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Powersportsmax Reviews - 1,014 Review - 9.1/10

Nov 28, 2024
PowersportsMax.com is an online source for quality motor sports vehicles. They carry ATVs, Dirt Bikes, Go Karts, Mopeds, Scooters, Pocket Bikes and Utility Vehicles at PowersportsMax.com. It ships motorsports vehicles right to your door. They have a service center and warehouses in South El Monte, California.

Powersportsmax Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.2 /10
Product Selection9.2 /10
Ease of Finding8.9 /10
Checkout Satisfaction8.7 /10
Product Met Expectations9.0 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%80%

Neutral

14%12%

Negative

8%8%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.7 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.0 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.0 out of 10

Variety of Shipping Options

Desired shipping options were available

7.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Powersportsmax

Showing 861 - 880 of 1,014

Jason

Site Experience Feedback

Dec 19, 2023

great

Online Shopper

Site Experience Feedback

Dec 18, 2023

found this site helpful, and better price.

That Guy

Post-Delivery Feedback

Dec 18, 2023

The go cart performs incredibly. But I am still waiting on the correct side bar. They sent two left sides, and then they sent the wrong color as a replacement. It's been fairly frustrating that no one will return my calls, but they are responsive via email. I ordered this go cart as a Chistmas present in November, and here I am still waiting on this cart to be completed with four days remaining.

Ball

Site Experience Feedback

Dec 18, 2023

Good

jason

Site Experience Feedback

Dec 18, 2023

everything was easy to understand and all info i needed was there

SP

Site Experience Feedback

Dec 18, 2023

I love the options this websites has- My son has recently show interest in dirt bikes , he sent me an electric dirt bike, however i figured this is the best option, the price is great just wish it didnt cost almost 300$ to ship.

OBJ

Site Experience Feedback

Nov 24, 2023

easy to use. information is very clear. photos are good and helpful.


Post-Delivery Feedback

Dec 18, 2023

This was an amazing experience. Extra quick delivery (2.5days reg delivery). Product is easy to assemble & the ATV & motorcycle were well worth the purchase price. Most definitely will be a repeat customer.

Cooper

Post-Delivery Feedback

Dec 18, 2023

Product was received within two days after ordering. We put it together and all the pieces were there, which isn’t always the case when ordering online. Definitely will be reordering from them in the future.

Dosmash79

Post-Delivery Feedback

Dec 18, 2023

.I ordered online and got the time, everything was fine, just the quad was too small for my brother. He's a tall boy. I contacted customer service and asked if they could give me some coupons because I would like to get a new larger ATV. They say yes, they can do it. I was happy. I decided to call back when I chose an ATV. I called back the next day. I was surprised when the representative said, "No, we can't give you a coupon, you have to email it to customer service." I was a little more difficult. Finally I order online without a coupon, the next day I get an email from customer service and they said they can give me $30 off, lets see.

wow

Site Experience Feedback

Dec 06, 2023

web site was good . grammar poor.

Donnamp04

Post-Delivery Feedback

Dec 17, 2023

Prices were great, shipping was fast. I ordered three identical dirt bikes, just three different colors. Only one had a kill switch. None of the kickstands were welded in a location that allowed them to work so we have to fix that. Bikes look sturdy but quality control is really shoddy. Absolutely NO assembly instructions were included. If you aren’t mechanically inclined you should probably buy elsewhere

Kpenn

Post-Delivery Feedback

Dec 17, 2023

I ordered this quad, expecting itd ship out that week or on a monday and i called severalntimes trying to find out where it's at in line, all i got told 4 times was still in warehouse and ill put in a contact for them to reach out which they never did, 1 time outta those 4 times someone randomly said it shipped but they said theres no email or tracking for a few days. They said r&l will contact you. I said ok. So wednesday i reached back out and now they said it's still in the warehouse no shipping. I was kinda mad now. Regsrdless by then i got covid, i never got a phone call from a trucking place I'm at home in bed for days sick, i go to leave my house sunday mid day and i almost backed up into a skid, i knew it was that quad but how, why, wheres my phone call, the whole thing sat in the rain for how long, im shocked no one stole this outta my driveway, regardless come to find out via security camera he dropped it friday and never said a word , no phone call, no nothing. So 1100$ sitting in my driveway, a csrdboard mess due to being wet. And i have to put this together with no instructions as its all wet. There plastic there was holes in that and water came through anyways, and now theres water in the gas tank. Water in the gas tank!!!!!!! Now i got to figure that out. If i knewnfriday it was delivered i could have saved the product. Not sure this will run at all now cuz carbs dont like water, and its full. Noy happy with this at all. The whole process.l sucked.

Tim F.

Post-Delivery Feedback

Dec 17, 2023

Very pleased, initially a little skeptical but no complaints at all.

KCummings

Site Experience Feedback

Nov 24, 2023

Purchase went smoothly and the price was great.


Post-Delivery Feedback

Dec 17, 2023

We received the quad on time as they stated it would be. This is a Christmas present and the front fender plastic is broke. I had to file a warranty ticket but haven't heard back from them yet. Depending on how this plays out will determine my recommendation to others.

Andrew

Site Experience Feedback

Dec 17, 2023

Website is fairly easy to navigate. Product description, cost, and general information is very clear and easy to understand. Personally, website design (at least for mobile) could use some polishing due to the format looking similar to forums back in the day. Other than that, the experience was very pleasant.

Online Shopper

Post-Delivery Feedback

Dec 17, 2023

I tried contacting via email and phone. No reply

Hood

Site Experience Feedback

Dec 08, 2023

Fast purchase,best deals super easy!!


Post-Delivery Feedback

Dec 17, 2023

Powersportsmax has the best dealsand on time service.

Drewzx3

Site Experience Feedback

Nov 27, 2023

Had problems creating account from phone was the only issue.


Post-Delivery Feedback

Dec 17, 2023

Arrived on time and undamaged

Key Family

Post-Delivery Feedback

Dec 17, 2023

Bought 2 bikes not at the same time, 1 has arrived and it’s in perfect condition, no delays no damages, the delivery man was super nice and helpful with dropping off the bike. My husband and sons love it!! We are currently waiting on the other one to arrive but we have the same expectation for that one as well.

Alaska

Site Experience Feedback

Dec 16, 2023

Was good