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Powersportsmax Reviews - 1,030 Review - 9.1/10

Nov 27, 2024
PowersportsMax.com is an online source for quality motor sports vehicles. They carry ATVs, Dirt Bikes, Go Karts, Mopeds, Scooters, Pocket Bikes and Utility Vehicles at PowersportsMax.com. It ships motorsports vehicles right to your door. They have a service center and warehouses in South El Monte, California.

Powersportsmax Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.2 /10
Product Selection9.2 /10
Ease of Finding8.9 /10
Checkout Satisfaction8.7 /10
Product Met Expectations9.0 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%81%

Neutral

14%11%

Negative

8%8%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.7 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.0 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.0 out of 10

Variety of Shipping Options

Desired shipping options were available

7.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Powersportsmax

Showing 481 - 500 of 1,030

Work4fun

Site Experience Feedback

Jun 07, 2024

Finally got my order placed had some trouble getting the credit card processing to work. Overall I am happy

andresm1984

Site Experience Feedback

May 20, 2024

very good


Post-Delivery Feedback

Jun 07, 2024

I had an issue with the bike, I called, sent a technical support request and I didn’t get any assistance. Very bad service customer. And they promised things that don’t do

Marissa

Site Experience Feedback

Jun 06, 2024

Very easy to use website with great products! It's hard to find a decent priced little atv for our grandkids just learning to ride, without spending a fortune! Looking forward to receiving our shipment and seeing the kiddos face light up when we get there!

Online Shopper

Post-Delivery Feedback

Jun 05, 2024

Product did not come with screw. And product looks used.

jmaton

Site Experience Feedback

Jun 05, 2024

overall it was very easy to purchased from the website

randyt

Post-Delivery Feedback

Jun 05, 2024

I like the ease of buying online and the atv had no shipping damage

georgie

Site Experience Feedback

Jun 04, 2024

It was easy to use. Thanks

BuckFutz

Site Experience Feedback

Jun 03, 2024

website good, by phone was terrible

CD

Site Experience Feedback

May 15, 2024

Good experience, but won't know until I get and test the product. Shipping is a bit expensive


Post-Delivery Feedback

Jun 03, 2024

The scooter is well made and functions well. It was 1 day late, but that's acceptable. The delivery was just dropped in my driveway and if I was not home it could have posed issue. An item of this value I think it should require a signature. The delivery co. (R&L) did not contact me of the delivery. I had to track it and call them twice. There were no instructions on how to assemble the scooter. Instructions could have been included in the package or a link on the internet should have been provided. I have 2 minor issues that I experienced. The plastic cover for the rear wheel brake caliper does not fit. It appears that it was designed for a different scooter, or some changes were made to the scooter, and they did not change the cover. I emailed support and they simply said that this is normal manufacturing. 2-The front shocks appear to bottom out and a loud clunk is heard when applying heavy front brakes. I'm not sure if the shocks are weak or require adjustment. I tried to call support twice, but I did not get an answer. Everything else seems ok. I'm breaking it in and trying the advertised 40 mile range.

Sean from LA

Post-Delivery Feedback

Jun 01, 2024

The product selection was great, and the descriptions were accurate. After purchasing the product, the tracking info was provided promptly and there was even a separate communication telling me what to expect from an unpackaging and assembly look ahead (including a link to a YouTube video)!

Baldy

Post-Delivery Feedback

Jun 01, 2024

I had good experience with powersports max

Duke

Site Experience Feedback

May 31, 2024

Great

Dman

Site Experience Feedback

May 30, 2024

the website took about 3 or 4 time to actually create a new account.

Spud 1

Post-Delivery Feedback

May 30, 2024

I have purchased multiple machines from powersportsmax over the years and some come with broken pieces or parts but they always take care of that, but this time I had a problem with the engine leaking from the crankcase, it just happened to be a bad engine, and unfortunately their customer service decided to just send me a gasket set, I guess they seem to think that I’m going to just rebuild a bad engine on a brand new machine, now I would have had no problem swapping out the engine, but I’m not going to rebuild an engine when they sent me a bad one, that is absolutely unacceptable

Joe

Site Experience Feedback

May 30, 2024

The whole process seemed easy and they have a great selection. Looking forward to receiving delivery.

User10514

Site Experience Feedback

May 30, 2024

Website is very user friendly. Gives you many options and makes the process easy as well.

delle

Site Experience Feedback

May 29, 2024

it was good.

Online Shopper

Post-Delivery Feedback

May 29, 2024

The package was damaged I hope the machine is ok.

Deathwish

Site Experience Feedback

May 16, 2024

PSM was very helpful in providing an updated MCO for a used bike I purchased that they sold originally. I knew they were a good company to do business with, so I ordered a bike for my wife from them.


Post-Delivery Feedback

May 29, 2024

Took a little over a week to arrive. There was some minor damage to some parts which I will need to have replaced, but I am overall very impressed with the quality and value of the bike. I am waiting to fully assemble and test the bike before contacting customer support in case I find any additional issues.

Hot Rodd Farms

Site Experience Feedback

May 28, 2024

Better quality mini-jeep for a better price.