Plow & Hearth Reviews - 8,163 Review - /10
2005
Platinum
Circle of
Excellence
5 years
Plow & Hearth Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Plow & Hearth
Showing 781 - 800 of 8,163
Betty Russell
Site Experience Feedback
May 19, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Betty Russell
Post-Delivery Feedback
May 30, 2024
My order was great. The Wreath was a little cheap looking. The flowers were loose & falling. I’ll use my glue gun to fix it. I do love the Wreath tho
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Diane
Site Experience Feedback
May 12, 2024
Love the video for this product really shows off the detail.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Diane
Post-Delivery Feedback
May 30, 2024
Some of the blades were slightly bent or irregular but it went together fine.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Kay
Site Experience Feedback
May 30, 2024
Ordering was smooth and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 30, 2024
easy to manage
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BVV
Site Experience Feedback
May 30, 2024
Love your products. Well made and study. My go to for anything garden.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pudgy
Site Experience Feedback
May 30, 2024
The prices are very expensive, I would buy more if they were cheaper.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
stamprain
Site Experience Feedback
May 30, 2024
Love these river rock stepping stones. They seem to last much longer than cheaper ones.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
willow's garden
Post-Delivery Feedback
May 30, 2024
The item was exactly as shown, so easy to find items on line and have it shipped to my home. Saves time. With the detailed description and size, I know it is right when I order.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Sunny
Site Experience Feedback
May 04, 2024
I was disappointed that the on-line site did not include the color of Sunbrella chair cushions and throw pillows that was in the catalog. Nor were there any interesting patterns available in pillows that coordinated with the seat cushions. The checkout experience was fine.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Sunny
Post-Delivery Feedback
May 30, 2024
We ordered 19 inch sunbrella cushions. You had previously had a lighter turquoise but we decided to get these as there wasn't a better choice. The cushions actually measured 20" so they have wrinkles when in the chair seat, but we decided it wasn't worth returning them. We were disappointed that they weren't as described in size.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 30, 2024
I have always had good quality materials from plow and hearth over the years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Roxy
Site Experience Feedback
May 30, 2024
Disappointed that they no longer carry the star solar balls
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Deb
Site Experience Feedback
May 30, 2024
The replacement cushions I purchased were just what I was looking for. Pleasing pattern. 5" thickness is great. Good price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Beth
Site Experience Feedback
May 30, 2024
Ordering was super easy and I can’t wait to see my fireplace screen in person! It’s exactly what I need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Susan
Site Experience Feedback
May 30, 2024
I love Plow & Hearth they have quality products and do have a reasonable sale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ruby Red
Site Experience Feedback
May 30, 2024
You have a great website! Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dispapointed
Site Experience Feedback
May 30, 2024
The product I wanted was backorderd. Earliest would be Aug (end of summer). I had to settle for a much lesser quality item.
- Overall Rating: 4
- Would Shop Here Again: 3
- Likelihood To Recommend: 4
- Full ratings for this review »
Andy
Site Experience Feedback
May 30, 2024
Good experience. easy to facilitate checking out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Katie
Site Experience Feedback
May 30, 2024
the email I used to access the site promised 30 % discount and free shipping. so, that was a disappointment. I ended up using the code on my catalogue instead which was Ok but not the best,.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
PapaRick
Site Experience Feedback
May 30, 2024
Frustrated that everything takes so long to get: Delivery fees made me seriously consider just buying local. Do love products though!
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
Linron
Site Experience Feedback
May 30, 2024
Excellent! I have 13 grandchildren and all have these rockers
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »