Overton's Customer Reviews
Overton's holds a 8.6/10 overall rating and 2,232 verified post-delivery reviews on Bizrate.
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 75% | 76% |
 Neutral | 11% | 11% |
 Negative | 13% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
7.3 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 79% |
Neutral | 17% | 17% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 13,061
Online Shopper
Post-Delivery FeedbackSep 19, 2026
Never received any information on shipment being sent to me with tracking info. This was importsnt so I could track when it would arrive. It just showed up
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Bill
Post-Delivery FeedbackSep 19, 2026
Good products and good prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Cletus
Site Experience FeedbackSep 19, 2026
I have ordered a lot of stuff from overtons in the last 20 years or so. Always a great experience. Always have what I’m looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mark
Site Experience FeedbackSep 19, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JC
Site Experience FeedbackSep 19, 2026
I have something similar on the boat right now. I need seats to be replaced.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
hamilton
Site Experience FeedbackSep 19, 2026
Easy to find boat bumper and lines, also mooring lines
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Nolimit
Site Experience FeedbackSep 19, 2026
Product was just what we needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sue
Site Experience FeedbackSep 19, 2026
I had trouble finding sizes for bindings on the skis as my feet are size 6.5 to 7 womens which is 4.5 to 5 mens.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 19, 2026
I wasn't able to use my 10% discount for signing up because item wasn't eligible.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Joey
Site Experience FeedbackSep 19, 2026
Great site and will shop again!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Louie
Site Experience FeedbackSep 19, 2026
Ease of use very efficient browsing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Goody
Site Experience FeedbackSep 19, 2026
Excellent selections/items, pricing and shipping options ✨
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
No
Post-Delivery FeedbackSep 19, 2026
NA
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
Fish guy
Site Experience FeedbackSep 19, 2026
Easy to find items, good pricing
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Joe
Site Experience FeedbackSep 19, 2026
I'm completely satisfied with Overton's! Competitive pricing and excellent service!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jase
Site Experience FeedbackSep 19, 2026
The survey is terrible
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackSep 19, 2026
The product arrived damaged. It was either boxes damaged or mishandled during shipping. There is no easy way to address the problem. It is very heavy and bulky.
- Overall Rating: 4
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 3
ERod
Site Experience FeedbackSep 18, 2026
great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Larry
Post-Delivery FeedbackSep 18, 2026
Great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Mommomstan
Site Experience FeedbackSep 18, 2026
Good and user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nick
Site Experience FeedbackSep 18, 2026
Ok
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Tarz
Site Experience FeedbackSep 18, 2026
Easy to do business
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
EarlT
Site Experience FeedbackSep 18, 2026
Been searching for. FUEL TANK FOR DAYS BY CERTAIN DIMENTIONS. Overtons had smaller capacity, but needed dimensions. Ordered it to be delivered to local business.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
T
Site Experience FeedbackSep 18, 2026
easy to use.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
captbass
Site Experience FeedbackSep 18, 2026
Found what I was looking for.at good price
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
rlchrisman72
Post-Delivery FeedbackSep 18, 2026
for the price of the ladder i ordered it could have included mounting hardware
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
Dalton
Site Experience FeedbackSep 18, 2026
Very good experience easy to see all payment and charges
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 18, 2026
Easy to shop. Good value
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 18, 2026
Instal video helpful
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Jason
Site Experience FeedbackSep 18, 2026
Generally happy with Overton's, BUT this time was a little different. Was attempting to buy the same Sunbrella custom boat cover that I bought 10 years ago from Overton's. Long time ago, I get it, but the quality lasted!. I have the original tag. Part #'s have apparently changed since then, but after all it was 10 years ago. So I went thru the custom boat cover selection tool (Make/Model/Year) on the website and it presented a Sunbrella custom cover selection that absolutely would NOT have fit. (A Malibu Sunsetter will NOT fit a Wakesetter or Sunscape). Good thing I caught that because custom fit orders are non-refundable. I called in and the agent advised the one I wanted was not available in Sunbrella. Which is a little weird, cause Malibu Wakesetters and Sunscapes are pretty common. He was not sure why the website presented an option that would not fit. I will note however the customer service agent was very courteous and professional. The lesser quality option presented online was actually the correct fitment, so instead of the Sunbrella I bought the cheaper one. Sure, I saved a few bucks, but not what I wanted. Your website cover selection tool has an issue with SKU selection. And btw, enough with the Good Sam offer popups during checkout process. If I wanted to go to Good Sam's, I would be on their website.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Matt
Site Experience FeedbackSep 18, 2026
Overall the website is easy to navigate. Pricing is fair based on comparing to other sites. This is my first purchase of boating supplies for our first boat and will see how they hold up.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
JRG
Site Experience FeedbackSep 18, 2026
We have purchased items from Overton over the past 16 years. We have always been happy with our purcases and the quality of the items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Randy
Site Experience FeedbackSep 18, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Missing Link
Post-Delivery FeedbackSep 18, 2026
I am trying to return an orange saddle float I orered on an earlier order but it doesn't show up in my items to return
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Ann
Site Experience FeedbackSep 18, 2026
Simple easy navigating website and purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alper
Post-Delivery FeedbackSep 18, 2026
Wide range of marine associated products good pricing and very fast shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Sonny
Site Experience FeedbackSep 18, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 18, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
None
Site Experience FeedbackSep 18, 2026
Nonr
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Thornytoes
Site Experience FeedbackSep 18, 2026
tried to reset passsword twice, never got an email. Cannot login to account as a result
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Broke the Mold
Site Experience FeedbackSep 18, 2026
Good price on the ladder and good selection. I definitely needed a 4 rung ladder. Was also looking for a bean bag deck chair but couldn’t find any.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mr 023
Site Experience FeedbackSep 18, 2026
Very easy to find what you’re looking for and excellent choice of products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 18, 2026
Ordering was easy, price of the item was the best I could find anywhere.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackSep 17, 2026
Good prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
David
Site Experience FeedbackSep 17, 2026
Very easy to use overall
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Spindaddy
Site Experience FeedbackSep 17, 2026
Navigating the website was easy, pages loaded fast, using my phone the only downside was I had to click the description and specs to read about the product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Great experience!
Post-Delivery FeedbackSep 17, 2026
Easy to the product I needed, ordering was a breeze and was delivered in about a week. All I need!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Duh
Site Experience FeedbackSep 17, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackSep 17, 2026
All good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ineed4fun
Site Experience FeedbackSep 17, 2026
flawless, effprtless, quality, easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10