Overton's Customer Reviews
Overton's holds a 8.6/10 overall rating and 2,216 verified post-delivery reviews on Bizrate.
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 74% | 76% |
 Neutral | 12% | 11% |
 Negative | 14% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
6.7 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 80% |
Neutral | 18% | 16% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 12,983
Hawkeye
Site Experience FeedbackSep 2, 2026
Love it
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
ken
Post-Delivery FeedbackSep 2, 2026
had to call customer svc to get tracking info. the delivery date was not accurate, product arrived 2 days early. A pleasant surprise had I not been home would have been problematic.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 7
Ruthlakeed
Site Experience FeedbackSep 2, 2026
It actually was all very smooth. It’s been awhile but I’ve gotten things online from you guys before
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cowboy Curty
Post-Delivery FeedbackSep 2, 2026
Found everything i wanted online. My order came on time and in great shape. I will be ordering from Overtons in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Joe
Site Experience FeedbackSep 2, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ol’son
Site Experience FeedbackSep 2, 2026
No issues ,simple to navigate
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
None
Site Experience FeedbackSep 2, 2026
No problems completing order
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Shelby
Site Experience FeedbackSep 2, 2026
Easy to order from
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike R
Site Experience FeedbackSep 2, 2026
Overtones website was easy to use and I was able to quickly find what I needed. Checkout was no hassle.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kyle
Site Experience FeedbackSep 2, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
steve
Site Experience FeedbackSep 2, 2026
overtons has been a very easy site to order from and when contacting them they were very helpful with orders
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gerald
Site Experience FeedbackSep 2, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
I wish there was free shipping less than $99
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mark
Post-Delivery FeedbackSep 2, 2026
Wish you had a better selection of higher-end carpeting colors to match my boat.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: 9
Captain Mark
Post-Delivery FeedbackSep 2, 2026
I ordered the item and it was delivered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
AG
Site Experience FeedbackSep 2, 2026
good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
JB
Site Experience FeedbackSep 2, 2026
Easy to find products and payment page is easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Cheri
Site Experience FeedbackSep 2, 2026
Search was on point
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Roy
Site Experience FeedbackSep 2, 2026
Good , Quick and no hassles
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ljphilli
Site Experience FeedbackSep 2, 2026
Easy to use and loved the discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ronjon
Post-Delivery FeedbackSep 2, 2026
Just did in the previous comment
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 4
- On Time Delivery: 4
- Customer Support: 10
Steve
Site Experience FeedbackSep 2, 2026
Very satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TammyF
Site Experience FeedbackSep 2, 2026
Overall the website is good, easy to find items. The check out experience was a bit annoying. The ship to and billing addresses were different and the billing address kept reverting back to the shipping address. But eventually worked.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackSep 2, 2026
purchased buoy from online store, picture shows the bolt installed on the buoy and offers for sale additional replacement bolts, but buoy does not come with bolt as part of package
- Overall Rating: 3
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 5
truguy196
Site Experience FeedbackSep 1, 2026
It was a good experience to shop for the first time at Overton's.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 1, 2026
Why is your website so very slow?! That was incredibly painful! Everything else is running quickly. Even tried on another device on a different WiFi. This was miserable
- Overall Rating: 1
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
Popa
Site Experience FeedbackSep 1, 2026
None
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Boo
Site Experience FeedbackSep 1, 2026
Very pleased with everything
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ashamb
Site Experience FeedbackSep 1, 2026
Website was easy to navagate
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 1, 2026
checkout confusing would not go past the ship to screen. It took 3 tries to get to the pay section , I hope my info has not been compromised.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Na
Site Experience FeedbackSep 1, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
t1brat
Site Experience FeedbackSep 1, 2026
great selection easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Soapman
Post-Delivery FeedbackSep 1, 2026
I was able to get on Overton's website, find the product I was looking for, as well as a variety of similar products. The ordering experience was smooth, with no surprises, and my order was delivered in a timely fashion.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 1, 2026
Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
buzz
Site Experience FeedbackSep 1, 2026
make search better
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Gwenk
Site Experience FeedbackSep 1, 2026
Easy to find what I’m looking for and easy to understand what I was buying and paying for for tens was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Parker257
Post-Delivery FeedbackSep 1, 2026
Ordered as a necessity. Product arrived faster than expected.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jon
Site Experience FeedbackSep 1, 2026
The website works well.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 1, 2026
I wanted patriotic collapsible trash cans and you had them
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gigi
Site Experience FeedbackSep 1, 2026
I was happy to find the color i needed
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jamie
Site Experience FeedbackSep 1, 2026
overall, the process was easy
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
PoppaC
Site Experience FeedbackSep 1, 2026
Great experience will be back!
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Cody
Site Experience FeedbackSep 1, 2026
Very fast and had exactly what I was looking for!
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
reachez
Post-Delivery FeedbackSep 1, 2026
ya I waited for tracking/shipping info ,got it like 2 days before it was delivered ,I Thought....turned out it was only the frame that was delivered , no mention of the fabric top !! waited a couple days ,emailed and called no response...called again the next day ...got through to customer service this time ....she looked up the order ,told me it hadn't shipped yet, which I kind of already knew! sent me tracking info a couple days later...should be by my garage now...good products ...need a little more customer info...
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 7
- Customer Support: 8
Wet willie
Site Experience FeedbackSep 1, 2026
Good choices good prices
- Overall Rating: 4
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
pete
Post-Delivery FeedbackSep 1, 2026
Overtons has always been a good place to purchase things from. Huge reasonable inventory and quick shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
coach
Site Experience FeedbackSep 1, 2026
Easy to locate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chevy
Site Experience FeedbackSep 1, 2026
I had no issues, received a $10 discount and am looking forward to receiving the bumpers
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jen235
Site Experience FeedbackSep 1, 2026
It was overall a good experience. I was looking for end of season tubes that were on sale. I found a good tube at a good price. I was also able to easily view other sale items in a similar category and added on two floaties and a tube rope to the purchase. I feel like the cost and shipping time were both very fair and reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dog
Site Experience FeedbackSep 1, 2026
Easy to use and great prices
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9