Overton's Customer Reviews
Overton's holds a 8.6/10 overall rating and 2,199 verified post-delivery reviews on Bizrate.
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 76% | 73% |
 Neutral | 11% | 13% |
 Negative | 13% | 14% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
6.8 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 78% |
Neutral | 18% | 17% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 13,272
PSH
Post-Delivery FeedbackJul 29, 2026
They had the cheapest price I found for the 28qt cooker with wheels and I love the mint green color instead of the old red or blue cooler. Kept our food cold for 4 hours with ice packs in the cooler on our boat in the shade. On a 100 degree day.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
High Mountain Wake Cutter
Site Experience FeedbackJul 29, 2026
Best place on a pair of replacement water skis for our family that fit everyone in our group. Easy to find what we were looking for easy to check out and free shipping on top of all that. Would purchase again.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Jack
Site Experience FeedbackJul 29, 2026
Fine with floats, poor with kyaks
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
KT
Site Experience FeedbackJul 29, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Madcap
Post-Delivery FeedbackJul 29, 2026
Purchase was great but what they mean by easy returns doesn’t say anything about the customer paying for it
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
Good- would like more info posted on how to set up tax exemption
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Angie
Site Experience FeedbackJul 29, 2026
Website was easy to navigate, search and complete order
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jack
Post-Delivery FeedbackJul 29, 2026
Website was easy and communication was great after the order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Lex
Site Experience FeedbackJul 29, 2026
Great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
babybull
Site Experience FeedbackJul 29, 2026
good product for the price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Love fishing
Site Experience FeedbackJul 29, 2026
Very pleased
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackJul 29, 2026
It’s good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mwk
Site Experience FeedbackJul 29, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brillo
Site Experience FeedbackJul 29, 2026
Simple to use the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dale
Site Experience FeedbackJul 29, 2026
Great selection and good prices.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJul 29, 2026
I would have made this purchase several days ago, but I couldn't find out what size the bindings were on the ski. Emailed customer service and did chat but no help. Found size on competitor's site.
- Overall Rating: 4
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Good
Site Experience FeedbackJul 29, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Phil H
Site Experience FeedbackJul 29, 2026
It was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Copacetic62
Site Experience FeedbackJul 29, 2026
Quick search to products of interest
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rick
Site Experience FeedbackJul 29, 2026
A lot of variety for what I was looking for and ease of checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wil
Site Experience FeedbackJul 29, 2026
Love it! Perfect for what I need.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Nick
Post-Delivery FeedbackJul 29, 2026
Everything met my expectations aside from the fedex shipping. Both purchases I’ve made have no assigned on the date promised. Nothing to do with overtons but the shipping has been very dishonest
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: N/A
JVCjr
Site Experience FeedbackJul 29, 2026
Great selection of products and sales
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dan
Site Experience FeedbackJul 29, 2026
Good
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
None
Site Experience FeedbackJul 29, 2026
Very good experience.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 29, 2026
Clunky checkout process. A quick Apple Pay link is preferred but I still had to fill out all my information.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tinkerer
Site Experience FeedbackJul 29, 2026
Easy to order. Great sale price
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Stew
Site Experience FeedbackJul 29, 2026
Super easy to work with obvious quality parts for my classic boat
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big Kahuna
Post-Delivery FeedbackJul 29, 2026
Overall fits the bill, shipping was split into two which made it confusing.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Monti
Site Experience FeedbackJul 29, 2026
E!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rocky
Site Experience FeedbackJul 29, 2026
Good
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Irish
Site Experience FeedbackJul 29, 2026
Website easy to maneuver and find products i need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scott
Post-Delivery FeedbackJul 29, 2026
The company and product are fine... IT'S THE IDIOTS THAT DELIVER WHERE EVER THEY FEEL LIKE AND I HAVE TO DRIVE UP AND DOWN THE ROAD SEARCHING FOR BOXES WITH MY NAME ON THEM 🤬 I still haven't found a link or phone # for customer service or sales ???
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 6
- Customer Support: N/A
Spiderman19
Site Experience FeedbackJul 29, 2026
Hoping these guide bars will be strong enough to sustain the weight & size of my boat. Just wish it wouldn't had ran out of stock & had to wait over a week for Restocking.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
jcousie
Post-Delivery FeedbackJul 29, 2026
Easy to order and get exactly what I wanted on a timely basis and at a reasonable cost.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Eddie K
Post-Delivery FeedbackJul 29, 2026
The adjustable seat post was exactly what I needed. It installed easily, fitting perfectly on the old mounts. It made boating much more comfortable & safe.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Two eye
Post-Delivery FeedbackJul 29, 2026
Easy to order fast delivery can't complain
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Mike
Site Experience FeedbackJul 29, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Slick
Site Experience FeedbackJul 28, 2026
Overtons had the items we were looking for at the lowest prices. Have been very satisfied with them!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fco
Site Experience FeedbackJul 28, 2026
Ok
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
khas
Site Experience FeedbackJul 28, 2026
Good experience, easy to use site and i have used it before.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BarnFind
Site Experience FeedbackJul 28, 2026
Purchase went good.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
RB
Site Experience FeedbackJul 28, 2026
I don’t ever order online and this was easy
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Bob
Site Experience FeedbackJul 28, 2026
Was going to use a promo code to reduce my purchase cost but the discount put me below the free shipping threshold and shipping was more than the discount. Your discounts should not impact your free shipping thresholds.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
BosBill
Site Experience FeedbackJul 28, 2026
Found what I was looking for and in short order and have an exceptional sales price. Check out was straight forward.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Spike
Site Experience FeedbackJul 28, 2026
Great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
P
Site Experience FeedbackJul 28, 2026
Good expierience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 28, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 10
Chet
Site Experience FeedbackJul 28, 2026
All good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 28, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10