Overton's Customer Reviews
Overton's holds a 8.6/10 overall rating and 2,216 verified post-delivery reviews on Bizrate.
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 75% | 74% |
 Neutral | 11% | 13% |
 Negative | 13% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
6.7 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 78% |
Neutral | 18% | 18% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 13,175
Wharfy
Site Experience FeedbackAug 9, 2026
Hoppy
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Great place to shop!
Site Experience FeedbackAug 9, 2026
Easy to deal with. Great site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tc
Site Experience FeedbackAug 9, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mighty
Site Experience FeedbackAug 9, 2026
Good experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tony
Site Experience FeedbackAug 9, 2026
Easy checkout and nice variety of products
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 9, 2026
Website was user-friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rodney
Site Experience FeedbackAug 9, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Carm
Site Experience FeedbackAug 9, 2026
Overall satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bp
Site Experience FeedbackAug 9, 2026
Price was good. Checkout was easy
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 9, 2026
Went well
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Milt
Post-Delivery FeedbackAug 9, 2026
Expected Bolts. If none are supplied it should be Made Abundantly clear (including sizes) so that they can be obtained prior to product arrival.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
IUmad
Site Experience FeedbackAug 9, 2026
Overall great experience. It was on sale plus a 10% off discount code.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rich
Site Experience FeedbackAug 9, 2026
My daughter sent your site to me. I’ve been looking for a prop for my motor. I went there and bingo. I found exactly what I’ve been looking for. Thank you very much.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kish
Post-Delivery FeedbackAug 9, 2026
Nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Mellymel
Site Experience FeedbackAug 9, 2026
Smooth and efficient and used my Good Sam’s gift card
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 9, 2026
Ok
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Daisy
Site Experience FeedbackAug 9, 2026
Easy use
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
CLS
Site Experience FeedbackAug 9, 2026
Very easy transaction, no issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BrassPansy
Site Experience FeedbackAug 9, 2026
excited to receive product and get the pontoon on the water to start our fishing fun
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pimento
Site Experience FeedbackAug 9, 2026
I was able to find the products I wanted without any issues. The process went smoothly.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 9, 2026
Fast transaction and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 9, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bizil
Site Experience FeedbackAug 9, 2026
Titties
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
buck
Site Experience FeedbackAug 9, 2026
didnt get my fender clips with my order of pontoon fenders... dont know if fell out of box ...boxes really damaged and torn or order messed up.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
WTFHorn
Site Experience FeedbackAug 9, 2026
Easy to navigate. Good item description.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andy
Site Experience FeedbackAug 9, 2026
I was looking for O’Brien towable tubes and they were easy to fine using overtones website. Also, it was cheaper here than Amazon, and happy to support Overton!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SC tutor
Site Experience FeedbackAug 9, 2026
items are easy to find, website is easy to navigate and check out was simple.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
GL
Site Experience FeedbackAug 9, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lee
Site Experience FeedbackAug 9, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike P
Site Experience FeedbackAug 9, 2026
If an item is out of stock and the manufacturer has no stock it should be removed from the site.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Claire
Site Experience FeedbackAug 9, 2026
I thought it was easy to find what I was looking for. A lot of great options. However I was specifically looking for a youth life jacket 55-85 lbs and it was not listed on product webpage or spec. I found it in Q&A… it should be somewhere more visible since a lot of moms are specifically going by their child’s weight to select the best jacket for them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 9, 2026
It would be nice to have a bit of installation description and description product uses
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rocky
Site Experience FeedbackAug 9, 2026
Had a part I needed
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackAug 9, 2026
The seat covers were exactly as described and fit perfectly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Rafeva
Post-Delivery FeedbackAug 9, 2026
It was the best price and the shipping was free
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Spiderman19
Site Experience FeedbackAug 9, 2026
Looking for Quality parts that withstand the harsher salt water environments.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
skicrazy
Site Experience FeedbackAug 9, 2026
Great experience, website is easy to navigate. I was able to use a gift card plus credit card for the purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chow
Post-Delivery FeedbackAug 9, 2026
Still have not received my order yet causing a big problem. If I knew that it would take this long to receive my order I would have never ordered it from Overton.
- Overall Rating: 1
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 2
Dock man
Site Experience FeedbackAug 9, 2026
I was able to find what I was looking for quickly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
T-Ron
Site Experience FeedbackAug 9, 2026
I loved it. Always have. Always use it for tubes and wakeboards and such and easy to use! Love the pay over time selection too!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mellow Yellow
Post-Delivery FeedbackAug 9, 2026
We weren't sure we could get the part we needed for our boat and Overton's was the only company we found that did.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Fang
Post-Delivery FeedbackAug 9, 2026
Quality products at good prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Backorder status frustration
Post-Delivery FeedbackAug 9, 2026
This company has not displayed any desire to update backorder transactions...yet they have been paid.
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 5
- On Time Delivery: 5
- Customer Support: 4
Tomas
Site Experience FeedbackAug 9, 2026
Simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 9, 2026
I just ordered a tow rope, that’s all
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackAug 9, 2026
Was easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vbanta
Site Experience FeedbackAug 9, 2026
Prices and quality of products are important to me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JD
Site Experience FeedbackAug 8, 2026
Very good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jade
Post-Delivery FeedbackAug 8, 2026
all went well, as expected
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Pete
Site Experience FeedbackAug 8, 2026
Good prices easy to find.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9