Overton's Customer Reviews
Overton's holds a 8.6/10 overall rating and 2,216 verified post-delivery reviews on Bizrate.
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 74% | 76% |
 Neutral | 12% | 11% |
 Negative | 14% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
6.7 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 80% |
Neutral | 18% | 17% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 12,971
Tonymontana
Site Experience FeedbackSep 3, 2026
Easy find parts
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
no
Site Experience FeedbackSep 3, 2026
read I chould use counpons did not work
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 4
Online Shopper
Site Experience FeedbackSep 3, 2026
Website was excruciatingly slow
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Bud
Site Experience FeedbackSep 3, 2026
Had to hit the order key repeatedly.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Wally
Site Experience FeedbackSep 3, 2026
Great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Cramm
Site Experience FeedbackSep 3, 2026
Very disappointed that I was unable to use the 10% discount used to lure me in.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackSep 3, 2026
Satisfied with order process.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Nate
Site Experience FeedbackSep 3, 2026
It was good had difficulty with discount codes
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
conion
Site Experience FeedbackSep 3, 2026
GOOD
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skip
Site Experience FeedbackSep 3, 2026
It was easy to lay out and includes whats needed
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TERESA
Site Experience FeedbackSep 3, 2026
GOOD PRICES EASY TO USE SITE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Larry
Site Experience FeedbackSep 3, 2026
Easy to use and good variety of options
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lazz
Site Experience FeedbackSep 3, 2026
Very easy to navigate and make purchases
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Speedy_92
Site Experience FeedbackSep 3, 2026
No problems with site everything was super easy to find and do
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Waveglam
Site Experience FeedbackSep 3, 2026
Items are easy to locate on website with great sale prices
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackSep 3, 2026
Could not put a seperate PO Box for billing address. We are rural and do not have mail delivery service. Therefore have to put a PO Box as billing address.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Eric L
Site Experience FeedbackSep 3, 2026
Overall very good. Simple to find the item needed and proceed to check out.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Alex
Site Experience FeedbackSep 3, 2026
Ok
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
dle50
Post-Delivery FeedbackSep 3, 2026
I found the best price on the dock box that I wanted at Overtons. Shipping took a couple of days longer than expected but it arrived undamaged. Overall a great shopping experience. Highly recommend Overtons.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
Cayne
Site Experience FeedbackSep 3, 2026
very easy to use site maps
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stumpe
Site Experience FeedbackSep 3, 2026
been using Overtons for 40 years always a goood experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 3, 2026
I love Overtons however on my first order, we did not receive our stickers or sticker remover on our first order. I was not charged for it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fish Boy, Mark
Post-Delivery FeedbackSep 3, 2026
They had what I was looking for, and many others. A candy store for boat people. Ordering was easy, good communications on shipping. Will be back.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 3, 2026
Great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Kenny
Site Experience FeedbackSep 3, 2026
Good experience
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
Phil
Site Experience FeedbackSep 3, 2026
Fast easy Ordering
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lakebumsc
Site Experience FeedbackSep 3, 2026
Great pricing and great selections.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mcdan
Post-Delivery FeedbackSep 3, 2026
I've been ordering from overton's for years. Always exceeded my expectations.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
AJ in East NC
Site Experience FeedbackSep 3, 2026
Worked as expected and intended.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 3, 2026
Good experience overall. Wish we had a cheaper shipping option.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ralph
Site Experience FeedbackSep 3, 2026
ok
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Chester
Post-Delivery FeedbackSep 3, 2026
Good service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Hawkeye
Site Experience FeedbackSep 2, 2026
Love it
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
ken
Post-Delivery FeedbackSep 2, 2026
had to call customer svc to get tracking info. the delivery date was not accurate, product arrived 2 days early. A pleasant surprise had I not been home would have been problematic.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 7
Ruthlakeed
Site Experience FeedbackSep 2, 2026
It actually was all very smooth. It’s been awhile but I’ve gotten things online from you guys before
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cowboy Curty
Post-Delivery FeedbackSep 2, 2026
Found everything i wanted online. My order came on time and in great shape. I will be ordering from Overtons in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Joe
Site Experience FeedbackSep 2, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ol’son
Site Experience FeedbackSep 2, 2026
No issues ,simple to navigate
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
None
Site Experience FeedbackSep 2, 2026
No problems completing order
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Shelby
Site Experience FeedbackSep 2, 2026
Easy to order from
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike R
Site Experience FeedbackSep 2, 2026
Overtones website was easy to use and I was able to quickly find what I needed. Checkout was no hassle.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kyle
Site Experience FeedbackSep 2, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
steve
Site Experience FeedbackSep 2, 2026
overtons has been a very easy site to order from and when contacting them they were very helpful with orders
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gerald
Site Experience FeedbackSep 2, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
I wish there was free shipping less than $99
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mark
Post-Delivery FeedbackSep 2, 2026
Wish you had a better selection of higher-end carpeting colors to match my boat.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: 9
Captain Mark
Post-Delivery FeedbackSep 2, 2026
I ordered the item and it was delivered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
AG
Site Experience FeedbackSep 2, 2026
good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
JB
Site Experience FeedbackSep 2, 2026
Easy to find products and payment page is easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Cheri
Site Experience FeedbackSep 2, 2026
Search was on point
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10