Overton's Customer Reviews
Overton's holds a 8.8/10 overall rating and 2,229 verified post-delivery reviews on Bizrate.
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 76% | 79% |
 Neutral | 11% | 9% |
 Negative | 12% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 79% | 80% |
Neutral | 17% | 16% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 13,002
Aj
Site Experience FeedbackOct 14, 2026
Easy
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jrylmon
Site Experience FeedbackOct 14, 2026
Very easy and fast, got 10% off also
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deltarat
Site Experience FeedbackOct 14, 2026
Easy to locate product. Easy checkout.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
skeeter
Site Experience FeedbackOct 14, 2026
Great selection on products and great prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 14, 2026
Order received promptly and packaged well. Thank yo!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
B
Site Experience FeedbackOct 14, 2026
Checkout experience was awful. Kept logging out and would not take my cc. I gave it one last try today!
- Overall Rating: 1
- Would Shop Here Again: 5
- Likelihood To Recommend: 1
NJ
Site Experience FeedbackOct 14, 2026
I know the piece was on sale, but I received a coupon for 10% on my first purchase and it did not apply, why offer it if it doesn't apply to everything
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Monte carlo
Site Experience FeedbackOct 14, 2026
Easy to use and order. My go to for boat supplies.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Wade
Post-Delivery FeedbackOct 14, 2026
Never received items
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 14, 2026
Product misrepresented on size fitting my mooring 3tc mooring bouy. 3" mooring collar doesn't fit. It's useless!
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 2
Dan
Site Experience FeedbackOct 14, 2026
overall good, easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rick
Site Experience FeedbackOct 14, 2026
EASY TO FOLLOW
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BJP
Site Experience FeedbackOct 14, 2026
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mike mike
Site Experience FeedbackOct 14, 2026
not sure
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
flinsw
Site Experience FeedbackOct 14, 2026
Called costumer service about item being purchased very helpful I will purchase from you again because of the great costumer service Amazon has none.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
quality
Site Experience FeedbackOct 14, 2026
Overtons price was more competitive than the competition
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ray
Site Experience FeedbackOct 13, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 13, 2026
My granddaughter and family just purchased a boat so they needed lifejackets for their kids. She put on to these and they were on sale/they are Christmas gifts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
crites
Site Experience FeedbackOct 13, 2026
found what i was looking for quickly
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 13, 2026
It was good.. Found what we needed and order placed ..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 13, 2026
Easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
NYJ
Site Experience FeedbackOct 13, 2026
Website very easy to purchase products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cookiemonztr
Site Experience FeedbackOct 13, 2026
Easy factory replacement part at a great price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Riverwave
Site Experience FeedbackOct 13, 2026
well i was disappointed promo code did not apply to my item
- Overall Rating: 5
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
Soki captain
Site Experience FeedbackOct 13, 2026
The experience was wonderful and easy to negotiate the web site.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Jeff
Site Experience FeedbackOct 13, 2026
Easy to find
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TMT
Site Experience FeedbackOct 13, 2026
The credit card payment process can get hung up, revert or show errors that are not there
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Stephane
Site Experience FeedbackOct 12, 2026
Buying new camper and installing 30 lb tanks so i needed larger size
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Loyd
Site Experience FeedbackOct 12, 2026
Should have the option in payment tab to allow paying partially with a gift card that is not an Overton's gift card. For instance a hundred dollar Visa gift card.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Winnie
Site Experience FeedbackOct 12, 2026
Easy to find what I needed and placed order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 12, 2026
Ordered a component of a camper trailer tongue (anti sway brackets). I ordered an 8” and what I got was a 10” set. I didn’t have time to exchange so found a way to cobble what I needed together.
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Joe
Site Experience FeedbackOct 12, 2026
Had some trouble with the add for credit card but found how to remove it. Did not see what the shipping charges were.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bananaman
Site Experience FeedbackOct 12, 2026
Fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 12, 2026
na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackOct 12, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jimk
Site Experience FeedbackOct 12, 2026
All good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dennis
Site Experience FeedbackOct 12, 2026
Found what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Roscoe
Site Experience FeedbackOct 12, 2026
Products are easy to find on website. Love it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jmikeiver
Post-Delivery FeedbackOct 12, 2026
I received the marine radio, but the remote was not included. I contacted customer service and they said they would get back with me. I have never heard a word back from Overton's and I'm still waiting for my remote to the unit I purchased.
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 1
P C
Site Experience FeedbackOct 12, 2026
Excellent descriptions with useful information
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Miami boater
Site Experience FeedbackOct 12, 2026
1st time buyer , the price at overton’s was over $100 better than Amazon so I did not hesitate to buy. Had the difference been $50 I would have bought at Amazon due to familiarity. I also appreciate the free shipping you offer . The purchase transaction was smooth and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Storm
Post-Delivery FeedbackOct 12, 2026
Overtons has what I need at a fair price with good product availability.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Sal
Site Experience FeedbackOct 11, 2026
Good
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Dathe
Post-Delivery FeedbackOct 11, 2026
Customer service was very helpful via email. Recommended exactly what I should do woth my pontoon and offered options. I wish you would get rid of the term "non-binary" from your survey.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Sailor steve
Site Experience FeedbackOct 11, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skeeter
Site Experience FeedbackOct 11, 2026
The experience was good overall.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Kuhndog
Site Experience FeedbackOct 11, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rod
Post-Delivery FeedbackOct 11, 2026
I’m happy with my Overtons purchase and will so again. Chat GTP directed me to Overtons for this purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
Jailman
Site Experience FeedbackOct 11, 2026
So far so good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Crappie 1
Site Experience FeedbackOct 11, 2026
Very good easy to navigate have all a boater needs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10