Overton's Customer Reviews
Overton's holds a 8.6/10 overall rating and 2,207 verified post-delivery reviews on Bizrate.
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 75% | 78% |
 Neutral | 11% | 10% |
 Negative | 14% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
6.5 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 79% |
Neutral | 18% | 18% |
Negative | 4% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 13,052
Bubblehead
Site Experience FeedbackAug 24, 2026
Easy shopping
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
CD
Site Experience FeedbackAug 24, 2026
Website is easy to navigate!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mr Blue
Site Experience FeedbackAug 24, 2026
Website experience was pretty good. I am disappointed that it wasn't until after I registered for the 10% promo discount that I found out my purchase was ineligible.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BAREFOOT
Site Experience FeedbackAug 24, 2026
Nice price. Appreciate the extra 10 % off
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Grand lake
Site Experience FeedbackAug 24, 2026
It was very easy to use. Able to get what I wanted
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 24, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Boat guy
Site Experience FeedbackAug 24, 2026
Easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Glenn
Site Experience FeedbackAug 24, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 24, 2026
Google
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DD81
Site Experience FeedbackAug 24, 2026
I found the website easy to use. Most impressed that I left a phone message with a question on a particular item and received an answer via text within the hour.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Razor
Post-Delivery FeedbackAug 24, 2026
Got my radio and speaker kit was pleased with the kit though it was a good price can't wait to install it
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Bmw
Site Experience FeedbackAug 24, 2026
Pretty easy website. Dockmate ropes did not have lengths in description, had to,search for lengths and diameters. Slow loading cart adjustments.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Life jackets
Site Experience FeedbackAug 24, 2026
Everything went well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 24, 2026
good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Hot Toddy
Site Experience FeedbackAug 24, 2026
Basically the website was easily navigated. I had one issue where the site deleted my information when I tapped on REVIEW ORDER.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 24, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Terry
Site Experience FeedbackAug 24, 2026
I will know better when I see what I have purchased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kayla D
Post-Delivery FeedbackAug 24, 2026
Man it was under easy they really are a great company to work with
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Retired Mimi
Site Experience FeedbackAug 24, 2026
This popped up in a search for rv washer and dryer and was the best price and I could pick up locally.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 24, 2026
Was looking for a specific type of cleat for tying up boats, found it and was directed to the Overton's website. Paid attention as I went thru the site and took advantage of a 10% off code. Found a good deal in the Clearance section so got some early Christmas gifts too.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deb
Site Experience FeedbackAug 24, 2026
Loved shopping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DrZ
Site Experience FeedbackAug 24, 2026
GREAT PRODUCT SELECTION AND PRICING...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dutch
Site Experience FeedbackAug 24, 2026
Easy purchase
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Boatman
Site Experience FeedbackAug 24, 2026
It was okay scrolling through tho little slow to load up an credit card offer almost caused me to forget about the order till I figured how to get around the offer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JM
Post-Delivery FeedbackAug 24, 2026
Overton's is my go to for water sport purchases. The delivery was great, unfortunately due to weather I have not been able to try my purchase yet!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Crazysully
Site Experience FeedbackAug 24, 2026
I had no problems. Easily found what I was looking for at a good price with free shipping. As long as I receive it without any issues, I will be very pleased with this purchase.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
terrible checkout
Site Experience FeedbackAug 24, 2026
Checkout would not let me use the card I wanted to use. The card that was offering me a promotion if I order online. I called customer service and their best advice was to try again later. Its not worth the aggravation, so i just used another card and it worked without issue. The charge was not declined by my card, it was an issue with your website.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
BGrove
Site Experience FeedbackAug 24, 2026
Had what I needed. Wish shipping was a little cheaper and quicker.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Tito
Site Experience FeedbackAug 24, 2026
The website was easy to navigate. Great sales.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
It's Time
Site Experience FeedbackAug 24, 2026
easy process great site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 24, 2026
I’ve purchased from Overtons in the past. It is easy and the products are very good .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hoe
Post-Delivery FeedbackAug 24, 2026
General experience good. Still waiting for part of order. No notification regarding this
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 7
- Customer Support: 7
Talley
Post-Delivery FeedbackAug 24, 2026
Ordering was easy. Price was good. On time delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bob
Site Experience FeedbackAug 24, 2026
Good site, free shipping, fair prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Papa
Site Experience FeedbackAug 24, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Jk
Site Experience FeedbackAug 24, 2026
Easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Mcdan
Site Experience FeedbackAug 24, 2026
I’ve been ordering from over tons for years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Michigan Jim
Site Experience FeedbackAug 24, 2026
All went well with my order. My items were not available in your Birch Run, Michigan store; however I cannot expect your local stores to carry everything that is a discounted sale item. I have bought from Overton's back in the 1980's-1990's by mail order. I am happy to have a brick & mortar store within 20 miles from home.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 24, 2026
Packing could be higher quality boxing. Packages arrived in pretty sad condition due to the lighter weight cardboard being used.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
KN
Post-Delivery FeedbackAug 24, 2026
Excellent website and ease of purchasing the item. Price was very competitive with other on line retailers.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 23, 2026
Regulator does not work correctly. Will not turn up flam.
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 3
Lil' Bucket
Post-Delivery FeedbackAug 23, 2026
Came so fast, great quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 23, 2026
The part that I received was incomplete with a part missing
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 5
How to size ski glove
Site Experience FeedbackAug 23, 2026
Didn’t see any instructions regarding size of ski glove to buy. I googled and found an AI response…..Hope that’s correct!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mr Moombastic
Site Experience FeedbackAug 23, 2026
Good other than it was sold out of the sizes I needed in everything I wanted. But you can’t help that.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Deano
Site Experience FeedbackAug 23, 2026
Good company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marina
Post-Delivery FeedbackAug 23, 2026
Had what I needed to repair my trailer to what it needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jimmy jam
Site Experience FeedbackAug 23, 2026
Great
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
knoppers
Site Experience FeedbackAug 23, 2026
found what I needed fast, easy checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Toyboat
Site Experience FeedbackAug 23, 2026
Tried to pay and an add popped up for some credit Please never again You almost lost my order
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9