Overton's Customer Reviews
Overton's holds a 8.8/10 overall rating based on 2,120 verified post-delivery reviews on Bizrate.
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 79% | 75% |
 Neutral | 10% | 11% |
 Negative | 12% | 14% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
7.2 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 77% |
Neutral | 17% | 18% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 13,456
Al
Site Experience FeedbackJun 30, 2026
Found what I needed with ease and got a 10 percent discount for the item I ordered. Nice experience and easy to use this site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
T.Rash
Site Experience FeedbackJun 30, 2026
I don’t like how I can narrow my filters down but when narrowed down to the lowest filter I could not select the category I wanted.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
TJ
Site Experience FeedbackJun 30, 2026
Good experience overall, but wish there was more detail on the items listed as being on backorder.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Toad
Site Experience FeedbackJun 30, 2026
Good transaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
steve s.
Site Experience FeedbackJun 30, 2026
very easy, good price, free shipping
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
jim
Site Experience FeedbackJun 30, 2026
product was easy to locate on the website and there was a varied choice of products.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JD
Site Experience FeedbackJun 30, 2026
Found item on site- bought it. Ships to my address in 7-10 days.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
Good easy to use website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BradR
Site Experience FeedbackJun 30, 2026
Easy to locate the items I was looking for (mooring whips and a towable 3-person floatable). The buyer ratings helped me make a decision too, but pricing with discount is what caused me to purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
None
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scotty
Post-Delivery FeedbackJun 30, 2026
Ordered item with 5-7 day delivery promise. Still waiting. Very disappointed
- Overall Rating: 1
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Online Shopper
Site Experience FeedbackJun 30, 2026
Good web site -
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 30, 2026
Overall was good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Brian
Site Experience FeedbackJun 30, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Junk yard
Site Experience FeedbackJun 30, 2026
Wish you had some thing were I could ask about products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jon
Site Experience FeedbackJun 30, 2026
It was good information about my item was available on the site
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 9
Hazgate
Site Experience FeedbackJun 30, 2026
Great experience Great prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tony
Site Experience FeedbackJun 30, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Teresa
Site Experience FeedbackJun 30, 2026
It took forever to complete the order
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
Buttons Morningside
Post-Delivery FeedbackJun 30, 2026
We never received an email notifying us that the order was placed, when it would be shipped, or any tracking information.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 5
Online Shopper
Post-Delivery FeedbackJun 30, 2026
Great value for products and on time delivery. Only downside there was no shipping status prior to item being shipped (online said it had been delivered day prior to order) but tracking number was null. Great experience overall. Very happy with experience. Would purchase again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
Very easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hookfish51
Site Experience FeedbackJun 30, 2026
Good and easy navigation Great sales
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
Product was labeled very clearly
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
ASAP
Site Experience FeedbackJun 30, 2026
Customer service was exceptional. Definitely happy with my experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim
Site Experience FeedbackJun 30, 2026
Check out difficult
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Rich
Site Experience FeedbackJun 30, 2026
Found the starter wakeboard and float toys for my family
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
agt
Post-Delivery FeedbackJun 30, 2026
When ordering the pontoon seats the sales rep was very helpful and guided me through the ordering process and what to order. We are new to boating and would definitely use Overton’s again. It is better than blindly ordering from Amazon.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 7
- Customer Support: 10
Chef Pot
Site Experience FeedbackJun 30, 2026
Easy to shop and purchase!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
It was a great site. The thing I was looking for popped up right away first search.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Griz
Site Experience FeedbackJun 30, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mickey
Site Experience FeedbackJun 30, 2026
Very easy to navigate. Quick check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
prabudarry
Site Experience FeedbackJun 30, 2026
All good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
Always a great place to shop
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Eric
Site Experience FeedbackJun 30, 2026
Overton always has a good selection of items at a reasonable price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chief
Site Experience FeedbackJun 30, 2026
Very easy to find the product I was looking for. Easy process to order and purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bobby
Post-Delivery FeedbackJun 30, 2026
Website is easy to navigate and detailed. Products are good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bobby
Site Experience FeedbackJun 30, 2026
Very easy and detailed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Momano
Site Experience FeedbackJun 30, 2026
Cool product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rod
Site Experience FeedbackJun 30, 2026
Typed in what I needed Scrolled through options and found what I needed
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
JK
Post-Delivery FeedbackJun 30, 2026
Ease of ordering and how fast the delivery was.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 30, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
floturboat
Site Experience FeedbackJun 30, 2026
When searched for part number on internet went to the Overton's site believing that quality parts were available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
Love this place
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Randy
Site Experience FeedbackJun 30, 2026
Very good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
BIGB
Post-Delivery FeedbackJun 30, 2026
I ordered wrong color call customer service. Cancel order np. Then reorder.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Hoss
Post-Delivery FeedbackJun 30, 2026
called customer assistance, language barrier terrible. Could barely understand a word.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 1
Skylar
Post-Delivery FeedbackJun 30, 2026
Do not recommend this store. Though prices are good- I never received the item I paid for. It was likely stolen and customer service wasn't helpful in resolving this.
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 1
Mav&JJsGrandma
Site Experience FeedbackJun 30, 2026
Easy to find and purchase what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ChicagoDude
Post-Delivery FeedbackJun 30, 2026
Products are high quality and price is reasonable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A