Overton's Customer Reviews
Overton's holds a 8.6/10 overall rating and 2,213 verified post-delivery reviews on Bizrate.
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 76% | 74% |
 Neutral | 11% | 13% |
 Negative | 13% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
6.7 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 78% |
Neutral | 18% | 18% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 13,176
JD
Site Experience FeedbackAug 8, 2026
Very good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jade
Post-Delivery FeedbackAug 8, 2026
all went well, as expected
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Pete
Site Experience FeedbackAug 8, 2026
Good prices easy to find.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Large
Site Experience FeedbackAug 8, 2026
Very easy to use website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
yourcustomer
Site Experience FeedbackAug 8, 2026
I could not have found product if I did not have the face book ad with the exact mfg on it. Website search is not very user friendly in finding needed items
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Availability
Site Experience FeedbackAug 8, 2026
I was disappointed i could not find d the color life vest I wanted in My size
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
SMIL
Site Experience FeedbackAug 8, 2026
Typical
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackAug 8, 2026
The first two packages were delivered to the wrong address and left out next to a country road. I had to phone twice to get the large expensive item delivered to my address and brought up the driveway to the garage. I’m concerned that future purchases could be stolen and then Overton’s would pass me off to FedEx because they are a third party delivery company and I would lose my money.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 8, 2026
Good Job
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 8, 2026
I have to be really sure that I order correctly though because I have never been able to return anything easily.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bradshaw
Site Experience FeedbackAug 8, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mr.John
Site Experience FeedbackAug 8, 2026
Always satisfied with overtons expect for the shipping cost of most recent purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
OG
Site Experience FeedbackAug 8, 2026
Fast and great price free shipping best overall price anywhere with quality carpet
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bee
Site Experience FeedbackAug 8, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy customer
Post-Delivery FeedbackAug 8, 2026
My purchase was great! Prices were fair, order was easy and shipping was fast. Highly recommended your company
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
PHJ
Site Experience FeedbackAug 8, 2026
Need this for our business anniversary, hoping to receive item quickly. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
xxxx
Site Experience FeedbackAug 8, 2026
Happy wilh quality and price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Neeter
Site Experience FeedbackAug 8, 2026
ease of finding measurements
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 8, 2026
They say free returns however its a lie and you can't get any one to comprise with you I will never buy anything from them
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 4
- Customer Support: 1
Online Shopper
Site Experience FeedbackAug 8, 2026
longtime customer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cliff
Site Experience FeedbackAug 8, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Angie
Site Experience FeedbackAug 8, 2026
I had a very good experience placing my order with overton, quick and easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Heath
Site Experience FeedbackAug 8, 2026
Love the deals
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ashley
Site Experience FeedbackAug 8, 2026
Overall everything was straightforward and made everything clear
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 8, 2026
easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mello
Site Experience FeedbackAug 8, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 8, 2026
The experience was great order was easy and received on time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Big fish small pond
Site Experience FeedbackAug 8, 2026
It was good, found product looking for easily
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 8, 2026
I bought this same product a few years ago. It has been a good raft.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Site Experience FeedbackAug 8, 2026
I haven’t recieved my item yet. Purchase was easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackAug 8, 2026
I couldn't reach customer service to verify what size binding was on the ski I was buying.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 3
Norman
Site Experience FeedbackAug 8, 2026
Very easy, called 1st, very helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mmm
Site Experience FeedbackAug 8, 2026
Mmm
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Buzzy
Site Experience FeedbackAug 8, 2026
Overall a very easy website to navigate. Pretty straightforward.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dan
Post-Delivery FeedbackAug 8, 2026
I ordered 2 products and the online description was not apparent. So I got the wrong color for one item and the wrong size for the other. Then when we called customer support, they would not give us a return shipping label. We went to return the items by mail and it would cost us about $50.00 dollars to return. Then we had to find a camping world to return the items. The nearest one was over 50 miles away.
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
- On Time Delivery: 9
- Customer Support: N/A
Ginaway
Site Experience FeedbackAug 8, 2026
Very good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Rainey
Site Experience FeedbackAug 8, 2026
Great website! No problems at all! Was done in 10 minutes with my ordering.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jeff
Site Experience FeedbackAug 7, 2026
Great product presentation and pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
NanaK
Post-Delivery FeedbackAug 7, 2026
I didn't realize Overton's was part of Camping World
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackAug 7, 2026
Everything went fairly smooth
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Biminibungle
Post-Delivery FeedbackAug 7, 2026
We ordered an 8.5' bimini frame, we are happy with the quality of construction but after it was completely put together, then it didn't fit our pontoon. It is wide enough at the rails but not at the top. When the frame lays down it smashes our vinyl furniture. We are working on making extenders for the top portion of the frame.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
Online Shopper
Post-Delivery FeedbackAug 7, 2026
The shipment arrived well before the estimated time of arrival, which was I pleasantly surprised about. A positive experience to share with others who may be ordering from this buisness.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Jed
Site Experience FeedbackAug 7, 2026
Great price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cracker Jack
Site Experience FeedbackAug 7, 2026
Didnt you want to text with me
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fred
Site Experience FeedbackAug 7, 2026
Awesome Experience 👌
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pontoon master
Site Experience FeedbackAug 7, 2026
All went well
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
ryan
Site Experience FeedbackAug 7, 2026
website easy to use and great pricing and availability.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Arnie
Site Experience FeedbackAug 7, 2026
Had to reenter my purchase because the first entry had complications
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bobby Brown
Site Experience FeedbackAug 7, 2026
I had never heard of Overton's until I was searching for a new motor for my sailboat. The site is easy to use and has a good selection of products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JC
Site Experience FeedbackAug 7, 2026
Everything was fine. Eat and simple.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9