Overton's Reviews - 2,082 Post-Delivery Reviews - 8.8/10
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 80% | 77% |
 Neutral | 10% | 10% |
 Negative | 11% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
7.3 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 78% |
Neutral | 17% | 18% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 13,639
Ccf
Site Experience FeedbackJun 20, 2026
Fcc
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
Desert Dog
Site Experience FeedbackJun 20, 2026
No Worries
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 20, 2026
Web site is slow, almost early 2000's type experience. Search for particular criteria, brings up list, click on item and the size searched for is not available. Particularly frustrating due to slowness of site. Shows a price and when you try to put it in cart, it is more than 2x the price shown.
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
Jeff
Site Experience FeedbackJun 20, 2026
I was able to find everything I was looking for with no problem.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mofo_G$
Site Experience FeedbackJun 20, 2026
Missing lots of images or detailed info on seats like weight rating
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackJun 20, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
River Rat
Site Experience FeedbackJun 20, 2026
Found what I needed fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brian S
Site Experience FeedbackJun 20, 2026
Frustrated that you offer promo offers to get you to your site, but you cannot stack the $10 off coupon and the 10% promo for your first time purchase.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
BJ
Site Experience FeedbackJun 20, 2026
Easy to shop from my phone, thanks!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scott D
Site Experience FeedbackJun 20, 2026
I had a good experience with the ease of finding my items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
debby
Site Experience FeedbackJun 20, 2026
could not get the website to accept promo codes for a price reduction
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
Mrbouche
Site Experience FeedbackJun 20, 2026
It was easy to find what I was looking for and reasonable prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rush
Site Experience FeedbackJun 20, 2026
Easy to order online and good price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gwen
Site Experience FeedbackJun 20, 2026
It was easy to fone what I wanted. Gave me great options
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kb
Site Experience FeedbackJun 20, 2026
Love your selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 20, 2026
The bad: none of the discount codes worked, even the one that i rcvd for signing up for emails & texts. I resent that very much.
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
Jordan
Site Experience FeedbackJun 20, 2026
Great experience and prices.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
MC
Site Experience FeedbackJun 20, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Mike
Site Experience FeedbackJun 20, 2026
Great online experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 20, 2026
Loved my purchases but wish Overton’s would put the dimensions of the anchor. I had seen someone else sent their anchor back because it didn’t fit in their anchor locker. I was worried the anchor wouldn’t fit in my locker but it did easily.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: N/A
Mandy
Site Experience FeedbackJun 20, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
George
Site Experience FeedbackJun 20, 2026
Was easy ordered from pictures. I am not good at this stuff!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brett
Post-Delivery FeedbackJun 20, 2026
The store were I picked it up at went above and beyond Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 20, 2026
Just had a quick search engine about a tube loved it love the website love to check out. The purchase was easy everything awesome.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 20, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 20, 2026
I have no problem with Overton's. However, the delivery company, FedEx, as usual has failed to deliver the second half of my order. I ordered on the 12th. First box arrived on the 15th and I’m still waiting on the second box. Unexceptionable!!!!
- Overall Rating: 3
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 10
Ben
Site Experience FeedbackJun 20, 2026
Our old tube popped and with a house full of kids coming to the lake for 4th of July I needed a new one. What a great price!
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 20, 2026
What I was looking for at a good price.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 20, 2026
Found what I needed quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Overtons
Site Experience FeedbackJun 20, 2026
Love the items I've purchased and used. East buying
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jonathan bartholomew III
Site Experience FeedbackJun 20, 2026
It is good my guy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 20, 2026
No shipping updates. This is 2026 come on man…..
- Overall Rating: 5
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 10
Willc
Site Experience FeedbackJun 20, 2026
Easy finding a product and purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ajm
Site Experience FeedbackJun 20, 2026
Very easy to navigate and easy checkout process.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Cj
Site Experience FeedbackJun 20, 2026
Helpful website
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Larkin
Site Experience FeedbackJun 20, 2026
Very easy to find exactly what I was looking for. Past purchases have always been easy and of good value
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Worktruk
Site Experience FeedbackJun 20, 2026
The order was very smooth. I was glad that I could use venmo to pay.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sparky
Site Experience FeedbackJun 20, 2026
Ease of finding item
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
-A
Site Experience FeedbackJun 20, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 20, 2026
Site easy to find and use…. Plus fair price for products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 20, 2026
Fairly easy. Did not get both discounts. They accepted the 10% off but not the $10 off. That was frustrating. Also, we had been members of good Sam before, but could not find our account.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
Riverliving
Site Experience FeedbackJun 20, 2026
Everything went smoothly with my order. No complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AGT
Site Experience FeedbackJun 20, 2026
I spoke to a sales representative on the phone. He was very helpful walking me through my order and what I needed to order to make the purchase.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Herman
Site Experience FeedbackJun 20, 2026
Oder went smoothly with no problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 20, 2026
Very easy to order the correct parts
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CJS
Site Experience FeedbackJun 20, 2026
The buying experience was flawless.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 20, 2026
Life vest ran super large at waist. Unacceptable that I had to pay shipping to return.
- Overall Rating: 1
- Would Shop Here Again: 4
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 8
Online Shopper
Site Experience FeedbackJun 20, 2026
Everything worked fine
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 20, 2026
Good product, good price.
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
GLB
Site Experience FeedbackJun 20, 2026
No issue easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10