Overton's Customer Reviews
Overton's holds a 8.7/10 overall rating based on 2,144 verified post-delivery reviews on Bizrate.
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 74% |
 Neutral | 10% | 11% |
 Negative | 13% | 15% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
7.1 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 78% |
Neutral | 18% | 17% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 13,302
Online Shopper
Site Experience FeedbackJul 17, 2026
Great price. For a quality product
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Keebler
Site Experience FeedbackJul 17, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ItzMrCarter
Site Experience FeedbackJul 17, 2026
Good so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Banana Guy
Site Experience FeedbackJul 17, 2026
I liked the price of the product
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Mark A
Site Experience FeedbackJul 17, 2026
Great experience
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Joey
Site Experience FeedbackJul 17, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sonny
Post-Delivery FeedbackJul 17, 2026
Great price, easy to order
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 3
- Customer Support: 9
Anonymous
Site Experience FeedbackJul 17, 2026
I applied for the additional $10.00 off. I signed up for your marketing info and received a code that says it can be applied to my order. Unfortunately, after inserting the promo code that was provided it was not accepted and stated I did not meet the dollar amount necessary to have the additional discount applied. I will subsequently be immediately unsubscribing to all your marketing texts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
.
Site Experience FeedbackJul 17, 2026
.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
DDawg
Site Experience FeedbackJul 17, 2026
It’s all good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kristin
Site Experience FeedbackJul 17, 2026
Overall easy transaction. Checkout did fail Apple Pay several times for unknown reason. Used same card connected to Apple Pay with no issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big Steve
Site Experience FeedbackJul 17, 2026
Could not be happier! I have looked all over for the rod holders and Overtons had them! Always shopping here first.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Barn dog
Site Experience FeedbackJul 17, 2026
Everything was good no problem
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lake James B
Site Experience FeedbackJul 17, 2026
All and all everything was a good easy flow. Well done.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Loumo
Post-Delivery FeedbackJul 17, 2026
All went perfectly. No issues and product was totally as expected
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Jafb
Site Experience FeedbackJul 17, 2026
Great expirience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Robe
Site Experience FeedbackJul 17, 2026
Super easy navigation and check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bob
Site Experience FeedbackJul 17, 2026
10% Discount promotion offer is not clear
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 17, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Steve
Site Experience FeedbackJul 17, 2026
Easy
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
CCC
Post-Delivery FeedbackJul 17, 2026
I was disappointed that the bowl did not have measurements printed inside. The similar item was sold at Home Goods at a better price.
- Overall Rating: 7
- Would Shop Here Again: 4
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
Reggie
Site Experience FeedbackJul 17, 2026
Te website is very easy to navigate. I placed an order in a matter of seconds. I got my item on sale, so I’m very happy!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wally Bassman
Site Experience FeedbackJul 17, 2026
I would have liked more photos of the product. For the seats, I would have liked to see the measured dimensions of the seat in it's closed position.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 17, 2026
Good website but very misleading with shipping options
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Tayter
Site Experience FeedbackJul 17, 2026
Would like google pay or such. Clunky website for checkout
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
John
Site Experience FeedbackJul 17, 2026
Did not know about overton’s but now I do
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 17, 2026
It’s ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Leo
Site Experience FeedbackJul 17, 2026
ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ray
Site Experience FeedbackJul 17, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dustin D
Site Experience FeedbackJul 17, 2026
I was amazed to find the seats and chairs I have been searching everywhere for.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kelly
Site Experience FeedbackJul 17, 2026
Good so far
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dago
Site Experience FeedbackJul 17, 2026
Good product display and easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
James
Site Experience FeedbackJul 17, 2026
No problems what so ever
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nan
Site Experience FeedbackJul 17, 2026
Site was very easy to use
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
DaveH
Post-Delivery FeedbackJul 17, 2026
Overton's we site had good selection, but I need some extra info, ehich customer support gave me, and the item arrived on time and worked perfectly.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 10
boatguy
Site Experience FeedbackJul 17, 2026
Very competitive prices, good selection.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
savingpuzzle
Site Experience FeedbackJul 17, 2026
all positive, this is my first order i could not get the 10% off to come up again after the initial time on website as a new customer:0(
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 17, 2026
I would recommend Overtons
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
Steve B
Post-Delivery FeedbackJul 17, 2026
You always seem to have what I am looking for at reasonable prices, not like West Marine I use you whenever I can
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Eric O.
Site Experience FeedbackJul 17, 2026
Easy to search website and fair pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cobalt Kong
Site Experience FeedbackJul 17, 2026
Love all
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skipper
Site Experience FeedbackJul 17, 2026
I am a lifetime Good Sam Member, I don't believe i received any reward points
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJul 17, 2026
great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pete Fisher
Site Experience FeedbackJul 17, 2026
Simple and easy and found what I was looking for. I especially liked the amount saved due to a price reduction in the product.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Capt. PT
Site Experience FeedbackJul 17, 2026
The search bar was great. I had a complicated search. But a few key words and the appropriate name populated. Took the guessing game out and went direct to what I needed.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
MAMMY
Site Experience FeedbackJul 17, 2026
Found what I needed but unhappy with the shipping cost and time to receive item. Could shop other places no shipping???
- Overall Rating: 2
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackJul 17, 2026
Overall experience was very positive.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Boatman
Site Experience FeedbackJul 17, 2026
Website was good, ordering easy and had all the products I wanted
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
The_Monte
Post-Delivery FeedbackJul 17, 2026
Dude! The new Bimini I got from Overton’s is wayyyyy nicer than expected! The quality is top notch, and it showed up when they said it would. 10 outta 10 will definitely be going back to Overton’s next time indeed anything for the ol Pontoon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Skippy
Site Experience FeedbackJul 16, 2026
Everything was smooth sailing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10