I heard from a friend about your product. I called and received an plenty of information from a female rep who was filled with personality and knowledge based on my needs. I looked around for another similar product and found none. I came to the website and had a few more questions and was given the answers that I needed and place the order. I look forward to receiving my product and hope that I do not have to return it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re so glad your friend’s recommendation led you to us, and that our team was able to provide helpful, personalized guidance both by phone and online. We appreciate you choosing Rabbit Air and hope your new purifier exceeds your...
Read full response »Happy in Florida
Post-Delivery FeedbackJun 19, 2026
To notch customer service for an excellent product. Highly recommended. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10