Rabbit Air Reviews - 465 Post-Delivery Reviews - 9.7/10
Rabbit Air Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
9 years
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 92% | 95% |
 Neutral | 6% | 2% |
 Negative | 2% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.9 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 87% | 89% |
Neutral | 11% | 9% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
9.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Rabbit Air
Showing 1 - 50 of 3,506
Denny
Site Experience FeedbackJun 17, 2026
Excellent website... always easy to get around, and you had PayPal Credit as a purchase option, so I'm happy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dirlammainer
Post-Delivery FeedbackJun 17, 2026
WE have had the Rabbit for three years now and love it/ It makes a remarkable difference and the proof is in the filters when I clean them/
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Mandi
Site Experience FeedbackJun 17, 2026
Great! We love having THREE Rabbit Air units in our home. We likely will purchase another one too when we move to our new home. Thank you for keeping our air clean!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
That is great to hear! 3 units in one home = clean air! We wish you well with the move to your new home if it happens soon. Always feel free to reach out if you have any questions regarding your units.
TLee
Site Experience FeedbackJun 17, 2026
We just took our air filter out of storage. It was wonderful when I was using it so I have ordered new filters for it. Thank you very much.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
You are most welcome! We hope you enjoy the clean air your unit will provide with new filters. Thank you for sharing your experience!
Jim E.
Site Experience FeedbackJun 17, 2026
I have been very satisfied with all transactions with Rabbit Air over the last several years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for the kind words. We are always happy to welcome you back! Always feel free to contact us if you ever have any questions!
Online Shopper
Site Experience FeedbackJun 17, 2026
Excellent site. Easy to use. Easy purchase method.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Excellent, Easy and Easy... always good to hear! Thank you for sharing your experience!
YANKEGUY
Site Experience FeedbackJun 17, 2026
Has been great. Set up next to my wine cellar. Have smoking cigar section. No after smell in main house
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From Rabbit Air
That is great to hear! Feel free to reach out if you ever have any questions about your unit. Thank you for sharing your positive feedback!
QueenAlice
Site Experience FeedbackJun 17, 2026
Great assistance thank you
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
From Rabbit Air
You are most welcome! Thank you for sharing your experience!
Johnny banana
Site Experience FeedbackJun 17, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From Rabbit Air
Thank you for the positive feedback!
A Kilby
Site Experience FeedbackJun 16, 2026
Everything was excellent. Easy to access and clear information about products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for sharing your experience! It is great to hear that you were able to find all of the information you were looking for easily!
KGR
Site Experience FeedbackJun 16, 2026
Easy to use website. Thank you!
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear you found the website easy to use. Thank you for your feedback and support.
Kirk
Post-Delivery FeedbackJun 16, 2026
Great product and price. Excellent fast shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Drea
Site Experience FeedbackJun 16, 2026
Easy ordering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear ordering was easy. Thank you for your feedback.
GC
Post-Delivery FeedbackJun 16, 2026
I haven't had the unit long enough to determine it's performance level, that's why ther are 5s on certain questions. You should a delivery survey followd by a performance survey after 6 months or more of use. I am still trying to determine the best location for the unit. I bought it to help relieve smoke and odor in a cigar room. Regards, Greg l
- Overall Rating: N/A
- Would Shop Here Again: 5
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 10
Cdog
Site Experience FeedbackJun 15, 2026
Good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We're glad you had a good experience.
Joey
Site Experience FeedbackJun 15, 2026
The Site was very easy to use and provided the information needed to assist me in making a decision of which purifier to purchse.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear the site was easy to use and provided the information you needed to choose the right air purifier. Thank you for your feedback.
Amanda
Site Experience FeedbackJun 15, 2026
I was able to easily order filter replacements
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
From Rabbit Air
We’re glad to hear you were able to easily order your replacement filters. Thank you for your feedback.
JB
Site Experience FeedbackJun 15, 2026
It’s pretty smooth. We order filters every year
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear the process has been smooth and that reordering your filters each year is easy. Thank you for your continued support.
RMeh
Site Experience FeedbackJun 15, 2026
I received an email reminding me that it's time to replace the filter. I clicked on the link and it took straight to the type of filter for my air cleaner. Fantastic! I just wish the Essence is discounted 50% when I added the filter to the cart. To me it's $10 or less value. So, maybe buying just this one time and not recommend it to others.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback. We’re glad the filter replacement reminder and direct link made reordering quick and convenient. We appreciate your comments regarding the Essence add-on pricing and perceived value, and we’ll share yo...
Read full response »Online Shopper
Site Experience FeedbackJun 15, 2026
Website is fine
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 9
From Rabbit Air
Thank you for your feedback. We’re glad the website met your needs.
Andrew
Site Experience FeedbackJun 15, 2026
Good
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
From Rabbit Air
We’re glad to hear you had a good experience. Thank you for your feedback.
Evan
Site Experience FeedbackJun 15, 2026
Spoke with customer service they were very kind and informative.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear our customer service team was kind and informative. Thank you for your feedback.
Dave
Post-Delivery FeedbackJun 15, 2026
This stuff really works and so easy to get replacments.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
happy customer
Site Experience FeedbackJun 14, 2026
was very easy to find what i was looking for and the military discount code was generated quickly for the discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear it was easy to find what you were looking for and that the military discount process was quick and convenient. Thank you for your service and your support.
MJR
Site Experience FeedbackJun 14, 2026
Easy to purchase replacement filters. I was glad to receive the reminder.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From Rabbit Air
We’re glad to hear it was easy to purchase your replacement filters and that the reminder was helpful. Thank you for your feedback.
hubby
Site Experience FeedbackJun 14, 2026
My wife has asthma, so we rely on the rabbit air filters to keep her breathing easy. We have two in our home in MD and one in our condo in Miami.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We truly appreciate your continued support. Thank you for trusting Rabbit Air in both your home and your Miami condo, and for choosing multiple units over the years. We’re grateful to be part of your household.
Online Shopper
Site Experience FeedbackJun 14, 2026
Good
- Overall Rating: 3
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
From Rabbit Air
We’re glad to hear you had a good experience. Thank you for your feedback.
Garnza1
Site Experience FeedbackJun 14, 2026
It was very easy to make the purchase. I've done extensive research on air purifiers. Rabbit air was highly recommended by my rheumatologist. Im also under the care of a pulmanologist which is closely working with my rheumatologist. Making the purchase was very easy. My main area is why I choose the A3 after receiving information from one of the representatives.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
From Rabbit Air
We’re glad to hear the purchasing process was easy and that the information provided by our representative helped you choose the A3. Thank you for taking the time to research your options and for your thoughtful feedback.
Online Shopper
Site Experience FeedbackJun 14, 2026
The website, as always, was easy to maneuver through, and I found the items quickly. I have 4 Rabbit Air Minus A2 air filters, and have used these for years.they are extremely quiet, very relaible and work well to filter the air.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We truly appreciate your long-time support. It’s wonderful to hear that your four MinusA2 units have been serving you well for years and that you continue to find the website easy to navigate when ordering replacement items. Thank...
Read full response »Pancho
Site Experience FeedbackJun 14, 2026
My kids have allergies to dust mites and pollen This helps in her room
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear the air purifier has been a helpful addition to your child’s room. Thank you for your feedback and support.
FF
Site Experience FeedbackJun 14, 2026
Very easy to use the QR code on my product and select the items I need and purchase quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear the QR code made it easy to find the correct items and complete your purchase quickly. Thank you for your feedback.
Online Shopper
Site Experience FeedbackJun 14, 2026
I used to have a subscription. It would be helpful to have a link from Past Orders screen to be able to Reorder what you bought before and in that same screen option to turn it into a subscription. Seems like a common sense place to put that.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback. We appreciate your suggestion. Having the ability to reorder directly from the Past Orders page and convert that order into a subscription from the same screen would certainly make the process more con...
Read full response »jeannie
Site Experience FeedbackJun 14, 2026
It was fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback. We’re glad the experience went smoothly.
briano
Site Experience FeedbackJun 14, 2026
very easy to navigate. This is our 3rd unit for our home
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear the website was easy to navigate. Thank you for your continued support and for choosing Rabbit Air for your third unit.
Online Shopper
Site Experience FeedbackJun 14, 2026
None
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
JC19
Site Experience FeedbackJun 14, 2026
Xhevat was very helpful in the buying process. He is an asset to your company bb
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear Xhevat was so helpful during your purchasing experience. We’ll be sure to share your kind words with him. Thank you for the feedback.
Melissa Gomeztagle
Site Experience FeedbackJun 13, 2026
It was a little hard to understand which one was better for my needs. I suggest a questionnaire with a mutliple asnwer question to help me figure out which air purifier I need. Questions like...do you have a pet? Yes or No...what type of pet? Cockatoo, dog ,cat...
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
From Rabbit Air
Thank you for your feedback. We appreciate your suggestion for a guided questionnaire to help customers identify the best air purifier for their needs. We’d also like to mention that our customer service team is available 24/7 by ...
Read full response »Online Shopper
Site Experience FeedbackJun 13, 2026
Easy purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear the purchase process was easy. Thank you for your feedback.
5KidDadTuj
Site Experience FeedbackJun 13, 2026
I finally got around to ordering a replacement filter. Ordering was quick and easy.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear ordering your replacement filter was quick and easy. Thank you for your feedback.
BB
Site Experience FeedbackJun 13, 2026
chat worked well and answered my questions thus leading me to purchase the product
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
From Rabbit Air
We’re glad to hear our chat support was able to answer your questions and help you make an informed purchase decision. Thank you for your feedback.
Richie Rich Vegas
Site Experience FeedbackJun 13, 2026
I purchased five Rabbit Air A3 units in August of 2025. Just logged onto Rabbit Air website to purchase filter kits for all five and an additional A3 Airfilter. This product is amazing. Removed not only dirt, allergens, toxins, bugs, etc from the air in my home, but the charcoal element allows me to smoke cigars in the house and 24hrs later, no trace of cigar smell. I love it! The family loves it! The wife loves it. Very effective and I feel so much more healthy breathing cleaner air and no odors in the house. Recommend.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We truly appreciate your support and are honored that you chose five A3 units for your home. It’s wonderful to hear how well they’ve worked for your household and that the entire family is enjoying the difference. Thank you for yo...
Read full response »Sandalina
Site Experience FeedbackJun 13, 2026
I needed to reorder my Rabbit Air filter kit quickly because we had a kitchen fire. The website is super easy to navigate and since I have automatic yearly orders on file, my type of filter came right up without my having to search around for it. Thank You!
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
From Rabbit Air
We’re glad to hear reordering your filter kit was quick and easy, especially under the circumstances. We hope everything is okay after the kitchen fire, and we’re pleased that your order history made finding the correct filters si...
Read full response »Car Buff
Post-Delivery FeedbackJun 13, 2026
No phone number was published. While the online chat was helpful, I prefer speaking on the phone.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 8
ND
Site Experience FeedbackJun 13, 2026
Everything great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear everything was great. Thank you for your feedback.
Krystal
Site Experience FeedbackJun 12, 2026
All was good would have been nice to have more financing options cause if so I would have got a bigger different version
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback. We’re glad your experience was positive overall. We appreciate your suggestion regarding additional financing options and will share it with our team.
RabbitFan
Site Experience FeedbackJun 12, 2026
Web site Is easy to use, but I did not receive verification code
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
Thank you for your feedback. We’re glad you found the website easy to use, and we apologize for the issue with the verification code. We’ll share your comments with our team for review.
007
Site Experience FeedbackJun 12, 2026
Very nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
We’re glad to hear you had a very nice experience. Thank you for your feedback.
Not That Happy
Post-Delivery FeedbackJun 11, 2026
Customer service should be quicker. Chat line or quick email answers. UPS is the worst. The unit seems to work but can’t really tell.
- Overall Rating: 8
- Would Shop Here Again: 3
- Likelihood To Recommend: 6
- On Time Delivery: 4
- Customer Support: 5
Shelley
Post-Delivery FeedbackJun 11, 2026
My new Rabbit Air arrived on schedule and the outer box was torn. I took a photo and sent it to support who apologized and asked if the product was okay. I didn't know at that point. The next day I unpacked it and set it up with no problems. Simple to setup! It's been running ever since. I'm amazed at how quiet it is.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Ida
Site Experience FeedbackJun 11, 2026
Purchase was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From Rabbit Air
That is great to hear! Thank you for sharing your experience!