Professional Plastics, Inc. Reviews - 57 Post-Delivery Reviews - 9.4/10
Professional Plastics, Inc. Rating
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 83% |
 Neutral | 6% | 17% |
 Negative | 6% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 80% |
Neutral | 15% | 18% |
Negative | 5% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
7.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Professional Plastics, Inc.
Showing 1 - 50 of 380
T
Site Experience FeedbackJun 23, 2026
All gd
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Evoem
Post-Delivery FeedbackJun 21, 2026
It was a very small single order and I didn’t even expect them to take it. They did, the price was great and it was ready in a few days, I had gotten the size a bit wrong too when I picked it up they even cut it again… for free! And let me keep the off cut… awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Mike S
Site Experience FeedbackJun 20, 2026
Wish shipping was more reasonable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ton
Site Experience FeedbackJun 18, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
WAITING FOR DELIVERY
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Goose
Site Experience FeedbackJun 17, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jack
Post-Delivery FeedbackJun 17, 2026
The purchasing process was straightforward and easy. With the physical goods being within tolerance and reasonably priced. However the notification of my order being ready for pickup was lackluster, requiring me to call numerous times to check on the status when my item was ready several days without being notified. Overall I absolutely will use professional plastics again and have already recommended it to numerous people
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 7
- Customer Support: 7
Phil
Site Experience FeedbackJun 15, 2026
Easy to reorder products
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Tom
Site Experience FeedbackJun 12, 2026
Always enjoyed working with Professional Plastics... 100%
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 12, 2026
Jason was great, and was very helpful!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zack
Site Experience FeedbackJun 11, 2026
Scott was very helpful. Your online portal for purchasing has caused many issues in the past, which prevented me from ordering with your company more. The rate of turnover with your representatives also seems rather high, preventing me from forming relationships with them.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Evoem
Site Experience FeedbackJun 11, 2026
The order page is god awful. Badly formatted for an iPhone text boxes jumping round screen when you try type.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
brunes83
Site Experience FeedbackJun 9, 2026
It was good. The one issue is that I can't edit an item once it's in the cart. I had to delete the item and start all over ordering a new item.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 9, 2026
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Acryman
Post-Delivery FeedbackJun 9, 2026
I was trying t source some acrylic that was much larger than normal size. PP was able to provide the material and although it was not in stock, they were able to get it to me in the time frame that was promised.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
Not
Site Experience FeedbackJun 9, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
B Smith
Site Experience FeedbackJun 5, 2026
I create new products, Chandler was very responsive and that really matters.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ricky G
Site Experience FeedbackJun 5, 2026
It's been 3-4 years since I have purchased from proplas. But I've always been satisfied with price/value and quality of product.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
MattyB
Site Experience FeedbackJun 5, 2026
Quick, simple, easy process and a great product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Frico
Site Experience FeedbackJun 4, 2026
I wasn't able to chose Will Call Pickup, but Jamison helped me out and set it up for Will Call pickup
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jess
Site Experience FeedbackJun 3, 2026
It was a good experience. I don't have anything negative to say.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 2, 2026
I received a quote leading me to this pay portal. You’d think it would be easy to click here and pay. The email link in your quote took me to this page. Figuring out what hoops I had to jump through on this page was a little more difficult. Not easy or intuitive.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Dave A
Post-Delivery FeedbackJun 1, 2026
The plastic I was looking for was easy to order. My only issue was that it wasn't clear how to avoid shipping fees since I am local and wanted to do will call. I had to contact sales to understand how to enter a will call order
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: 9
Hoopsnake
Site Experience FeedbackMay 29, 2026
very good website- easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KRice
Site Experience FeedbackMay 29, 2026
Great experience and my sales rep Jamie was incredible!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
TooJuicy
Site Experience FeedbackMay 28, 2026
I quoted material over the phone and paid via email link. The entire process was smooth. I will return for more products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dave A
Site Experience FeedbackMay 26, 2026
Wow what a selection. I was impressed with how easy it was to place an order for exactly what I wanted.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackMay 26, 2026
IT WAS A VERY GOOD EXPERIENCE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackMay 26, 2026
The website was good and I found what I needed. I am looking forward to receiving my product in a reasonable timeframe.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Rigatoni
Site Experience FeedbackMay 26, 2026
Great customer service on the phone and quick follow-up via email!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Datsun
Site Experience FeedbackMay 24, 2026
Easy to use website, selecting product etc. Flawless. Shipping sucks but that's not your fault.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jg
Site Experience FeedbackMay 23, 2026
This went good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
vic
Site Experience FeedbackMay 22, 2026
it was fine
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackMay 21, 2026
First few people o spoke with gave me different answers regarding shipping and cutting to size. The last person I wonted with was awesome and I was able to purchase what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
CBM Ventures
Site Experience FeedbackMay 20, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Rob
Post-Delivery FeedbackMay 19, 2026
From fist contact to final delivery of product my experience was excellent. No hassle or issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Terry H2O
Site Experience FeedbackMay 15, 2026
Pam & Natalie are extremely helpful and quick to respond!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KJ
Site Experience FeedbackMay 15, 2026
The site is good, no to bad to maneuver.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackMay 14, 2026
Nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Robert
Site Experience FeedbackMay 12, 2026
You should make Will Call a specific option rather than hiding it under the alternative carrier option. You should also not require an shipper account if Will Call is selected, otherwise the site hangs up and you have to start over.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Tom
Site Experience FeedbackMay 12, 2026
I had interacted with sales representatives prior to ordering but I had been able to find the product I was looking for on the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DA
Post-Delivery FeedbackMay 11, 2026
I had a C.S. rep for years , but no longer, I find I must order on-line through the web site which is difficult if I have specific questions about products which I'm not familar with or have never used before. P.P. has always been our go-to and that will continue, but P.P.'s lack of C.S. stinks. P.P is still a good company just trying to be too stingy, P.P. will never understand that people are not a liability, they are an asset and should be treated as much.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 6
Fallguy
Site Experience FeedbackMay 11, 2026
Hard to find the site searching g10 sheet
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dee
Post-Delivery FeedbackMay 10, 2026
Fast service. Good quality product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Ann O
Site Experience FeedbackMay 9, 2026
Have had good experience with purchases. Bought last summer. Just wish the shipping didn't have to be so commercial like for one thing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rick
Site Experience FeedbackMay 8, 2026
Great experience with no issues.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
dan
Site Experience FeedbackMay 7, 2026
very easy to deal with, would buy from again.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Jimtic
Site Experience FeedbackMay 6, 2026
Was quick and easy to find what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackMay 6, 2026
I actually called and made my order but I kept getting different answers regarding the option to cut my product to a specific size. 1st person said the company would charge a $25 dollar fee, 2nd person said the company would not cut product, 3rd person said they would get back to me with more details. Finally Mr. Jamison Radder was awesome to work with and we were able to get my product ordered within an 1hr. Due to his professional customer service, I will continue to buy product with Professional Plastics if needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jimmy
Site Experience FeedbackMay 6, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10