Overton's Customer Reviews
Overton's holds a 8.8/10 overall rating and 2,233 verified post-delivery reviews on Bizrate.
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 78% | 79% |
 Neutral | 10% | 8% |
 Negative | 12% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
7.9 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 79% | 80% |
Neutral | 17% | 17% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 13,005
Rowdy
Site Experience FeedbackOct 22, 2026
good products plenty of choices , im happy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LK
Site Experience FeedbackOct 22, 2026
Seamless interaction but not all colors in stock.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackOct 22, 2026
i like how recommended items are shown
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wolfpackfan
Site Experience FeedbackOct 22, 2026
You had what i was looking for at a good price. I didn't like how hard it was to find the discounts, and I had to cancel the text permission because I was not able to combine it with another.
- Overall Rating: 8
- Would Shop Here Again: 4
- Likelihood To Recommend: 8
R.V, Michigan
Site Experience FeedbackOct 22, 2026
Website works well, search bar really narrows down the search time, discount code applies easily. Have used them over the years, and they have been great to work with, and prices have been good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackOct 22, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Curious shopper
Site Experience FeedbackOct 22, 2026
Prices are kind of high compared to other online retailers, and not a lot of photos on some of your products for someone who can only shop online. But testing this shopping experience out to see if we shop here again
- Overall Rating: 10
- Would Shop Here Again: 4
- Likelihood To Recommend: 6
TKPONTOON
Site Experience FeedbackOct 21, 2026
good
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
DannyB
Post-Delivery FeedbackOct 21, 2026
You sent wrong item. you have no humans working customer service
- Overall Rating: N/A
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 1
Coby 272
Site Experience FeedbackOct 21, 2026
Very easy to place order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 21, 2026
nothing to add
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Dickie
Post-Delivery FeedbackOct 21, 2026
Ordered the Buggzuca online. The process was smooth from start to finish. Will use Overton's again and again. I recommend Overton's highly!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackOct 21, 2026
I WAS LED TO BELIEVE THAT I QUALIFIED FOR A 10% DISCOUNT AND AN ADDITIONAL 15% DISCOUNT (FALL15). BUT WHEN I ENTERED THE CODES I WAS TOLD MY ITEM DID NOT QUALIFY. I CALLED YOUR CUSTOMER SERVICE NUMBER AND YOUR REP COULD NOT TELL ME WHY.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Wadesail
Post-Delivery FeedbackOct 21, 2026
Purchase experience was very good and delivery was quicker than expected. Zero complaints! Product quality was excellent as well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jay
Post-Delivery FeedbackOct 21, 2026
Products were good quality at a fair price. Everything arrived quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
MP
Post-Delivery FeedbackOct 21, 2026
Quality products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Frank
Site Experience FeedbackOct 21, 2026
Very Good as always, been using Overton's for years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BO
Site Experience FeedbackOct 20, 2026
bought a Gladiator water toy pretty easy to do.
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Stu
Site Experience FeedbackOct 20, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Russell
Site Experience FeedbackOct 20, 2026
Search was inadequate without exact wording and suggested " other items you may like" were were not the same size category as what I ordered. Pictures lacking dimensional sizes and toon trailering strut was not shown on a boat with bimini in trailer mode. Pretty good selection but a couple of things I'll have to get somewhere else.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackOct 20, 2026
Easy to find what looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ken NTX
Site Experience FeedbackOct 20, 2026
I thought i was getting an extra 10% off until the promo code was denied and i read the details.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackOct 20, 2026
Product delivery was much quicker than expected.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
tim
Post-Delivery FeedbackOct 20, 2026
I just scanned the clearance items. Descriptions were good and appeared accurate.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- On Time Delivery: 7
- Customer Support: 6
FarmerDan
Site Experience FeedbackOct 20, 2026
I’m 76 and found your site to be easy for me to navigate and find what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hooper16
Site Experience FeedbackOct 19, 2026
Overall a good experience. Easy straight forward website and reasonable discounts.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DANO
Site Experience FeedbackOct 19, 2026
USER FRIENDLY
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steve
Site Experience FeedbackOct 19, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fisherman
Site Experience FeedbackOct 19, 2026
Great product and great prices, I like overtons for all my boating needs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cpt Ed
Site Experience FeedbackOct 19, 2026
3rd time buying boat seats off this web site. Great product at a great price from a trusted web site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jacob
Site Experience FeedbackOct 19, 2026
Good deal on shrink wrap
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fireman
Site Experience FeedbackOct 19, 2026
It was a great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 19, 2026
Located a hard to find part
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Geno
Site Experience FeedbackOct 19, 2026
Good 👍
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackOct 19, 2026
Great experience shopping with Overton's
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 19, 2026
Was hopefully waiting to see this product on sale
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sonny
Site Experience FeedbackOct 19, 2026
Very good website. Easy to find desired item. Item was on sale.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Harry
Post-Delivery FeedbackOct 19, 2026
Great and timely service. Packages arrived early.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Tim
Site Experience FeedbackOct 19, 2026
Good Site, Good Product Selection and Prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RJ
Site Experience FeedbackOct 19, 2026
The items were easy to locate and the checkout was fast & easy. It was easy to apply my discount code as well. Easy peasy...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Squishy
Post-Delivery FeedbackOct 19, 2026
Product was never shipped from outside vendor tracking information was sent but was not operational. no contact from Overtons about delay. No information from customer service about timing. Told a refund upon cancelation was probable but not guaranteed. Part was very time critical. will not probably buy again if reliability is a concern.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: N/A
Grandpa Scott
Site Experience FeedbackOct 19, 2026
Called Customer Service today and received Excellent Help with my questions
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
kee's mom
Site Experience FeedbackOct 19, 2026
I could not key in for a sample of the carpet I am inclined to buy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jerry
Site Experience FeedbackOct 19, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Loki
Site Experience FeedbackOct 19, 2026
It was excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KMack
Site Experience FeedbackOct 19, 2026
All good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
D.T
Site Experience FeedbackOct 19, 2026
Good products, good price!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
pontoon newbie
Site Experience FeedbackOct 19, 2026
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Finesurvey
Site Experience FeedbackOct 19, 2026
All fine
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Greg G
Post-Delivery FeedbackOct 19, 2026
The carpet is the color I needed and will be installed soon.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9