Overton's Reviews - 2,084 Post-Delivery Reviews - 8.8/10
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 79% | 76% |
 Neutral | 10% | 11% |
 Negative | 11% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
7.3 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 77% |
Neutral | 17% | 18% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 13,604
LM
Site Experience FeedbackJun 22, 2026
Easy process and competitive pricing
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Bob
Site Experience FeedbackJun 22, 2026
Great selection, price and ease of use website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dave
Site Experience FeedbackJun 22, 2026
Very easy to use and find what you need. Very competitive pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Worm
Site Experience FeedbackJun 22, 2026
Great
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Rocky
Site Experience FeedbackJun 22, 2026
Very easy to order and to understand the product. Good description of its features. Competitively priced
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LB
Site Experience FeedbackJun 22, 2026
I was very pleased with how easy I found a life jacket that I needs to purchase for my son. The only negative he is a size small and the selection was not very large for size small life jackets.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Cheb123
Site Experience FeedbackJun 22, 2026
The website was easy to use and user friendly. It did not take me long to get everything I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bo
Site Experience FeedbackJun 22, 2026
Easy to find what I was looking for
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Freewheelin
Site Experience FeedbackJun 22, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
skip
Site Experience FeedbackJun 22, 2026
It was all like it should have been.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Dan
Site Experience FeedbackJun 22, 2026
I find it an offensive time suck and disrespectful and deceitful tactic to after I have already gone through my cart and selected want I to do a pop up of an entirely different items saying “maybe you might want to spend your money on this.: If I wanted that IW OULD HAVE LOOKED FOR THAT. I mean for crying all night, when will this constant upselling attempting to trick someone into buying something they did not want stop. Just cut it out.
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
Maria
Site Experience FeedbackJun 22, 2026
Googled exact brand of item I was looking for and took me to your site . I did not knew the store
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJun 22, 2026
Fast shipping. Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
RayB
Site Experience FeedbackJun 22, 2026
Wish you showed pictures of item actually in use.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Steven 68
Site Experience FeedbackJun 22, 2026
Good deal with free shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dealmeupagain
Site Experience FeedbackJun 22, 2026
Just ok so far
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Searay
Site Experience FeedbackJun 22, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marty
Site Experience FeedbackJun 22, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scott
Site Experience FeedbackJun 22, 2026
The website unloaded my cart when I created an account. I had to go back and pick out the items I wanted again after that. Otherwise, the experience was straight forward.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 22, 2026
Received the second package today. Would like to have time to assemble and install before answering your questions,
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Olivia
Site Experience FeedbackJun 22, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
HW1
Site Experience FeedbackJun 22, 2026
Very easy to navigate site and found what I was looking for. Reasonable price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jp
Site Experience FeedbackJun 22, 2026
Struggle to complete payment Wasn’t clear Called 800 number to order he help me
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
J.B.
Site Experience FeedbackJun 22, 2026
Overton's usually has what I need at a good price so I shop there first
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackJun 22, 2026
No problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ready to celebrate Freedom
Site Experience FeedbackJun 22, 2026
Got a new pontoon boat and need a flag mount before July 4th - this was much cheaper compared to ordering on Amazon.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Online Shopper
Site Experience FeedbackJun 22, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackJun 22, 2026
I appreciated that the product I ordered (Star Brite Star-Tron fuel additive) was available from Overton's and that it arrived in a timely fashion. That said, I was disappointed to discover upon opening it that the bottle in which the product is sold leaked during transit, so the bubble wrap and the other packaging materials were wet with it. Since the cap had non-original material added before shipping, it seems obvious that the person who packed the product for shipping knew about the leak problems. The product should not have been shipped in this condition, in my opinion.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Sjpey
Post-Delivery FeedbackJun 22, 2026
Great prices & fast shipping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Tazlady
Site Experience FeedbackJun 22, 2026
Had hard time with checking out yesterday, but today worked great
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Reid
Site Experience FeedbackJun 22, 2026
It was good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
midnight
Site Experience FeedbackJun 22, 2026
It was easy to locate anf purchase the product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Leo
Post-Delivery FeedbackJun 22, 2026
Great selection, easy ordering, good price!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Mike h
Site Experience FeedbackJun 22, 2026
Paypal checkout didnt work, site waseasy to navigate and i found most everything inwas looking for. If satisfied when this order arrives i will be back to purchase marine stereo equipment and a chartplotter/fishfinder
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Hardy ski
Site Experience FeedbackJun 22, 2026
Overall it was an easy
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Dimo
Site Experience FeedbackJun 22, 2026
Overtones had what I needed at the best price. Smooth purchase with pat-pal.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 22, 2026
Received my order and box was open on the end I'm missing parts , the 3.1 and 3.2 handle nut and the large washer.n
- Overall Rating: 3
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 3
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 22, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BOCO
Site Experience FeedbackJun 22, 2026
Locating the product I was looking for was very expedient. Checkout process was quick.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 22, 2026
All good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tung
Site Experience FeedbackJun 22, 2026
great service so far
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Boarder
Site Experience FeedbackJun 22, 2026
Good site overall
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
Easy to find products. Well organized web site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Fat Rat
Site Experience FeedbackJun 22, 2026
What I saw with an ad on sale was not available on your website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skier80
Site Experience FeedbackJun 22, 2026
Very good and easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Suzanne
Site Experience FeedbackJun 22, 2026
Great site. Great selection. Easy to find what I was looking for and reasonably priced.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
tcamper41t
Site Experience FeedbackJun 22, 2026
all good and easy to find items. great selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lake lover
Site Experience FeedbackJun 22, 2026
I found what I wanted with ease. Everything was well displayed and located
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
happy
Site Experience FeedbackJun 22, 2026
easy to find items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10