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Powersportsmax Reviews - 1,030 Review - 9.1/10

Nov 27, 2024
PowersportsMax.com is an online source for quality motor sports vehicles. They carry ATVs, Dirt Bikes, Go Karts, Mopeds, Scooters, Pocket Bikes and Utility Vehicles at PowersportsMax.com. It ships motorsports vehicles right to your door. They have a service center and warehouses in South El Monte, California.

Powersportsmax Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.2 /10
Product Selection9.2 /10
Ease of Finding8.9 /10
Checkout Satisfaction8.7 /10
Product Met Expectations9.0 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%81%

Neutral

14%11%

Negative

8%8%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.7 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.0 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.1 out of 10

Variety of Shipping Options

Desired shipping options were available

7.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Powersportsmax

Showing 101 - 120 of 1,030

Online Shopper

Site Experience Feedback

Nov 02, 2024

good deal

Josh

Site Experience Feedback

Oct 11, 2024

went smooth


Post-Delivery Feedback

Nov 02, 2024

great bike

Online Shopper

Site Experience Feedback

Nov 02, 2024

The only thing I think they need to do is add a compare button, to compare similar models

gyat2012

Site Experience Feedback

Nov 01, 2024

it was fine. have not got the bike to know anything outside of website.

Lightning

Site Experience Feedback

Nov 01, 2024

Website was not user friendly on my phone, but once I opened it on the PC was easy to negotiate and make purchase

jp

Site Experience Feedback

Oct 31, 2024

shipping is tp high

Rhino

Post-Delivery Feedback

Oct 31, 2024

Things went very well with ordering , shipping and receiving. Took about five hours to unpack and assemble, also do the oil change.

Danny C

Site Experience Feedback

Oct 31, 2024

Decent website overall. Information on website offers discounts to student, military and first responders however there is no way to apply to discount upon checkout. Possibly use the IDme log in to provide proof so customers can get the discount upon checkout instead of having to purchase and wait for the company to respond to apply the discount after providing proof. In addition, phone customer service is horrible. had to call 4 times until I finally spoke with an agent who was able to assist me in this matter. Other agents left me on hold and/or hung up on me.

Online Shopper

Post-Delivery Feedback

Oct 31, 2024

I told others and loved the product . Many others liked the product.

Online Shopper

Site Experience Feedback

Oct 17, 2024

very ok


Post-Delivery Feedback

Oct 30, 2024

I called. They hang up on me trying to get a problem resolved for two vehicles there spent almost 1800 my ATV I bought is missing the battery. No one will get involved. They’re giving me the runaround worst company I ever dealt with and I will put it out there on Facebook

Josh

Site Experience Feedback

Oct 30, 2024

It was very easy to purchase, a overall re-design of the website would bring more people.

GT

Post-Delivery Feedback

Oct 30, 2024

My son loves his new bike well made and will last for years

Online Shopper

Post-Delivery Feedback

Oct 29, 2024

trying to get title issue resolved.

jim

Site Experience Feedback

Oct 29, 2024

sad to see several items removed from cart due to lack of availability

enufruf

Site Experience Feedback

Oct 29, 2024

i think it seemed somewhat outdated but straight forward,.

Ozzie

Site Experience Feedback

Oct 29, 2024

well did not really have any interaction but the website was easy to use

Frank

Site Experience Feedback

Oct 29, 2024

Have bought from you before. Phone number on website is bogus. Kind of a confusing.

Online Shopper

Post-Delivery Feedback

Oct 29, 2024

Shipping was very fast. Ordered them on a Monday and got them on Wednesday. Only issue we had was that we werebtold over the phone the shipping company would contact us for delivery but that never happened. We saw on the shipping details on your website that they would not need to contact us but over the phone told they would for our convenience but they didn't. But good service overall.

Rob1

Site Experience Feedback

Oct 29, 2024

Very easy to navigate. Found old order to confirm I was getting the correct part.

jay

Site Experience Feedback

Oct 28, 2024

no issues very easy purchase.