Overton's Customer Reviews
Overton's holds a 8.6/10 overall rating and 2,205 verified post-delivery reviews on Bizrate.
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 76% | 74% |
 Neutral | 11% | 13% |
 Negative | 13% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
6.8 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 78% |
Neutral | 18% | 18% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 13,204
Harv
Post-Delivery FeedbackAug 5, 2026
I ordered 160 ft of dock edging and it came coiled in 10 ft sections. Every single piece is so deformed and twisted that the edging will not straighten out for installation. I won't be able to use this product because it's so crinkled and warped. Very disappointed. Overton's should ship these strips in straight sections, not coiled!
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Friz
Site Experience FeedbackAug 5, 2026
Website was quick and easy to use. Smooth to navigate, and checkout was a breeze
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brillo
Site Experience FeedbackAug 5, 2026
Search feature worked well
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jonesy
Site Experience FeedbackAug 5, 2026
Found product cheaper than amazon!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackAug 5, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Poohbear
Site Experience FeedbackAug 5, 2026
I quickly found what I needed and it was on sale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tim
Site Experience FeedbackAug 5, 2026
Worked as expected
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Captain13
Site Experience FeedbackAug 5, 2026
Great site, easy to navigate. Need to be able to stack coupons.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mcool
Site Experience FeedbackAug 5, 2026
When I searched for a specific item it would say item not found but when I went through the filter categories it would show several options
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
skisky89
Site Experience FeedbackAug 5, 2026
We've been using overtons since I was a kid! I'm glad you guys are still in business, and providing excellent service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
noah
Site Experience FeedbackAug 5, 2026
i don’t know
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Wayne
Site Experience FeedbackAug 5, 2026
Very professional
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gene
Site Experience FeedbackAug 5, 2026
Found the two items I ordered easily.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Robb
Site Experience FeedbackAug 5, 2026
Great deals on boating asessories
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Army
Post-Delivery FeedbackAug 5, 2026
Please see the prvious answer to the question be for this one.Told a friend about the zip lock boat ropes and he purchased 2 today.
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
- On Time Delivery: 9
- Customer Support: 7
George
Site Experience FeedbackAug 5, 2026
The site was easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
K
Site Experience FeedbackAug 5, 2026
👍
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Vern
Post-Delivery FeedbackAug 5, 2026
Loved shopping at Overtons
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Kevin
Site Experience FeedbackAug 5, 2026
Everything great very efficient using PayPal.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Josh P
Site Experience FeedbackAug 5, 2026
Everything was good for the most part. No complaints you guys have everything I need always.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
mom of millenials
Post-Delivery FeedbackAug 5, 2026
Overton's has great boating supplies if you are needing something for your boating experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Bobber
Site Experience FeedbackAug 5, 2026
Mostly clear and concise ordering process. Could use a little more product detail and what comes with each purchase. Would also recommend other products that might compliment your order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
hi
Site Experience FeedbackAug 5, 2026
fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
T
Site Experience FeedbackAug 5, 2026
It was fine.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Bob
Site Experience FeedbackAug 5, 2026
Very easy to use site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LKA boater
Post-Delivery FeedbackAug 5, 2026
Easiest way to purchase items you need for boating.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Sterrett
Post-Delivery FeedbackAug 5, 2026
Good product range and depth.easy online ordering and delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Jbede002
Site Experience FeedbackAug 5, 2026
Easy and quick shopping/checkout!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dday
Site Experience FeedbackAug 5, 2026
Have used overton’s before. Always a good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Superscooter
Post-Delivery FeedbackAug 5, 2026
Clear advertisement. Great price. Fast shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Lala
Site Experience FeedbackAug 5, 2026
Great service, products and pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 5, 2026
Got a ski rope yesterday and survey the next day. I have not had a chance to use it. My only comment is it looks like a rope. Send me the survey in 6 months than I can give my opinion.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Hugh
Post-Delivery FeedbackAug 5, 2026
Nice broad product selection and reasonable pricing.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
Lindy
Site Experience FeedbackAug 5, 2026
We are a water family. Love your products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Victor
Site Experience FeedbackAug 5, 2026
The website was easy to navigate. All information was clearly presented.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bdbwrs
Site Experience FeedbackAug 5, 2026
No issues finding ordering or paying for the items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JasTrac
Site Experience FeedbackAug 5, 2026
Price cheaper than Bass Pro Shops. Shipping more
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tom Y
Site Experience FeedbackAug 4, 2026
Excellent website and experience. Been ordering from Overton's since the 1980's from mail-in.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
phil Mycrackin
Site Experience FeedbackAug 4, 2026
relatively simple. Was disappointed that the seats I ended up buying wasnt the color I wanted. But only had ! of the one we wanted, and no way to check to see availabilty of when you would get more. Also was looking for coupons or discounts. We have 3 boats.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
c
Site Experience FeedbackAug 4, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeff
Site Experience FeedbackAug 4, 2026
It was efficient and easy. No surprises!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Joe
Site Experience FeedbackAug 4, 2026
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dr P
Post-Delivery FeedbackAug 4, 2026
Was not told in the beginning it was back ordered
- Overall Rating: 4
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 4
Online Shopper
Site Experience FeedbackAug 4, 2026
I was just very surprised at the lack of sizes available in the gloves I really wanted
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Gee
Site Experience FeedbackAug 4, 2026
You have a wonderful range of products at reasonable prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
overlanderer
Site Experience FeedbackAug 4, 2026
cheapest option at the time
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
JAM
Site Experience FeedbackAug 4, 2026
The website is easy to navigate and never have had issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackAug 4, 2026
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vic
Site Experience FeedbackAug 4, 2026
This website gave me all the information I needed to make a well informed decision about cost features and options that I may or may not need for this product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JSki
Site Experience FeedbackAug 4, 2026
Website was easy to use and provided information about product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10