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Powersportsmax Reviews - 1,030 Review - 9.1/10

Nov 27, 2024
PowersportsMax.com is an online source for quality motor sports vehicles. They carry ATVs, Dirt Bikes, Go Karts, Mopeds, Scooters, Pocket Bikes and Utility Vehicles at PowersportsMax.com. It ships motorsports vehicles right to your door. They have a service center and warehouses in South El Monte, California.

Powersportsmax Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.2 /10
Product Selection9.2 /10
Ease of Finding8.9 /10
Checkout Satisfaction8.7 /10
Product Met Expectations9.0 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%81%

Neutral

14%11%

Negative

8%8%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.7 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.0 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.0 out of 10

Variety of Shipping Options

Desired shipping options were available

7.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Powersportsmax

Showing 261 - 280 of 1,030

Diana

Site Experience Feedback

Jun 30, 2024

The website was user friendly.


Post-Delivery Feedback

Sep 02, 2024

My six year old son was ready to upgrade from an electric dirt bike that only runs for half an hour to a gas dirt bike. We can't afford a $1000+ Honda CRF50. We began researching other options and came across PowerSportsMax, where we ordered the X-Pro 49cc dirt bike. The bike arrived quickly, was easy to assemble, and runs nice. My now 7 year old son can sometimes start the pull start which is pretty good. The bike was suppose to come with free gloves, mask, Goggles, and the MSO (or whatever form) and did not. I ended up ordering an ATV for my daughter and mentioned the missing pieces hoping they would send them with the ATV but they didn't. We don't really care because he already has the gear. I plan to call them about the MSO paperwork though because a local place requires the vehicles to have an OHV sticker from the DMV. I would definitely order this bike again from this company.

Katherine

Site Experience Feedback

Sep 01, 2024

It was fairly easy to navigate. The pictures taking you to a separate page when you try to click on them is the only complaint I have.

Mel Rossi

Site Experience Feedback

Aug 31, 2024

Overall easy to use and navigate. Clear product descriptions and reasonable pricing. Will definitely purchase from Powersportsmax again.

Lou

Site Experience Feedback

Aug 31, 2024

It was great

Onmiknis

Site Experience Feedback

Aug 31, 2024

N/A

Moses Lake WA

Site Experience Feedback

Aug 31, 2024

Very good.

Jesse

Site Experience Feedback

Aug 31, 2024

The website was good, not the best on a mobile device though.

Online Shopper

Site Experience Feedback

Aug 12, 2024

had some trouble creating account,

Momofboth

Site Experience Feedback

Aug 30, 2024

Pleasant wish there was more clarity on the different types of transmissions

RG

Post-Delivery Feedback

Aug 30, 2024

honest company

ageless1

Site Experience Feedback

Aug 29, 2024

great

banks

Site Experience Feedback

Aug 29, 2024

happy with the price, seems affordable, hope the quality holds up

Bob2345

Site Experience Feedback

Aug 28, 2024

I really think you guys need to reconsider your set app on signing in to accounts in the amount of rejections it gives.

Pongi

Post-Delivery Feedback

Aug 28, 2024

I had a minor problem with my bike. I called there # And someone answered the phone. Wow. They had the replacement part out 2nd day delivery. Great company with great service and prices. A++

Online Shopper

Site Experience Feedback

Aug 12, 2024

Easy to do everything I needed

Tacoma TRD

Post-Delivery Feedback

Aug 27, 2024

Its ok. The carburetor already went out. Chain fell of first 2 minutes or rideing it. Its hard to shift into 2nd gear. And cant put it in neutral whiles its running.

Dad

Site Experience Feedback

Aug 16, 2024

Good site we will see what the bike looks like when I get it.


Post-Delivery Feedback

Aug 27, 2024

The bike I got had some damage and I sent pictures to the supplier and they did say they would resolve the issue. Now I will see if they follow through.

Lenae

Site Experience Feedback

Aug 09, 2024

Active Duty military I was trying to get a discount couldn't find the options


Post-Delivery Feedback

Aug 26, 2024

Give better military discounts and the items should have been cheaper since I purchased 3 at the same time

Soup-N-Sandwich

Site Experience Feedback

Aug 05, 2024

The company and their website was recommended by others that purchased from them. The customer support was said to be very good so I thought I would give them a try. The purchasing experience was very good as was the checkout process. The website was clear and defined when it comes to what to expect, including shipping costs, returns, etc. Very well spelled out. They also happen to have the best pricing on the product I just purchased which was an major plus but more importantly was the recommendations from others that they had a good experience buying from them.


Post-Delivery Feedback

Aug 26, 2024

I purchased a X-Pro Storm 150DLX (Zuumav 150). It was delivered one day early which was great. There was no damage to the shipping crate and the bike was in great shape. I greased all of the parts before assembly but noticed several missing parts and parts not assembled property at the factory. The front disc rotor was missing a bolt. The rear rim-lock was missing it's lock washer and nut. After changing the oil and riding it for a few days there was a handling issues. Four days later when I was going over the bike for maintenance I noticed a big gouge taken out of the each of the cast alum. fork legs. I found the front wheel spokes were much looser than the rear and this caused the hub and rim to become misaligned in a corner causing flex in the hub/wheel which flexed enough to cause damage on the for leg lowers. This damage is still present and I'm concerned because I believe I see a small crack forming on the lower of the left fork leg. The carburetor is one of those parts that I think should be replaced with just about any other carburetor model. I understand this is not PowerSportsMax's fault as they are not the manufacturer it's universally known that the stock carb is very limited in adaptability. I don't understand why the manufacturer would put so much effort into the rest of the quality items on the bike but include a carburetor that only offers idle adjustments only. The jets are inaccessible because the float bowl is fastened to the carb body with pended over screws with no heads. Even if you manage to remove the screws with no head, the jets on the carb are non-standard jets. It makes no sense to use a carb like this. There are plenty of inexpensive carbs on the market that use standard jets and are easy to gain access to the jets. Lastly, the suspension on the X-Pro Storm is not setup for a safe and pleasant ride. The rear spring rate is too stiff for my weight but that isn't really the big problem. The major issue is the front and rear suspension has no adjustment. This wouldn't matter however IF the rebound valving was setup correctly. But it's not. The rebound on the shock especially is far too slow. This causes control issues when hitting even the smallest bump. I understand the bike was designed to be inexpensive so I'm not asking for adjustable suspension however the way the rebound action is set on both the shock and fork is dangerous. The bike, after hitting a small bump deflects off it's line and has major control issues. I asked PowerSportsMax if they had an suggestions but they do not. So I removed the fork and replaced the factory oil with ATF oil and it improved the fork action (rebound and compression). However the shock doesn't appear that it's serviceable at all. If the factory is going to include suspension that isn't adjustable they really should be making sure that the fixed compression and rebound settings are acceptable for the majority of riders. This is NOT the case. The rear shock especially isn't safe with it's rebound action being so slow. I'll have to find a replacement shock.

Grandpa

Post-Delivery Feedback

Aug 25, 2024

I purchased these jeeps for the Grandkids. They have met our expectations. I will use Powersportsmax again. Fast shipper!