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Pawhealer Reviews - 65 Post-Delivery Reviews - 8.3/10

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Certified
Most Current Certification:
Jun 16, 2026
Pawhealer sells traditional Chinese herbs, nutritional supplements, and pet products. They do not engage in the practice of veterinary medicine, veterinary surgery, or veterinary dentistry in any of its branches.

Pawhealer Rating

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Post-Delivery Feedback - 65 Reviews

Overall Satisfaction:

8.3out of 10

Would Shop Here Again:

8.4out of 10

Likelihood To Recommend:

8.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

73%100%
Neutral rating icon

Neutral

9%0%
Negative rating icon

Negative

18%0%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.9 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 387 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

84%81%
Neutral rating icon

Neutral

10%12%
Negative rating icon

Negative

6%7%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.7 out of 10

Design of Site

Satisfaction with the look and design of the site

8.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9 out of 10

Recent Reviews for Pawhealer

Showing 1 - 50 of 452

  • Hooper

    Site Experience Feedback

    Jun 13, 2026

    Very good service. Like your products!!

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 13, 2026

    Interaction with this website was great

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Scarlet Begonias

    Site Experience Feedback

    Jun 10, 2026

    A vet tech recommended this retailer and so far I am happy with the shopping experience.

    • Overall Rating: 7
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Charlotte9909

    Site Experience Feedback

    Jun 10, 2026

    recommended by a hearler

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 9, 2026

    Website pricing deceptive. Products often difficult to find.

    • Overall Rating: 2
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • KIKI

    Site Experience Feedback

    Jun 8, 2026

    EASY to find out what to give my dog for his cough - hope it works

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • CMG

    Site Experience Feedback

    Jun 7, 2026

    Didn't see anything referring to a money back garentee.

    • Overall Rating: 4
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • GEO

    Site Experience Feedback

    Jun 6, 2026

    Ease to find what I needed at a reasonable price.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rikk

    Site Experience Feedback

    Jun 6, 2026

    Works great for our pup

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 4, 2026

    Love the products ! Have been reducing my lipomas for years

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Lisa

    Post-Delivery Feedback

    Jun 4, 2026

    GREAT customer service and I love the questionnaire to find a product.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Bec Z

    Site Experience Feedback

    Jun 4, 2026

    Amazing products and customer service. They got back to me the next day with a detailed overview of what I needed to buy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 4, 2026

    Experience with website is great.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Alison

    Post-Delivery Feedback

    Jun 2, 2026

    I’m very satisfied with the product and the customer service was also excellent.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Laa

    Site Experience Feedback

    Jun 2, 2026

    Positive because of various discounts

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • SeraFina

    Post-Delivery Feedback

    Jun 1, 2026

    My labradoodle has very cranky anal glands. It has taken some time but in combination with medical support from our vet(she highly approves of these herbs!), he is healing. This is such a relief as he is a healthy pup and it has brought up his energy level too.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Tilly

    Site Experience Feedback

    May 31, 2026

    Very great love chewy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Arabianmuscat

    Site Experience Feedback

    May 30, 2026

    I easily found the product I wanted as I have bought this product fro. Pawhealer before and it helped my older dog who has a collapsing trachea. It really calmed her coughs.

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sierra

    Site Experience Feedback

    May 29, 2026

    Easy to reorder and I ordered more this time so I got a better discount.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • pom lover

    Site Experience Feedback

    May 29, 2026

    Excellent products, easy to use and effective.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    May 26, 2026

    A bit long

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Niledance

    Site Experience Feedback

    May 26, 2026

    Very informative and great review on amazon

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kay

    Site Experience Feedback

    May 25, 2026

    Good Got what I want

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Jim

    Site Experience Feedback

    May 24, 2026

    Easy to manipulate

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dj

    Site Experience Feedback

    May 24, 2026

    It was easy

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Mutts

    Site Experience Feedback

    May 22, 2026

    Selecting my items and the response to my questions was great. The check out was frustrating. I do not know if there is a glitch in the site or people were ordering but it kept taking me back to the items page

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Rori

    Site Experience Feedback

    May 21, 2026

    Hope the product works!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • cubano

    Site Experience Feedback

    May 21, 2026

    This is my first time buying products here. It has been ok

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Chers

    Site Experience Feedback

    May 21, 2026

    Products could be more clearer what they are used for

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • SeraFina

    Site Experience Feedback

    May 20, 2026

    Not certain I am getting the free shipping as advertised on today’s offer and promo code isn’t sticking to order.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lisa

    Site Experience Feedback

    May 20, 2026

    I am extremely impressed and thankful.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • CrspyLar

    Site Experience Feedback

    May 20, 2026

    Pawhealer site is always easy to navigate and order items.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dixie

    Site Experience Feedback

    May 15, 2026

    Website was easy enough to search

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ali

    Site Experience Feedback

    May 15, 2026

    I wish there’s more details about the product so I can compare the symptoms to my dog.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • KGail

    Site Experience Feedback

    May 14, 2026

    Your site makes it easy to make a purchase. I have no issues with the site

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    May 14, 2026

    Very easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • LA

    Site Experience Feedback

    May 13, 2026

    easy to use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    May 12, 2026

    no problems

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Vhanz

    Site Experience Feedback

    May 9, 2026

    First time to use this company and because I use herbs for medications I am praying this product will help my son’s condition…

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 8, 2026

    I bought 5 bottles of phlegm heat syrup for one of my dogs who had trachea collapse. I received the order 2 days after he passed away. When I called to see if they could be returned the first time no one called me back & the second time the person was no help & rude.

    • Overall Rating: 2
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 2
    • On Time Delivery: 10
    • Customer Support: 1
    Full ratings for this review »
  • Ferd

    Site Experience Feedback

    May 7, 2026

    Too cluttered. simplify.

    • Overall Rating: 6
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Wally

    Site Experience Feedback

    May 6, 2026

    Meds work the best out of many types ordered

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Robintime

    Site Experience Feedback

    May 4, 2026

    My veterinarian has my dog on four of your products for his osteosarcoma. I ordered colonial silver in hopes of improving his condition.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Annalaura

    Post-Delivery Feedback

    May 3, 2026

    A good source for herbal products, but it would be helpful to have the ingredients and their purpose included.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Babs42

    Post-Delivery Feedback

    May 2, 2026

    Great products, decent delivery. Customer support is not responsive.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 6
    Full ratings for this review »
  • Mike

    Site Experience Feedback

    May 1, 2026

    Ordering process was confusing and the price advertised was not what I paid. In the online advertisement it showed $26 with discount code, then in the order it said the discount did not apply to what we ordered Trachea Soother Honey Syrup.

    • Overall Rating: 7
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    May 1, 2026

    Does site have a bug? Had to be a guest for 3rd time?

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Charlotte#1

    Site Experience Feedback

    Apr 30, 2026

    My experience with PawHealer spans 6 years when I adopted a Boston Terrier/Pug who we named Charlotte, and she was thought to be around 5-6 years old,. She was diagnosed with Severe Collapsed Trachea. Through the herbal formula Lung Qi Support Phlegm Heat, Charlotte lived an amazing active happy life for almost 6 years. Then sadly, the trachea collapsed. The vets marveled that she lived such a full life, for 6 years.. I firmly believe that these herbs did that for her, FULL STOP!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Apr 29, 2026

    It was fine a bit busy

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JoLol

    Post-Delivery Feedback

    Apr 29, 2026

    It was very easy. Ordered it online and came a few days later. It came earlier then expected. It’s a great product and my dog loves it.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
Pawhealer Reviews | Verified Customer Reviews at Bizrate Surveys