PearlsOnly Customer Reviews

Miked

Oct 31, 2026

Good

BL

Oct 24, 2026

I called the customer service line and was told the system went down during the call and could they call me back in 30 minutes. I never received a call back that day. I called back later and it just went to voicemail each time. When I contacted them with an email the company got back to me in a timely manner and then the issue was resolved.

Online Shopper

Oct 21, 2026

It’s good

Online Shopper

Oct 18, 2026

Ok

Tisha

Oct 18, 2026

Not bad

John

Oct 16, 2026

good except I couldn't use my points

Bl

Oct 16, 2026

It was fine

TexasRose

Oct 15, 2026

Excellent service, great quality, loved by all

Lavender Pearl

Oct 11, 2026

Selection was easy since I knew what I was looking to buy.

Josue Kauffman

Oct 4, 2026

It's was decent, the website looks a bit cheap, but it does the work. Customer services was great. For the amount I'm buying I wish I had a better discount

Pearlman

Sep 28, 2026

Good

BH

Sep 28, 2026

You could have more educational material for first time buyers - quality standards are difficult to understand

Emixn

Sep 25, 2026

Quality product, great packaging tremendous bonuses with the purchase. And it just seems like you guys really care about how you send your product out and how you sell it rare. Nowadays, thank you so much.

Online Shopper

Sep 22, 2026

Easy and convenient

Happy Life

Sep 19, 2026

I wasn’t able to use the discount, it wouldn’t allow me to process the transaction.

Pearl lady

Sep 18, 2026

I truly appreciate your transparency on necklace’s description. Just one suggestion if will be even better if you have pictures with models wearing the necklace so that the buyer could have better images how it looks like when she wears it.

Scarlett

Sep 13, 2026

Easy to work with. Looking forward to getting my bracelet

KK

Sep 10, 2026

I had a very positive experience shopping on PearlsOnly. The website was easy to navigate, the jewelry selection was beautiful, and I appreciated the different options for pearl color, size, bracelet length, and clasps. Checkout was simple and the promotions were a nice bonus. I would appreciate more detailed and standardized information explaining the different pearl quality grades, but overall the shopping experience was smooth and enjoyable.

Online Shopper

Sep 10, 2026

I wish your shopping filter allowed the customer to choose the quality of pearl (from A to AAAA)

Brittney

Sep 9, 2026

Their products are amazing and are as shown.

mlarraguib

Sep 8, 2026

I really liked the product the only thing that would make me think twice about ordering again is the processing/shipping time as it took longer than what I’m used to with other businesses.

EMIXN

Sep 8, 2026

GOOD EXPERIENCE BUT IT SHOULD INDICATE SOMEHOW ALL REQUIRED FIELDS

Online Shopper

Sep 8, 2026

First time

Kitkat

Sep 6, 2026

great pearls. forgot my pw and even though i put in the correct codes on your code popup to redo password, I could not redo my pw so I had to use another email. very annoying.

Mlarraguib

Aug 28, 2026

Pricing discounts and added gifts was definitely a great plus

Hardy

Aug 28, 2026

Good

Online Shopper

Aug 26, 2026

I used PearlsOnly to select my wedding jewelry. I was pleased with the options available as well as the multiple price ranges, it felt very inclusive. I picked out a nice necklace, bracelet and earring set. The gifts with purchase were a very happy bonus. My package was shipped out in a few days after my order. The tracking number never updated so after 2 weeks I was getting concerned there was a problem. I emailed customer service inquiring about when my items would arrive and if there was a problem. Not only did Donna thoroughly investigate and let me know my package was in fact on the way, they looked into other packages sent out the same day and let me know when those were arriving to their destinations to help give me a better idea of when mine would arrive since the tracking number wasn't updating. My items arrived a few days later just like Donna said they would. Everything was packaged and wrapped up nicely and with care. Not only was the jewelry impeccable quality, even the silk storage pouches are made well and look nice. I have not stopped raving about PearlsOnly. I've sent multiple pictures to friends of my new pieces of jewelry, bragged about the price and value and already started thinking about picking out my next purchase.

Bob

Aug 26, 2026

It was great

Pearl

Aug 26, 2026

Great

JAY

Aug 26, 2026

All was good

Ms.Zinah

Aug 22, 2026

I’m looking for a beautiful set of large black pearl screw-back earrings, a delicate black pearl bracelet, and a delicate black pearl necklace, all made with 14K solid gold.

Oleanna

Aug 22, 2026

First time buying from this site and I did like what I was looking for now ism waiting for the product to be ship to me and take a look at the product . I like it very much when I saw the pearls thank you

Brittney

Aug 18, 2026

It was easy.

Cricket

Aug 15, 2026

Back and forth action could be better. I had to repeatedly scroll from the top after going “back” instead of right to the item I had selected and returned from. LOVED the surprise of free gifts with my purchase. That was new and awesome.

Felipe

Aug 11, 2026

The pearls are gorgeous, The only dawnfall Was cause my akoyas Black pearls was on sale 1 month after my purchase

Online Shopper

Aug 5, 2026

I appreciated the complete sets of necklace, bracelets and earrings. It made shopping very easy.

Snake

Aug 3, 2026

Very good

Rom

Jul 28, 2026

Some glitches in checkout but it eventually let me click the pay button

Shon

Jul 11, 2026

The experience online was great so far. Can’t really comment until the product arrives

DennisB

Jul 9, 2026

This purchase was made when I only had a few days to get a 30th anniversary gift for my wife. It arrived in time for her and she was more than thrilled.

James

Jul 2, 2026

All good

Bizil

Jul 1, 2026

My wife loves the pearls I got her. Her face lit up with joy

FelipeX

Jun 30, 2026

I felt that could be pictures of The jewlry in a neck of a model for exemple.

Rina

Jun 30, 2026

All was very easy to navigate. Although I was unable to edit and change my Free Gifts as I couldn’t figure out how to get back to that page or remove a gift and choose another one.

White chocolate

Jun 25, 2026

It was fine until the last page I’m not gonna give you personal information and the fact u asked about how many kids I have is none of ur business

Gen

Jun 24, 2026

Really helpful and well organized!

DENNISB

Jun 17, 2026

This is the first time that I have ordered from you. I will be evaluating my experience once this transaction has completed.

RU.AN

Jun 14, 2026

good selection of pearls but checkout had glitch

MAKMAS, U.A.E

Jun 13, 2026

OVERALL SATISFIE

Online Shopper

Jun 9, 2026

All good