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Professional Plastics, Inc. Reviews - 420 Reviews - 8.7/10

Jan 11, 2025
Professional Plastics has the people, products, and services to meet your needs for plastic sheets, plastic rods, plastic tubing, plastic films, plastic profiles, or fabricated plastic parts. They offer more than 1,000 plastics, laminates, ceramics, and specialty alloys for your review.

Professional Plastics, Inc. Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.1 /10
Product Selection9.2 /10
Ease of Finding8.7 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.1 /10
On-Time Delivery8.9 /10
Satisfaction with Customer Support8.8 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%85%

Neutral

13%12%

Negative

5%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.7 out of 10

Design of Site

Satisfaction with the look and design of the site

8.7 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.9 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.1 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

1.0 out of 10

Recent Reviews for Professional Plastics, Inc.

Showing 1 - 20 of 420

Online Shopper

Site Experience Feedback

Jan 03, 2025

agent was helpful, website was ok.

Biz owner

Site Experience Feedback

Jan 03, 2025

Julia was my customer service rep. She did an amazing job! She was very professional, speedy and answered my questions well. I like the ease of ordering my custom cut plastics and the prices were reasonable too.

EZ

Site Experience Feedback

Jan 02, 2025

When ordering a length of round stock it was difficult to see in the cart the length i was getting. Overall the website was very nice to work in.

Ibew1989

Post-Delivery Feedback

Jan 02, 2025

Order was as expected and received in good condition. Shipping was fast and professionally packaged.

Sherrie

Site Experience Feedback

Dec 16, 2024

Easy to navigate so find what I needed.


Post-Delivery Feedback

Jan 02, 2025

I found what I was looking for and received it on time.

Online Shopper

Post-Delivery Feedback

Dec 30, 2024

It was easy, pleasure to work with PP. Keep up the good work team.

TMM

Site Experience Feedback

Dec 26, 2024

Website very easy to use!

TMM

Site Experience Feedback

Dec 18, 2024

Lenny is the best to comunicate and get the orders done. Best customer service.

Online Shopper

Site Experience Feedback

Dec 24, 2024

i have good experience with professional plastic

emont3129

Site Experience Feedback

Dec 21, 2024

Nothing to complain about. Online ordering pretty straight forward.

adam

Site Experience Feedback

Dec 03, 2024

I put in all my information for my boss's CC. His card is registered to his home but this is a business purchase so I am the contact and buyer. I submitted and then an unknown error happened. I tried again by first creating an account directly and then checked out. I am glad it did not reject the information again. That would have sent me elsewhere.


Post-Delivery Feedback

Dec 20, 2024

My only issue was that I did not know my package had arrived as it did not have my name on it. Only the company name so it sat for a week. I enquired with our group and we looked around and located the package.

None

Site Experience Feedback

Dec 18, 2024

Very beneficial

HENRY

Site Experience Feedback

Dec 15, 2024

IT WAS GOOD

DP

Site Experience Feedback

Dec 05, 2024

Good


Post-Delivery Feedback

Dec 15, 2024

Very Good Product.

RASSBOT

Site Experience Feedback

Dec 13, 2024

Good work and easy to follow.

JB2

Site Experience Feedback

Dec 13, 2024

I got the Quote from an Email very fast and it made the checkout Very Simple. Great Price. Local Pick is Great.

MACH46

Site Experience Feedback

Dec 12, 2024

WORKED FOR ME

Online Shopper

Site Experience Feedback

Dec 10, 2024

great

Online Shopper

Site Experience Feedback

Dec 10, 2024

Matt at Professional Plastics was absolutely outstanding. He has the Knowledge and clear understanding of what the customer wants and needs. Matt is a valued asset and will continue to show his professionalism daily. thank you Matt

Online Shopper

Site Experience Feedback

Dec 08, 2024

I like how easy the cut to size selectors are and that a clear and functional website is prioritized over fancy fluff.