Professional Plastics, Inc. Reviews - 420 Reviews - 8.7/10
Professional Plastics, Inc. Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 8.7 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.1 /10 |
On-Time Delivery | 8.9 /10 |
Satisfaction with Customer Support | 8.8 /10 |
8.7out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 85% |
Neutral | 13% | 12% |
Negative | 5% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.7 out of 10
Design of Site
Satisfaction with the look and design of the site
8.7 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
7.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
1.0 out of 10
Recent Reviews for Professional Plastics, Inc.
Showing 1 - 20 of 420
Online Shopper
Site Experience Feedback
Jan 03, 2025
agent was helpful, website was ok.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Biz owner
Site Experience Feedback
Jan 03, 2025
Julia was my customer service rep. She did an amazing job! She was very professional, speedy and answered my questions well. I like the ease of ordering my custom cut plastics and the prices were reasonable too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
EZ
Site Experience Feedback
Jan 02, 2025
When ordering a length of round stock it was difficult to see in the cart the length i was getting. Overall the website was very nice to work in.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ibew1989
Post-Delivery Feedback
Jan 02, 2025
Order was as expected and received in good condition. Shipping was fast and professionally packaged.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Sherrie
Site Experience Feedback
Dec 16, 2024
Easy to navigate so find what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sherrie
Post-Delivery Feedback
Jan 02, 2025
I found what I was looking for and received it on time.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 30, 2024
It was easy, pleasure to work with PP. Keep up the good work team.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
TMM
Site Experience Feedback
Dec 26, 2024
Website very easy to use!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TMM
Site Experience Feedback
Dec 18, 2024
Lenny is the best to comunicate and get the orders done. Best customer service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 24, 2024
i have good experience with professional plastic
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
emont3129
Site Experience Feedback
Dec 21, 2024
Nothing to complain about. Online ordering pretty straight forward.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
adam
Site Experience Feedback
Dec 03, 2024
I put in all my information for my boss's CC. His card is registered to his home but this is a business purchase so I am the contact and buyer. I submitted and then an unknown error happened. I tried again by first creating an account directly and then checked out. I am glad it did not reject the information again. That would have sent me elsewhere.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
adam
Post-Delivery Feedback
Dec 20, 2024
My only issue was that I did not know my package had arrived as it did not have my name on it. Only the company name so it sat for a week. I enquired with our group and we looked around and located the package.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
None
Site Experience Feedback
Dec 18, 2024
Very beneficial
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
HENRY
Site Experience Feedback
Dec 15, 2024
IT WAS GOOD
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
DP
Site Experience Feedback
Dec 05, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DP
Post-Delivery Feedback
Dec 15, 2024
Very Good Product.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
RASSBOT
Site Experience Feedback
Dec 13, 2024
Good work and easy to follow.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JB2
Site Experience Feedback
Dec 13, 2024
I got the Quote from an Email very fast and it made the checkout Very Simple. Great Price. Local Pick is Great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MACH46
Site Experience Feedback
Dec 12, 2024
WORKED FOR ME
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 10, 2024
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 10, 2024
Matt at Professional Plastics was absolutely outstanding. He has the Knowledge and clear understanding of what the customer wants and needs. Matt is a valued asset and will continue to show his professionalism daily. thank you Matt
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 08, 2024
I like how easy the cut to size selectors are and that a clear and functional website is prioritized over fancy fluff.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »