Overton's Customer Reviews
Overton's holds a 8.8/10 overall rating and 2,240 verified post-delivery reviews on Bizrate.
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 78% | 77% |
 Neutral | 10% | 10% |
 Negative | 12% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.2 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 79% | 80% |
Neutral | 17% | 16% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 12,994
Online Shopper
Post-Delivery FeedbackOct 26, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
sdafjie233
Site Experience FeedbackOct 26, 2026
There are not enough useful pictures to ensure this is the item I need. I'm going to have to chance it and risk having to return it if it doesn't work out.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Shawn
Site Experience FeedbackOct 26, 2026
Ok
- Overall Rating: 5
- Would Shop Here Again: 4
- Likelihood To Recommend: 3
Leroy
Post-Delivery FeedbackOct 26, 2026
I thought I knew what I was getting, but when it showed up and I did my inspection it was not what I thought I was suppose to be getting!
- Overall Rating: 2
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
crappie62
Site Experience FeedbackOct 26, 2026
Nice pictures and descriptions. Plus had a discount code which help offset shipping charges
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gbmoe
Post-Delivery FeedbackOct 26, 2026
I ordered 3 items. I got confirmation of shipment on 2. The items arrived in a timely manner but the confirmation of delivery showed all 3 items were delivered instead of only 3. I called to report the one missing item and talked to a robot who said someone would contact me about the issue. After waiting all day with no response I called again and the robot recognized me and said it escalate my inquiry. Two days later I got confirmation of shipment on the third item and it arrived the next day today. The issue is if your robot says a human will contact you to resolve your issue it should happen. As of today no one robot or human has contacted me about this. Only a message 3 days later that my item shipped. In the interim I sat here wandering what is going on and why. Unacceptable customer or should I say non customer support
- Overall Rating: 5
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: 1
Jim
Post-Delivery FeedbackOct 26, 2026
I frequently order from Overtons and they always deliver exactly what I wanted in a timely manner! Always consistent and I'm always happy to do buisness with them!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackOct 26, 2026
PayPal wasn't working
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 26, 2026
Was super easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 26, 2026
Betty simple to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 26, 2026
Goggled the type of product I was looking for, needed to research all responses concerning “size to Fit” Overtons had the size that fit. I have added a comment on the Aquasport boat blog to let others know you have this size .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
BC
Site Experience FeedbackOct 26, 2026
Website and check-out was very easy
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Bill
Site Experience FeedbackOct 26, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Spencer
Post-Delivery FeedbackOct 26, 2026
Great pricing, great product, standard shipping times, but if your order is sent in multiple shipments/packages you will only receive one tracking number unless you contact them. Even looking on my profile under orders I have only been able to find one tracking number and I have made several orders with multiple shipments
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Benjie
Site Experience FeedbackOct 26, 2026
Chris in the call enter was very helpful, could not have ordered correctly without his help.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Susan
Post-Delivery FeedbackOct 26, 2026
Easy to navigate the website and lots of options for items on sale and clearance
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
HONDO
Site Experience FeedbackOct 26, 2026
Found what I was looking for at a good price with easy. Checkout.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
CBO
Site Experience FeedbackOct 25, 2026
easy to search and locate what i needed. also site clearly called out extra shipping cost for dock box
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackOct 25, 2026
Site slow
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Paddy-yak
Post-Delivery FeedbackOct 25, 2026
I was looking for a couple good life jackets for myself and my husband for watersports. Found a great deal on high quality vests. When they arrived I was impressed with the fit, the comfort, and the styles. Will definitely shop Overton's again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackOct 25, 2026
Overton has a variety of items needed boats
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zia
Site Experience FeedbackOct 25, 2026
The survey section needs better response.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Water fun
Site Experience FeedbackOct 25, 2026
Very simple & easy use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marina Man
Site Experience FeedbackOct 25, 2026
Great prices on good products. Easy to use website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sam
Site Experience FeedbackOct 24, 2026
It was good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Love
Site Experience FeedbackOct 24, 2026
It is good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
chief
Site Experience FeedbackOct 24, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chunky
Post-Delivery FeedbackOct 24, 2026
Great place to deal with. Fast shipping and product as described.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
RR
Post-Delivery FeedbackOct 24, 2026
I just explained my issue on the page before this one.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 6
Mike
Site Experience FeedbackOct 24, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Poagy
Site Experience FeedbackOct 23, 2026
My experience with Overton’s is quality products at a decent price. Easy to use website. Be nice tho if I enter my email and my other info would auto fill
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
JV
Site Experience FeedbackOct 23, 2026
good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
GMDpontoonboat
Site Experience FeedbackOct 23, 2026
Clean simple layout. The photo of the seat (at checkout) did not match the description/selection.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gino
Site Experience FeedbackOct 23, 2026
Great prices and easy to use/navigate site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sargent Roper
Site Experience FeedbackOct 23, 2026
was sent a fall 15 % off coupon then it would not work when i went to use it, only got to use 10% one time one for allowing email spam.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Great
Site Experience FeedbackOct 23, 2026
Every time I buy something from Overton‘s, I’ve had nothing but great experience and always quick delivery times
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 23, 2026
Good buying experience and 10% off
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Texas fisher of men
Site Experience FeedbackOct 23, 2026
Nice product at a fair price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 23, 2026
Very satisfied with Overtons.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackOct 23, 2026
Quick and easy ordering, good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cabin boat
Post-Delivery FeedbackOct 23, 2026
Bought a pontoon seat that claimed it it included the base. It did not. I've used them since 89 no more I'm done.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Doc
Site Experience FeedbackOct 23, 2026
I had a good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rowdy
Site Experience FeedbackOct 22, 2026
good products plenty of choices , im happy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LK
Site Experience FeedbackOct 22, 2026
Seamless interaction but not all colors in stock.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackOct 22, 2026
i like how recommended items are shown
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wolfpackfan
Site Experience FeedbackOct 22, 2026
You had what i was looking for at a good price. I didn't like how hard it was to find the discounts, and I had to cancel the text permission because I was not able to combine it with another.
- Overall Rating: 8
- Would Shop Here Again: 4
- Likelihood To Recommend: 8
R.V, Michigan
Site Experience FeedbackOct 22, 2026
Website works well, search bar really narrows down the search time, discount code applies easily. Have used them over the years, and they have been great to work with, and prices have been good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackOct 22, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Curious shopper
Site Experience FeedbackOct 22, 2026
Prices are kind of high compared to other online retailers, and not a lot of photos on some of your products for someone who can only shop online. But testing this shopping experience out to see if we shop here again
- Overall Rating: 10
- Would Shop Here Again: 4
- Likelihood To Recommend: 6
TKPONTOON
Site Experience FeedbackOct 21, 2026
good
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8