PRM Filtration Reviews - 78 Post-Delivery Reviews - 9.1/10
PRM Filtration Rating
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Learn more about reviewsOverall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 84% | 87% |
 Neutral | 9% | 10% |
 Negative | 8% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
8.9out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
8.9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 82% | 89% |
Neutral | 6% | 0% |
Negative | 12% | 11% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.6 out of 10
Shipping Charges
Satisfaction with shipping charges
6.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for PRM Filtration
Showing 1 - 50 of 137
Zipsell
Site Experience FeedbackJun 9, 2026
Very good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Doug973
Post-Delivery FeedbackJun 5, 2026
I am missing a blind flange and trying to get this missing part shipped to us.
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: 7
Mike
Post-Delivery FeedbackJun 2, 2026
Tracking was with Shop, they use your email and mine was Enfra email on order so I was unable to link it, is contrary to Enfra policy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Mike T
Site Experience FeedbackJun 1, 2026
Quick and easy to order
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackMay 26, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackMay 21, 2026
Great product for a good price, however availability is not the best. One item has been out of stock for 2 weeks.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Happy
Post-Delivery FeedbackMay 18, 2026
Speedy delivery, excellent top quality product.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Dan
Site Experience FeedbackMay 15, 2026
Overall the experience has been seamless, very easy to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Carl
Post-Delivery FeedbackMay 12, 2026
Item was shipped as described. Except that it was an slightly used item which had obviously been returned by by a previous user because the counter indicated prior use and one set of threads on the connections had obviously been cross-threaded during attempted assembly.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
ALHsensei
Post-Delivery FeedbackMay 12, 2026
Had an issue with the first order, the product present a bad solder. The customer support took this file seriously and sent rapidly a new one that passed the QA tests. Missing PRM QA inspection prior to sent, but very good customer support. We reordered with confidence.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Shocky
Site Experience FeedbackMay 7, 2026
Great company good products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pavel from Utah
Site Experience FeedbackMay 5, 2026
Excellent experience. The website is intuitive and professionally organized. I was specifically impressed with the wide range of specialized water analysis reagents and the very competitive pricing compared to other suppliers. Finding technical specifications was easy, and the overall navigation is smooth. No complaints — great platform for professional engineering needs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MH!!
Site Experience FeedbackMay 5, 2026
great seller
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tim
Post-Delivery FeedbackMay 4, 2026
These are great filters and catch everything in the boiler loop system. They are priced very well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 8
Jim
Site Experience FeedbackMay 4, 2026
I am not good at computers. I found the old format easier. Also when I googled cam locks FRM filtration did not list. I had to go find the old shipping box to find the name of your company. Lucky I saved the box.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackApr 28, 2026
I received the item I ordered on time, but there were no manuals, technical specifications, installation instructions, or any other documentation included in the package. Since this is a precision instrument, I believe this is not reasonable, and such materials should normally be included. How can I obtain these documents? Thank you.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Water engr
Post-Delivery FeedbackApr 28, 2026
Fedex was suppose to call me before delivery as I wrote in the notes during the order. I needed to give them the gate code. Fedex did not get the info because they left it out in front the gate where it could have been stolen. I am also very surprised there is not a drain on the bottom of the filter housing.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 8
Samhil farms
Post-Delivery FeedbackApr 28, 2026
Excellent product easy to place order on time delivery great price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Joey H
Site Experience FeedbackApr 28, 2026
very easy and quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
sprayer
Post-Delivery FeedbackApr 28, 2026
Description said a quarter inch stem, but it was a 3/8ths. Had to purchase an adaptor from hardware store to make it work.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Pheonix
Site Experience FeedbackApr 26, 2026
I needed a part and ordered it.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackApr 23, 2026
They buy from China and sell here but don’t know much about their products
- Overall Rating: 3
- Would Shop Here Again: 5
- Likelihood To Recommend: 4
Sarah
Post-Delivery FeedbackApr 20, 2026
Bought these filters for work after another company failed to deliver similar products in a timely fashion
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 9
Pete
Site Experience FeedbackApr 19, 2026
I ordered a $3k pump and it broke after I ran diesel through it. When I contacted PRM they told me that I ordered the wrong pump and I would not be able to return it. I then had to order $800 rebuild kit and after waiting 4 months for it to be shipped I put the new parts in but pump still don't work.
- Overall Rating: 1
- Would Shop Here Again: 10
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackApr 17, 2026
Spoke with a tech and figured out the right application for what i needed. he really helped me out on making the right purchase. On this purchase, I reached out through email and they got back with me, with a quote in satifactory time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jordan
Site Experience FeedbackApr 11, 2026
Great price compared to other distributors.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zuntar
Site Experience FeedbackApr 8, 2026
So far, I am happy to continue business with you and recommend you highly.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bwash
Site Experience FeedbackApr 7, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackApr 7, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackApr 6, 2026
Happy with price and delivery along with valve quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Hd Gas
Site Experience FeedbackApr 3, 2026
The guy Jay was very informative and helpful.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Butthead
Site Experience FeedbackApr 2, 2026
Fine
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Ron
Post-Delivery FeedbackApr 1, 2026
I received used fittings with Teflon tape and in them, they were rusted as well. not a product I could used nor resell to customer.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
mundo
Post-Delivery FeedbackMar 28, 2026
Good, good service. I like this company
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
kat
Site Experience FeedbackMar 27, 2026
ok
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Ryan
Site Experience FeedbackMar 26, 2026
website was easy to find and search. spoke with a gentlemen on the phone that was very helpful. You had everything in stock and can ship right away. Great Experience! Thank You!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Mo
Post-Delivery FeedbackMar 26, 2026
Always nice to do business with you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
SeanR
Site Experience FeedbackMar 26, 2026
Easy, but two day shipping is expensive.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackMar 20, 2026
The product the correct one and got it in a timely manner.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Kevin Kocina
Post-Delivery FeedbackMar 13, 2026
we have made quite a few orders through prm and have been very happy untill the last order. we placed an order for quantity 2 - 25 bag filters.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
MikeFish
Site Experience FeedbackMar 12, 2026
AAA+++
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
thejimmyjimster
Post-Delivery FeedbackMar 12, 2026
Fantastic as always from PRM. They are my go-to for Industrial Supply products and seem to be leaders in the PFAS industry. Love it!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Mikeh252
Post-Delivery FeedbackMar 11, 2026
Experience was exceptional. Product and price were both very good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Diego G
Site Experience FeedbackMar 9, 2026
I found everything I need easy to navigate through and easy to check out was satisfied with my experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackMar 2, 2026
It was a 2nd order with PRM. I can say 1st order was much netter and smoother. I ordered 12 items total, 3 of them were missing. It took a week to receive originally placed order, then another week to receive another 2 items, bc 1 item was missing again. So generally if you have a bout 3 weeks to put your order together, then go for it. Unfortunately, I dont have 3 weeks to get my order complete and I dont have so much time to send all this emails.
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 5
Online Shopper
Site Experience FeedbackFeb 26, 2026
wish they had threaded couplers in PVC and more threaded bushings, overall..good price and lots of variety
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Geo
Post-Delivery FeedbackFeb 24, 2026
This company came through when we needed it. They were able to help me pick out the right product and ensure the right fit based on what I gave them over the phone.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
JMAC
Post-Delivery FeedbackFeb 20, 2026
Don't use Fedex use UPS
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 10
DEBBIE
Post-Delivery FeedbackFeb 19, 2026
I ordered the water meters online with ease. All communication on the order was received and I would order again from this company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackFeb 16, 2026
Your shipping cost almost forced me to another site
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 8