Professional Plastics, Inc. Customer Reviews
Professional Plastics, Inc. holds a 9.4/10 overall rating and 57 verified post-delivery reviews on Bizrate.
Professional Plastics, Inc. Rating
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 100% |
 Neutral | 5% | 0% |
 Negative | 9% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 79% | 81% |
Neutral | 18% | 16% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
8.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for Professional Plastics, Inc.
Showing 1 - 50 of 367
Robert
Post-Delivery FeedbackJul 29, 2026
The tech at will call caught that my order wasn't cut to the correct size and got it fixed before I left.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
Great interaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
abby
Site Experience FeedbackJul 29, 2026
I love this business. i called many different acrylic cutting businesses and this one absolutely had the best service, best prices, and best turn around time. You guys were so flexible to help me meet my needs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maynard
Post-Delivery FeedbackJul 29, 2026
I needed some acetal rod and they had it in stock and were able to deliverit to me in atimely manner, and at a price that worked for us.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Mr Pat
Post-Delivery FeedbackJul 25, 2026
Fast service at a fair price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
John Holland
Post-Delivery FeedbackJul 23, 2026
I was very pleased with the quality. It far exceeded my expectations. Works great for what I purchased it for. Making finess tools for work. It withstands the vigorous work I put it through.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJul 23, 2026
Easy to complete purchase online.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Az_guard
Site Experience FeedbackJul 23, 2026
Everything was pretty good until checkout. The web page for checking out forces you to select a carrier (even if you plan to use will call). I had to make a few calls and get transferred around some before I finally learned that I could just add "will call" to the carrier boxes. I'd suggest adding a will call check box as an option, but everyone I spoke with was very nice. As a side note I don't know why I can't call a location directly and get the same price that I can get online.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
V
Site Experience FeedbackJul 23, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 22, 2026
website was very easy to order, LOVE that!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ji
Site Experience FeedbackJul 19, 2026
The website worked okay in safari on my Apple MBP. It was virtually impossible to use on iPhone. Had to abandon ordering from phone and delay until I had access to my laptop. The ground shipping cost is exorbitant. But I need the item I ordered.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Sam
Site Experience FeedbackJul 17, 2026
I called in to get a quote and just used the website to complete the order. Website looks outdated but works fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
pthiel
Site Experience FeedbackJul 17, 2026
The email system is really bad. I had to call to get a number to talk with agent since the emails bounced almost every time I sent one. You need a new system to take orders and help customers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
FP
Site Experience FeedbackJul 17, 2026
Straightforward, easy to browse website. Found what i needed in less than 10 minutes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RoysterBot
Site Experience FeedbackJul 15, 2026
Great selection of products available for review on the web site. Once a solution is determined, ordering is easy with fast delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Picthis
Site Experience FeedbackJul 14, 2026
Great
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jbritton35
Site Experience FeedbackJul 12, 2026
Old school website with easy ordering process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Emmanuelle JOSSELIN
Post-Delivery FeedbackJul 12, 2026
We went directly to their location, received a very warm welcome, and the team demonstrated a high level of professionalism. They provided us with the best possible advice on the product best suited to our project. The execution was very quick. Our entire experience was a success. I highly recommend this company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
avilas25
Site Experience FeedbackJul 10, 2026
excellent service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
VIOLET
Site Experience FeedbackJul 9, 2026
LOW PRICES! GOOD SERVICE!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 7, 2026
Thanks so much for my order. Looks nice.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
John H.
Site Experience FeedbackJul 6, 2026
Everything was easy to find
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bill
Site Experience FeedbackJul 4, 2026
Great site and easy to get what I need compared to competitors. Shipping costs seems excessive
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
ICE
Site Experience FeedbackJul 1, 2026
overall experience was excellent! look forward to placing more orders.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 29, 2026
certifications
- Overall Rating: 6
- Would Shop Here Again: 4
- Likelihood To Recommend: 6
- On Time Delivery: 10
- Customer Support: N/A
Birdie
Site Experience FeedbackJun 25, 2026
It was easy to order the materials, but there was no option to pick it up. I don't live far from where the store is located.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Purchaser
Site Experience FeedbackJun 25, 2026
Overall, I really hopped right through the ordering process. It was very easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Robert
Site Experience FeedbackJun 25, 2026
Didn’t use the website other than to except the order but the interaction at Austell was smooth and courteous.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
T
Site Experience FeedbackJun 23, 2026
All gd
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Evoem
Post-Delivery FeedbackJun 21, 2026
It was a very small single order and I didn’t even expect them to take it. They did, the price was great and it was ready in a few days, I had gotten the size a bit wrong too when I picked it up they even cut it again… for free! And let me keep the off cut… awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Mike S
Site Experience FeedbackJun 20, 2026
Wish shipping was more reasonable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ton
Site Experience FeedbackJun 18, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
WAITING FOR DELIVERY
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Goose
Site Experience FeedbackJun 17, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jack
Post-Delivery FeedbackJun 17, 2026
The purchasing process was straightforward and easy. With the physical goods being within tolerance and reasonably priced. However the notification of my order being ready for pickup was lackluster, requiring me to call numerous times to check on the status when my item was ready several days without being notified. Overall I absolutely will use professional plastics again and have already recommended it to numerous people
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 7
- Customer Support: 7
Phil
Site Experience FeedbackJun 15, 2026
Easy to reorder products
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Tom
Site Experience FeedbackJun 12, 2026
Always enjoyed working with Professional Plastics... 100%
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 12, 2026
Jason was great, and was very helpful!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zack
Site Experience FeedbackJun 11, 2026
Scott was very helpful. Your online portal for purchasing has caused many issues in the past, which prevented me from ordering with your company more. The rate of turnover with your representatives also seems rather high, preventing me from forming relationships with them.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Evoem
Site Experience FeedbackJun 11, 2026
The order page is god awful. Badly formatted for an iPhone text boxes jumping round screen when you try type.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
brunes83
Site Experience FeedbackJun 9, 2026
It was good. The one issue is that I can't edit an item once it's in the cart. I had to delete the item and start all over ordering a new item.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 9, 2026
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Acryman
Post-Delivery FeedbackJun 9, 2026
I was trying t source some acrylic that was much larger than normal size. PP was able to provide the material and although it was not in stock, they were able to get it to me in the time frame that was promised.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
Not
Site Experience FeedbackJun 9, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
B Smith
Site Experience FeedbackJun 5, 2026
I create new products, Chandler was very responsive and that really matters.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ricky G
Site Experience FeedbackJun 5, 2026
It's been 3-4 years since I have purchased from proplas. But I've always been satisfied with price/value and quality of product.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
MattyB
Site Experience FeedbackJun 5, 2026
Quick, simple, easy process and a great product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Frico
Site Experience FeedbackJun 4, 2026
I wasn't able to chose Will Call Pickup, but Jamison helped me out and set it up for Will Call pickup
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jess
Site Experience FeedbackJun 3, 2026
It was a good experience. I don't have anything negative to say.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 2, 2026
I received a quote leading me to this pay portal. You’d think it would be easy to click here and pay. The email link in your quote took me to this page. Figuring out what hoops I had to jump through on this page was a little more difficult. Not easy or intuitive.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8