Skip to main content

Pawhealer Customer Reviews

Pawhealer holds a 9.5/10 overall rating and 61 verified post-delivery reviews on Bizrate.

Pawhealer logo
Certified
Most Current Certification:
Oct 22, 2026
Pawhealer sells traditional Chinese herbs, nutritional supplements, and pet products. They do not engage in the practice of veterinary medicine, veterinary surgery, or veterinary dentistry in any of its branches.

Pawhealer Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Trust & Authority

No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!

Learn more about reviews
Post-Delivery Feedback - 61 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.7out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

90%100%
Neutral rating icon

Neutral

10%0%
Negative rating icon

Negative

0%0%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 353 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

79%74%
Neutral rating icon

Neutral

18%16%
Negative rating icon

Negative

3%9%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.7 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

Recent Reviews for Pawhealer

Showing 1 - 50 of 414

  • MONI

    Site Experience Feedback

    Oct 21, 2026

    EASY TO NAVIGATE

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sheepadoodle Mom

    Site Experience Feedback

    Oct 20, 2026

    I would like to learn more about the ingredients in the supplements. I had to google them. I would like better assurance they are safe for my dog.

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Sharkmentality

    Site Experience Feedback

    Oct 20, 2026

    Okay, except shipping charges

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Syb

    Site Experience Feedback

    Oct 19, 2026

    I sent a message last night asking for assistance with finding the correct product for my dog. I had a response waiting for me this AM. I was extremely pleased and await the new product.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 18, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 16, 2026

    good information about products

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • 3 dogs

    Site Experience Feedback

    Oct 16, 2026

    lots of information and easy to order

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Jessica

    Site Experience Feedback

    Oct 15, 2026

    It was good although you advertised 30% off and free shipping and when I tried to apply that it didn't work on my order

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Meme

    Site Experience Feedback

    Oct 14, 2026

    It was great, easy to use, explained the products in detail.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Doug

    Site Experience Feedback

    Oct 14, 2026

    was good

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Zuzu62

    Site Experience Feedback

    Oct 13, 2026

    A small issue on the final item on my order. A discrepancy on the amount of bottles were in the combo pac appears to be two bottles: (1) Trachea Support (1) Trachea Elixir. My final check out info. Lists it as (1) bottle. I sent a message requesting a clarification on that. Haven't heard back yet but it's to soon since I sent it

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • ShelleyCZ

    Post-Delivery Feedback

    Oct 13, 2026

    My Lucy was diagnosed with a heart murmur 4 out of 6 level. The meds she was given for cough due to pulmonary issues with the heart had negative side effects. We chose a more natural holistic approach. We are very pleased with your products. We are on our 2nd order with great results. We will continue to support and recommend your products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • LBJ MOM

    Site Experience Feedback

    Oct 10, 2026

    Very GOOD but it always is GOOD!!!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 10, 2026

    Promos and layout of website seems a little hustle/y

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 9, 2026

    Mark was super helpful as I needed assistance with one of the products. Thank you!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ollie

    Post-Delivery Feedback

    Oct 9, 2026

    My dog Ollie has collapsing trachea. So I decided to order Paw Healer Trachea healing syrup. It has heled tremendously. We pour the syrup right over his food, he loves it , and licks the bowl clean.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • B

    Post-Delivery Feedback

    Oct 9, 2026

    My dog has been on herbs for Trachael cough for over a year now. Lately it has been getting worse and his symptoms were more phlegm oriented. So I went looking for a formula that addressed his issues more precisely. He was on paw healer for a day and his symptoms are drastically improved. I am so grateful.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • QueenBee

    Site Experience Feedback

    Oct 7, 2026

    Excellent experience. Quick response to questions. Excited to receive my first order for my little Sadie and giving relief for her cough.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 6, 2026

    No issues

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • ShelleyCZ

    Site Experience Feedback

    Oct 5, 2026

    I purchased the combo for my dog with a heart murmur. I wanted to get her off the prescription the Vet put her on as she was experiencing side effects (lethargic, loose stools). The combo pack including the honey for cough worked great. Buying again. Wish I could make it a monthly subscription but did not find that option on the website. We are retired and on fixed income, the combo is a bit pricey but it works for my girl.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Maria

    Post-Delivery Feedback

    Oct 5, 2026

    I can’t give a review at this time we’re only in 5 days in the product I will have to wait to see any changes

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • 1st time

    Site Experience Feedback

    Oct 1, 2026

    1st time purchase. No issues yet

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Beagle Mom01

    Site Experience Feedback

    Sep 27, 2026

    Many pop up ads are distracting. Up-saling is normal, but aggravating, especially with a first-time order. If it works, I'll buy more.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • MINNIE

    Site Experience Feedback

    Sep 26, 2026

    Pawhealer continues to be a great source of information and help with my pets. Have been using their products for the 14 years with two of my dogs.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dana B

    Site Experience Feedback

    Sep 26, 2026

    I really like the new feature where you can check symptoms and get the recommended product!! I have always really liked this company and this new feature is very helpful!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Gram2five

    Site Experience Feedback

    Sep 26, 2026

    Like being able to type in condition and get a recommendation to help

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Maria

    Site Experience Feedback

    Sep 26, 2026

    Everything was perfect and clear. Having a description of the supplements was very helpful. Reading testimony gave me lots of hopes. Thank you.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lj

    Post-Delivery Feedback

    Sep 26, 2026

    My dog has collapsing trachea and this has helped a lot

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Lucy’s mom

    Site Experience Feedback

    Sep 24, 2026

    Our 11 yr old dachshund was just diagnosed with a heart murmur level 4. She began coughing/hacking last night and we are looking for more natural products to help her. Reviews I read dealing with same issue were very promising.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ivy

    Site Experience Feedback

    Sep 24, 2026

    Good

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 22, 2026

    It was easy!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • LCGirl

    Site Experience Feedback

    Sep 22, 2026

    Very easy to use. They answered my question via email in just a few hors

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 21, 2026

    the web site is great. the prices on the other hand is a lot.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • SherryK

    Site Experience Feedback

    Sep 20, 2026

    I've been a customer for years. Good experience.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lisa

    Site Experience Feedback

    Sep 19, 2026

    Look at it helps my dog

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • SFK

    Site Experience Feedback

    Sep 19, 2026

    Easy to navigate

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Jo

    Post-Delivery Feedback

    Sep 18, 2026

    Did not notice any change in either one of my girls health while having them on it and it is almost gone.

    • Overall Rating: 8
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • Nyjoe1

    Post-Delivery Feedback

    Sep 18, 2026

    great ty

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 16, 2026

    Website is good, waiting to hear back about the return I made

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ashley

    Site Experience Feedback

    Sep 15, 2026

    Excited to see herbal medicine for my dogs trachea

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Cosmo

    Site Experience Feedback

    Sep 13, 2026

    I was not sure the cough medicine was working until 3 days after I ran out. It seem to have helped my dog with a collapsed trachea. Time to re order.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Molliesmom

    Site Experience Feedback

    Sep 9, 2026

    They answered a very specific question the same day. I purchased what they recommended.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tyke2

    Site Experience Feedback

    Sep 7, 2026

    None

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rudy's Dad

    Site Experience Feedback

    Sep 6, 2026

    User friendly

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Griz's Mom

    Site Experience Feedback

    Aug 31, 2026

    My experience has always been great. I have purchased products to help my 15 year old Pomeranian with his collapsed trachea and they have help him a lot

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Liz

    Site Experience Feedback

    Aug 31, 2026

    Easy transaction.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Oliver

    Post-Delivery Feedback

    Aug 30, 2026

    The product works great! The first bottle was a complete turn around for my pup. (15yrs old). Collapsing trachea. His coughing went from all the time, all day long. To maybe 2 times a day. I know this is just a bandaid for what's going to take him away. BUT he likes his medicine!! He doesn't fight with me. And I have unintentionally tasted it myself. It's good. Bottle number 2 now. He's happy, the coughing is good. Thank you for your product.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • me

    Site Experience Feedback

    Aug 29, 2026

    a little rough navigation and pay but got it done

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jak

    Site Experience Feedback

    Aug 27, 2026

    It was a tiny bit difficult to find where to sign in to my account. Once I found that, the site was ready to use. Love the products, the information, and the bundles

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Gib

    Site Experience Feedback

    Aug 26, 2026

    Good I’m hoping it works well

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
Pawhealer Customer Reviews | Verified Customer Reviews at Bizrate Surveys