Powersportsmax Reviews - 1,030 Review - 9.1/10
Powersportsmax Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 8.7 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.1out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 81% |
Neutral | 14% | 11% |
Negative | 8% | 8% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.0 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.0 out of 10
Variety of Shipping Options
Desired shipping options were available
7.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Powersportsmax
Showing 481 - 500 of 1,030
Work4fun
Site Experience Feedback
Jun 07, 2024
Finally got my order placed had some trouble getting the credit card processing to work. Overall I am happy
- Overall Rating: 3
- Would Shop Here Again: 4
- Likelihood To Recommend: 5
- Full ratings for this review »
andresm1984
Site Experience Feedback
May 20, 2024
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
andresm1984
Post-Delivery Feedback
Jun 07, 2024
I had an issue with the bike, I called, sent a technical support request and I didn’t get any assistance. Very bad service customer. And they promised things that don’t do
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 10
- Customer Support: 1
- Full ratings for this review »
Marissa
Site Experience Feedback
Jun 06, 2024
Very easy to use website with great products! It's hard to find a decent priced little atv for our grandkids just learning to ride, without spending a fortune! Looking forward to receiving our shipment and seeing the kiddos face light up when we get there!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 05, 2024
Product did not come with screw. And product looks used.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 5
- Customer Support: 1
- Full ratings for this review »
jmaton
Site Experience Feedback
Jun 05, 2024
overall it was very easy to purchased from the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
randyt
Post-Delivery Feedback
Jun 05, 2024
I like the ease of buying online and the atv had no shipping damage
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
georgie
Site Experience Feedback
Jun 04, 2024
It was easy to use. Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BuckFutz
Site Experience Feedback
Jun 03, 2024
website good, by phone was terrible
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
CD
Site Experience Feedback
May 15, 2024
Good experience, but won't know until I get and test the product. Shipping is a bit expensive
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
CD
Post-Delivery Feedback
Jun 03, 2024
The scooter is well made and functions well. It was 1 day late, but that's acceptable. The delivery was just dropped in my driveway and if I was not home it could have posed issue. An item of this value I think it should require a signature. The delivery co. (R&L) did not contact me of the delivery. I had to track it and call them twice. There were no instructions on how to assemble the scooter. Instructions could have been included in the package or a link on the internet should have been provided. I have 2 minor issues that I experienced. The plastic cover for the rear wheel brake caliper does not fit. It appears that it was designed for a different scooter, or some changes were made to the scooter, and they did not change the cover. I emailed support and they simply said that this is normal manufacturing. 2-The front shocks appear to bottom out and a loud clunk is heard when applying heavy front brakes. I'm not sure if the shocks are weak or require adjustment. I tried to call support twice, but I did not get an answer. Everything else seems ok. I'm breaking it in and trying the advertised 40 mile range.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 7
- Customer Support: 7
- Full ratings for this review »
Sean from LA
Post-Delivery Feedback
Jun 01, 2024
The product selection was great, and the descriptions were accurate. After purchasing the product, the tracking info was provided promptly and there was even a separate communication telling me what to expect from an unpackaging and assembly look ahead (including a link to a YouTube video)!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Baldy
Post-Delivery Feedback
Jun 01, 2024
I had good experience with powersports max
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Duke
Site Experience Feedback
May 31, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dman
Site Experience Feedback
May 30, 2024
the website took about 3 or 4 time to actually create a new account.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Spud 1
Post-Delivery Feedback
May 30, 2024
I have purchased multiple machines from powersportsmax over the years and some come with broken pieces or parts but they always take care of that, but this time I had a problem with the engine leaking from the crankcase, it just happened to be a bad engine, and unfortunately their customer service decided to just send me a gasket set, I guess they seem to think that I’m going to just rebuild a bad engine on a brand new machine, now I would have had no problem swapping out the engine, but I’m not going to rebuild an engine when they sent me a bad one, that is absolutely unacceptable
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 10
- Customer Support: 1
- Full ratings for this review »
Joe
Site Experience Feedback
May 30, 2024
The whole process seemed easy and they have a great selection. Looking forward to receiving delivery.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
User10514
Site Experience Feedback
May 30, 2024
Website is very user friendly. Gives you many options and makes the process easy as well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
delle
Site Experience Feedback
May 29, 2024
it was good.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 29, 2024
The package was damaged I hope the machine is ok.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Deathwish
Site Experience Feedback
May 16, 2024
PSM was very helpful in providing an updated MCO for a used bike I purchased that they sold originally. I knew they were a good company to do business with, so I ordered a bike for my wife from them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Deathwish
Post-Delivery Feedback
May 29, 2024
Took a little over a week to arrive. There was some minor damage to some parts which I will need to have replaced, but I am overall very impressed with the quality and value of the bike. I am waiting to fully assemble and test the bike before contacting customer support in case I find any additional issues.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Hot Rodd Farms
Site Experience Feedback
May 28, 2024
Better quality mini-jeep for a better price.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »