Overton's Customer Reviews
Overton's holds a 8.6/10 overall rating and 2,184 verified post-delivery reviews on Bizrate.
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 76% | 72% |
 Neutral | 11% | 12% |
 Negative | 13% | 15% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
6.9 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 78% |
Neutral | 18% | 17% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 13,334
Jose
Site Experience FeedbackJul 25, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 25, 2026
Interesting story. Went to buy a blank Ski for my grandchildren since it was on sale. When I would add the bindings, it was cheaper than the advertise complete package. When I went to buy it, I bought the findings first then when I went back to get the Ski. It was no longer there and the package of the Ski and the bindings was now available on sale for a few dollars cheaper than the whole package. Kudos to your computers that was figuring out what I was figuring out. Anyway, I got a great product that the grandchildren enjoyed for less price, but you made me work to get it.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Wayne
Site Experience FeedbackJul 25, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jas
Site Experience FeedbackJul 25, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 25, 2026
Excellent information about products, easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hugh
Site Experience FeedbackJul 25, 2026
Very navigable website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hoseb
Site Experience FeedbackJul 25, 2026
Good and cheep site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rocket man
Site Experience FeedbackJul 25, 2026
Easy to use. Good deals too.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LakeLady
Post-Delivery FeedbackJul 25, 2026
Everything was great except searching for the boot to cover my boat top was hard to find. Good pricing, a bit hard to get to free shipping.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Muff
Site Experience FeedbackJul 25, 2026
Was looking for a new tube for tubing,
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Kath
Post-Delivery FeedbackJul 25, 2026
My float arrived on time and was even better than expected, very sturdy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Cody
Site Experience FeedbackJul 25, 2026
Easy to find products, good deals.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skier813
Site Experience FeedbackJul 25, 2026
Had the ski rope with the handle I like
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cody
Site Experience FeedbackJul 25, 2026
Purchase confirmation unclear
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Alex
Site Experience FeedbackJul 25, 2026
Search bar on Google Chrome on Android only let me type about 6 letters then would start backspacing out any additional letters I typed, which made searching virtually impossible.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 25, 2026
Was sold via camping world, needed to go to a camping world to return
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Pete
Site Experience FeedbackJul 25, 2026
Found life jackets easy. Would have liked a search by size
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Great product choice, limited shipping options
Site Experience FeedbackJul 25, 2026
Would have gone with Amazon if available for quicker delivery and free shipping
- Overall Rating: 9
- Would Shop Here Again: 4
- Likelihood To Recommend: 9
Hero1776
Site Experience FeedbackJul 25, 2026
Hard time get 10% off
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Doug
Site Experience FeedbackJul 25, 2026
Needed wakeboard mirror
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Marcus TX
Site Experience FeedbackJul 25, 2026
Good overall experience as a first-time customer. Will definitely be coming back.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Great
Site Experience FeedbackJul 25, 2026
Great prices and coupon codes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeff
Site Experience FeedbackJul 25, 2026
Great experience, quality products at great prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 25, 2026
Delivery was much later than expected, and customer service did not solve the problem.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
Justin
Site Experience FeedbackJul 25, 2026
Great deals on great products. Easy to find and from a well known merchant.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
John
Site Experience FeedbackJul 25, 2026
Too much interruption for cookies settings
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Boat
Site Experience FeedbackJul 25, 2026
Great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Kirk
Site Experience FeedbackJul 25, 2026
Experience over all was pretty easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
julian
Site Experience FeedbackJul 25, 2026
jinx womens wakeboard boots not available in store but on sale at website: not clear on return policy
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
ahautman
Site Experience FeedbackJul 25, 2026
Good selection and good prices. Some products could use more reviews
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jorge F
Site Experience FeedbackJul 25, 2026
excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
B-Rant
Site Experience FeedbackJul 25, 2026
Easy to sign up and navigate the site.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 25, 2026
Great experience
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Gram
Site Experience FeedbackJul 25, 2026
I had to enter credit card information 3 times
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hunter
Site Experience FeedbackJul 25, 2026
Went very smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MJ
Site Experience FeedbackJul 25, 2026
easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Susie
Site Experience FeedbackJul 25, 2026
Could not get signed into my account. I have purchased many times over last 20 yrs. Now have adult kids/grands and will be using more frequently, so i wanted to purchase in my acct. I tried resetting and no luck , then tried setting new acct, but no luck, since it said I was already existing-which I know because I get a million emails. Tried calling and was long wait and then they called back, but was disconnected. So I ordered as a guest and will not have this in my history, or get points etc. I am also a member of GS, but could not use that. I was in a rush and had to pay special shipping because I could not get this worked out. Was frustrating-and reminded me , I think this happened the last purchase. Need to support those who support you a little better on the back end.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
Hoffrey
Site Experience FeedbackJul 25, 2026
Easy process, will be back.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim
Site Experience FeedbackJul 25, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Matt
Site Experience FeedbackJul 25, 2026
Nice website, good products, better pricing than Amazon
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Chris
Site Experience FeedbackJul 25, 2026
Interaction was exactly the way I liked it short and to the point
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Big Jerr
Site Experience FeedbackJul 25, 2026
all good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
FANG
Site Experience FeedbackJul 25, 2026
Always GOOD!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Earl
Site Experience FeedbackJul 25, 2026
I purchased a tube toe rope bumpers and some other supplies. The Customer Service person was very helpful and I will do business with Overton again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Justin
Site Experience FeedbackJul 25, 2026
Straight forward easy to use
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
judi
Post-Delivery FeedbackJul 25, 2026
I needed a few things for my new boat and shopped online for them. Went back to Overtons because they had exactly what I was looking for and the items were even cheaper than competitive sites. I have ordered from them before and new the products would be quality and arrive quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
jcp
Site Experience FeedbackJul 25, 2026
would not take my paypal
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tim S
Site Experience FeedbackJul 25, 2026
Great web site and easy to find products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Army
Site Experience FeedbackJul 25, 2026
I ordered. Some bumpers in last order and a couple days later the items were cheaper.I pay for this stuff through pay pal and never get my 10% fiscount on checkout when I use pay pal and i use pay pal on all purchases because its safer.Like your stuff but I think you guys owe me one.Thanx
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Fred
Site Experience FeedbackJul 25, 2026
Easy to understand and quickly ordered
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10