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Professional Plastics, Inc. Reviews - 57 Post-Delivery Reviews - 8.9/10

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Certified
Most Current Certification:
Jun 16, 2026
Professional Plastics has the people, products, and services to meet your needs for plastic sheets, plastic rods, plastic tubing, plastic films, plastic profiles, or fabricated plastic parts. They offer more than 1,000 plastics, laminates, ceramics, and specialty alloys for your review.

Professional Plastics, Inc. Rating

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Post-Delivery Feedback - 57 Reviews

Overall Satisfaction:

8.9out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.2out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

81%100%
Neutral rating icon

Neutral

6%0%
Negative rating icon

Negative

13%0%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.1 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 325 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.3out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

79%76%
Neutral rating icon

Neutral

16%22%
Negative rating icon

Negative

5%2%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.5 out of 10

Shipping Charges

Satisfaction with shipping charges

7.5 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

Recent Reviews for Professional Plastics, Inc.

Showing 1 - 50 of 382

  • Phil

    Site Experience Feedback

    Jun 15, 2026

    Easy to reorder products

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Tom

    Site Experience Feedback

    Jun 12, 2026

    Always enjoyed working with Professional Plastics... 100%

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 12, 2026

    Jason was great, and was very helpful!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Zack

    Site Experience Feedback

    Jun 11, 2026

    Scott was very helpful. Your online portal for purchasing has caused many issues in the past, which prevented me from ordering with your company more. The rate of turnover with your representatives also seems rather high, preventing me from forming relationships with them.

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Evoem

    Site Experience Feedback

    Jun 11, 2026

    The order page is god awful. Badly formatted for an iPhone text boxes jumping round screen when you try type.

    • Overall Rating: 7
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • brunes83

    Site Experience Feedback

    Jun 9, 2026

    It was good. The one issue is that I can't edit an item once it's in the cart. I had to delete the item and start all over ordering a new item.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 9, 2026

    all good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Acryman

    Post-Delivery Feedback

    Jun 9, 2026

    I was trying t source some acrylic that was much larger than normal size. PP was able to provide the material and although it was not in stock, they were able to get it to me in the time frame that was promised.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: 10
    Full ratings for this review »
  • Not

    Site Experience Feedback

    Jun 9, 2026

    N/A

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • B Smith

    Site Experience Feedback

    Jun 5, 2026

    I create new products, Chandler was very responsive and that really matters.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ricky G

    Site Experience Feedback

    Jun 5, 2026

    It's been 3-4 years since I have purchased from proplas. But I've always been satisfied with price/value and quality of product.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • MattyB

    Site Experience Feedback

    Jun 5, 2026

    Quick, simple, easy process and a great product

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Frico

    Site Experience Feedback

    Jun 4, 2026

    I wasn't able to chose Will Call Pickup, but Jamison helped me out and set it up for Will Call pickup

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jess

    Site Experience Feedback

    Jun 3, 2026

    It was a good experience. I don't have anything negative to say.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 2, 2026

    I received a quote leading me to this pay portal. You’d think it would be easy to click here and pay. The email link in your quote took me to this page. Figuring out what hoops I had to jump through on this page was a little more difficult. Not easy or intuitive.

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Dave A

    Post-Delivery Feedback

    Jun 1, 2026

    The plastic I was looking for was easy to order. My only issue was that it wasn't clear how to avoid shipping fees since I am local and wanted to do will call. I had to contact sales to understand how to enter a will call order

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 8
    • Customer Support: 9
    Full ratings for this review »
  • Hoopsnake

    Site Experience Feedback

    May 29, 2026

    very good website- easy to navigate

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • KRice

    Site Experience Feedback

    May 29, 2026

    Great experience and my sales rep Jamie was incredible!

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • TooJuicy

    Site Experience Feedback

    May 28, 2026

    I quoted material over the phone and paid via email link. The entire process was smooth. I will return for more products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dave A

    Site Experience Feedback

    May 26, 2026

    Wow what a selection. I was impressed with how easy it was to place an order for exactly what I wanted.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    May 26, 2026

    IT WAS A VERY GOOD EXPERIENCE

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    May 26, 2026

    The website was good and I found what I needed. I am looking forward to receiving my product in a reasonable timeframe.

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Rigatoni

    Site Experience Feedback

    May 26, 2026

    Great customer service on the phone and quick follow-up via email!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Datsun

    Site Experience Feedback

    May 24, 2026

    Easy to use website, selecting product etc. Flawless. Shipping sucks but that's not your fault.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • jg

    Site Experience Feedback

    May 23, 2026

    This went good

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • vic

    Site Experience Feedback

    May 22, 2026

    it was fine

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 21, 2026

    First few people o spoke with gave me different answers regarding shipping and cutting to size. The last person I wonted with was awesome and I was able to purchase what I needed.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • CBM Ventures

    Site Experience Feedback

    May 20, 2026

    Good

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Rob

    Post-Delivery Feedback

    May 19, 2026

    From fist contact to final delivery of product my experience was excellent. No hassle or issues.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Terry H2O

    Site Experience Feedback

    May 15, 2026

    Pam & Natalie are extremely helpful and quick to respond!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • KJ

    Site Experience Feedback

    May 15, 2026

    The site is good, no to bad to maneuver.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    May 14, 2026

    Nice

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Robert

    Site Experience Feedback

    May 12, 2026

    You should make Will Call a specific option rather than hiding it under the alternative carrier option. You should also not require an shipper account if Will Call is selected, otherwise the site hangs up and you have to start over.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Tom

    Site Experience Feedback

    May 12, 2026

    I had interacted with sales representatives prior to ordering but I had been able to find the product I was looking for on the website.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • DA

    Post-Delivery Feedback

    May 11, 2026

    I had a C.S. rep for years , but no longer, I find I must order on-line through the web site which is difficult if I have specific questions about products which I'm not familar with or have never used before. P.P. has always been our go-to and that will continue, but P.P.'s lack of C.S. stinks. P.P is still a good company just trying to be too stingy, P.P. will never understand that people are not a liability, they are an asset and should be treated as much.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 6
    Full ratings for this review »
  • Fallguy

    Site Experience Feedback

    May 11, 2026

    Hard to find the site searching g10 sheet

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Dee

    Post-Delivery Feedback

    May 10, 2026

    Fast service. Good quality product.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Ann O

    Site Experience Feedback

    May 9, 2026

    Have had good experience with purchases. Bought last summer. Just wish the shipping didn't have to be so commercial like for one thing.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rick

    Site Experience Feedback

    May 8, 2026

    Great experience with no issues.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • dan

    Site Experience Feedback

    May 7, 2026

    very easy to deal with, would buy from again.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Jimtic

    Site Experience Feedback

    May 6, 2026

    Was quick and easy to find what I was looking for

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    May 6, 2026

    I actually called and made my order but I kept getting different answers regarding the option to cut my product to a specific size. 1st person said the company would charge a $25 dollar fee, 2nd person said the company would not cut product, 3rd person said they would get back to me with more details. Finally Mr. Jamison Radder was awesome to work with and we were able to get my product ordered within an 1hr. Due to his professional customer service, I will continue to buy product with Professional Plastics if needed.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jimmy

    Site Experience Feedback

    May 6, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Beaver1

    Site Experience Feedback

    May 6, 2026

    first time

    • Overall Rating: 4
    • Would Shop Here Again: 4
    • Likelihood To Recommend: 4
    Full ratings for this review »
  • Harry B. Ballz

    Site Experience Feedback

    May 5, 2026

    Awesome

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bell

    Site Experience Feedback

    May 4, 2026

    Ordering process and communication was great

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Burlyboy

    Site Experience Feedback

    May 3, 2026

    Everyone I encountered was great their guidance got me where I needed to be and my order was placed without any issues. Matt was great help! Thank You

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • DA

    Site Experience Feedback

    May 1, 2026

    I have always ordered through a sales person so our organization (museum) would not have to guess at what we needed because our various projects require different types of materials and colors. Now we call to request help and no return phone calls and we are told to get on-line and order what we have always ordered before. It doesn't work that way....... Go AI yourself and see how well that works out, it just doesn't work that way. We need each other!!! We have worked together for about 35 years and they have been great, but this was a poorly thought through move.

    • Overall Rating: 6
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 1, 2026

    2 corners on 1 were busted and 1 corner on 1 was busted

    • Overall Rating: 4
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 9
    • Customer Support: 6
    Full ratings for this review »
  • VAZU

    Site Experience Feedback

    Apr 30, 2026

    gREAT CUSTOMER SERVICE AND QUICK DELIVERY OF PURCHASED ITEMS. aLL Great customer service and prompt delivery of my order. All pieces are precision cut exactly to specifications I required.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »