Overton's Reviews - 2,106 Post-Delivery Reviews - 8.8/10
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 79% | 76% |
 Neutral | 10% | 11% |
 Negative | 11% | 14% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
7.3 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 77% |
Neutral | 17% | 19% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 13,515
Online Shopper
Post-Delivery FeedbackJun 27, 2026
The. Specifications and features said the life jacket was for 30-50 lbs and that is why I ordered it. The vest itself says 33-55 lbs . I could have found one for less money at 33-55 Lbs but I NEEDED 30-50. What are the 30-33 lbs kids to do ?
- Overall Rating: 4
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 27, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tubular46
Site Experience FeedbackJun 27, 2026
Overall I was able to find what I was looking for and easily checkout. I was happy about the 10% discount promo code available as well.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Quick
Site Experience FeedbackJun 27, 2026
Quick easy
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mark A
Site Experience FeedbackJun 27, 2026
Experience has been great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 27, 2026
Good, couldn’t get discount codes to work
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Mellie
Site Experience FeedbackJun 27, 2026
We had a poparazzi 2, we got it for our Grandchildren, 7 if them. It sprung a leak and we have been hunting for another at Fleet Farm where we got the first one we think in 2018 we have also been looking at other website. We were soo happy to find one that is somewhat reasonable in price. They will be surprised that we finally found one and purchase it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
River girl
Site Experience FeedbackJun 27, 2026
I had these great floaties i bought two years ago. Need new ones. You are the only one that have them. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 27, 2026
Survey is too long.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Yamaha1993
Post-Delivery FeedbackJun 27, 2026
Site was user friendly and super easy to order. Awesome prices compared to most other comparable companies
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
TAGG
Site Experience FeedbackJun 27, 2026
Shipping is too expensive.
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
Trent
Site Experience FeedbackJun 27, 2026
Great experience! Found an amazing deal on what I wanted
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Stephanie
Site Experience FeedbackJun 27, 2026
Great company, site , products and pricing .
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big E
Site Experience FeedbackJun 27, 2026
Up till now, it's been good. Happy so far.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Boonelakeboaters
Site Experience FeedbackJun 27, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
J
Site Experience FeedbackJun 27, 2026
The search bar did not work well. I typed in Exactly what I typed into Amazon and it came up with no results. I did not find what I was looking for. Bimini hardware options
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
RO
Site Experience FeedbackJun 27, 2026
Works fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tom
Site Experience FeedbackJun 27, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
none
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Harriet
Site Experience FeedbackJun 27, 2026
Search engine worked well
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Dave
Site Experience FeedbackJun 27, 2026
The ladder i ordered looked much higher quality than the stuff on Amazon for a comparable price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Willy
Site Experience FeedbackJun 27, 2026
To the point
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ken
Post-Delivery FeedbackJun 27, 2026
ken20188@yHoo.com.tw
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Conair
Site Experience FeedbackJun 27, 2026
Viewed on phone items were easy to view and payment was simple
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Joemama
Site Experience FeedbackJun 27, 2026
Never received my 10% off four new customer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Unreel
Site Experience FeedbackJun 27, 2026
Fantastic
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
keith
Site Experience FeedbackJun 27, 2026
good no better or worse than any other vendor
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Not Right!
Post-Delivery FeedbackJun 27, 2026
I waa disappointed with the Hib Kit It didn't fit and when I ordered the Prop from Overton they didn't suggest getting a Hub Kit with? i made a mistake and ordered the wrong Hub Kit for Our Boat Prop which We just bought from Overton not knowing you can't return CLEARANCE. We're willing to return and order Correct Hub Kit for our Prop but they won't let me cause ot was CLEARANCE I just thought it was a Sale. We're Seniors and New at Ordering online. It's terrible We're stuck with something we don't need can't you give us a store credit and will return Hub Kit and Buy Correct 1. Everyone makes mistakes ???Hoping you can override since we will be ordering life vest tubes etc.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 6
Bobber
Site Experience FeedbackJun 27, 2026
Great easy to navigate website.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Papa Dave
Site Experience FeedbackJun 27, 2026
The website was straight forward, informative and published all the needed information for an informed buying decision.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Luanne
Site Experience FeedbackJun 27, 2026
No issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
Really well. No complaints. Searching work led seamlessley
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marti
Site Experience FeedbackJun 27, 2026
Marti
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scooter
Site Experience FeedbackJun 27, 2026
I just put in the name of what I was looking for the website me a selection of items and I just picked the one that I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
cat
Site Experience FeedbackJun 27, 2026
easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Irina
Post-Delivery FeedbackJun 27, 2026
I would recommend, good deals.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Kcliffyy
Site Experience FeedbackJun 27, 2026
Buying in Overton was pretty easy! I went to a local store, tried on what I wanted and got the same thing for more than half the price in store!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shaky
Site Experience FeedbackJun 27, 2026
Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paula
Site Experience FeedbackJun 27, 2026
Very organized website and a pleasant experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zeke
Post-Delivery FeedbackJun 27, 2026
By far the best price after researching. The product arrived ahead of schedule and better quality than I am accustomed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 27, 2026
All items met my expectations and were delivered on time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Taber
Site Experience FeedbackJun 27, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LUCKY
Site Experience FeedbackJun 27, 2026
good experience
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Tomasi
Site Experience FeedbackJun 27, 2026
Website was extremely easy to navigate accompanied by great deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
It looked like the charge hit my paypal before I checked out. It should tell you to expect a pending charge showing when you select paypal. Also, I had to call customer service to verify if the seat cushions came with installing hardware. The posting did not have that info. It would be helpful if the buyer knew it came with installing hardware.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Tony
Site Experience FeedbackJun 27, 2026
All in all a good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Joe
Post-Delivery FeedbackJun 27, 2026
It was our Anniversary I bought the float for a present, we weren’t having a pool day when the float came. I blew it up she got on the top went flat. Two holes in it right out of the box.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 5
Online Shopper
Site Experience FeedbackJun 27, 2026
I was looking for a specific color of kayak. It would have been better if I had an easy link from one color to another for the same kayak.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
fly shop owner
Site Experience FeedbackJun 27, 2026
no problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jay
Site Experience FeedbackJun 27, 2026
Overall experience was fine just thought all of the information I had to enter was just a little inconvenience.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8