Overton's Customer Reviews
Overton's holds a 8.6/10 overall rating and 2,220 verified post-delivery reviews on Bizrate.
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 75% | 77% |
 Neutral | 12% | 11% |
 Negative | 14% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
6.9 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 80% |
Neutral | 18% | 17% |
Negative | 4% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 12,982
SC
Site Experience FeedbackSep 5, 2026
Pricing was good on the items i was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mark
Site Experience FeedbackSep 5, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Timmie Tulips
Site Experience FeedbackSep 5, 2026
Simple
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
gaslbry
Site Experience FeedbackSep 5, 2026
good deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Peter
Post-Delivery FeedbackSep 5, 2026
Great end of boating season price !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Randy
Site Experience FeedbackSep 5, 2026
Everything was very smooth and the price was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 5, 2026
Price was great. However never got shipping information and website never had up to date shipping information. Package just showed up.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Greg
Site Experience FeedbackSep 5, 2026
Usually buy from west marine but there going out of business
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grote
Site Experience FeedbackSep 5, 2026
Thank you. I did not like that the promo code dissapeared when I went to check out and I had to enter it again. I almost didn't purchase due to this.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Seth
Site Experience FeedbackSep 5, 2026
Very easy and quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Waldo
Site Experience FeedbackSep 5, 2026
Easy to find what I want
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Amanda’s
Site Experience FeedbackSep 5, 2026
Very user friendly and able to use Labor Day sale on top of regular sale was awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Besh
Site Experience FeedbackSep 5, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DAVID 84
Site Experience FeedbackSep 5, 2026
Overton's has always had great selection and fair prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Me
Site Experience FeedbackSep 5, 2026
Found what I was looking for.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackSep 5, 2026
Been looking for this product online. It was nice to see the Labor Day sale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
hey dey pa
Site Experience FeedbackSep 5, 2026
good deal
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lizzee
Site Experience FeedbackSep 5, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MJ
Site Experience FeedbackSep 5, 2026
It was ok
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Online Shopper
Post-Delivery FeedbackSep 5, 2026
Don’t order from them. Their shipping time is misleading and their customer service is rude and tries to avoid responsibility. They took my money to meet a shipping deadline I needed and when they failed to make the deadline told me they had 3 extra days to get it to me, completely voiding the point of buying from them and paying extra for the shipping in the first place.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Jason
Site Experience FeedbackSep 5, 2026
It's very well organized and clean looking site. They seem to have good prices especially during their special sales events. We use Overtons a lot throughout the years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dan
Site Experience FeedbackSep 5, 2026
Worked great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stud
Post-Delivery FeedbackSep 5, 2026
Had what I wanted at a competitive price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 10
JOT
Site Experience FeedbackSep 5, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DT
Site Experience FeedbackSep 5, 2026
Very good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scott
Site Experience FeedbackSep 5, 2026
thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
Great web site, lots items
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
AJ
Post-Delivery FeedbackSep 5, 2026
Great price on combo trick skis
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Chaunch1
Site Experience FeedbackSep 4, 2026
Was awesome
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Surfer
Site Experience FeedbackSep 4, 2026
Excellent purchase experience. Highly recommended.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Becky
Site Experience FeedbackSep 4, 2026
Have ordered numerous items over the years and have been pleased
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BHRANDOM
Site Experience FeedbackSep 4, 2026
Worked awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
eddyjoe
Site Experience FeedbackSep 4, 2026
Kept looping in the cart. Bit of a pain
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Mike S
Site Experience FeedbackSep 4, 2026
Good experience
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 9
D-pa
Site Experience FeedbackSep 4, 2026
Easy shopping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 4, 2026
Have not opened package yet so unable to determine if happy with product yet.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Les
Site Experience FeedbackSep 4, 2026
Was easy to purchase. no issues
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Watersport
Site Experience FeedbackSep 4, 2026
Great experience on Overton website. I was able to quickly search for the item I wanted, compare different options and purchase the item all from my cell phone. I was also please to be offered a discount code from Overton at checkout!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Stevedave
Site Experience FeedbackSep 4, 2026
Overtons has the best sales!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Roger C
Site Experience FeedbackSep 4, 2026
I use this site quite frequently and never have any issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tshayes27
Site Experience FeedbackSep 4, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 4, 2026
No problems and was able to navigate the site effortlessly
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Randy
Site Experience FeedbackSep 4, 2026
Good products good price
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
jeff
Site Experience FeedbackSep 4, 2026
fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maria
Site Experience FeedbackSep 4, 2026
Love!!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Matt B
Site Experience FeedbackSep 4, 2026
Very simple to navigate the site, I found my parts, had them in the cart and checked out in less than 5 minutes. Will definitely use overtons for any future online purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CW
Site Experience FeedbackSep 4, 2026
Easy to find what I needed. Promo code made it a better deal than anywhere else.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TubeDude1
Site Experience FeedbackSep 4, 2026
It rocked
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Daman
Site Experience FeedbackSep 4, 2026
Went well
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Cathy
Site Experience FeedbackSep 4, 2026
Just bought a new boat
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8