Overton's Reviews - 2,091 Post-Delivery Reviews - 8.9/10
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 80% | 77% |
 Neutral | 10% | 11% |
 Negative | 10% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 79% | 77% |
Neutral | 17% | 19% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 13,627
Online Shopper
Site Experience FeedbackJun 15, 2026
First time using site, will be using it more!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eric
Site Experience FeedbackJun 15, 2026
Easy website to navigate. Good discounts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dyl
Site Experience FeedbackJun 15, 2026
So far so good, easy to use. We just ordered, waiting to see how delivery goes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cowboy
Site Experience FeedbackJun 15, 2026
Quick and easy to order items.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Toolman
Site Experience FeedbackJun 15, 2026
It was fairly easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Crivitz
Site Experience FeedbackJun 15, 2026
Overall great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
None
Site Experience FeedbackJun 15, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 15, 2026
I bought two boat tubes. They were both missing minor parts. One of the tubes was separated in shipping and didn’t arrive until 2 days later.
- Overall Rating: 4
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 2
- Customer Support: 4
Online Shopper
Site Experience FeedbackJun 15, 2026
promo codes do
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
TennMarine
Site Experience FeedbackJun 15, 2026
Couldn't find nor think of the name of the particular item I need.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jimbo
Site Experience FeedbackJun 15, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dus
Site Experience FeedbackJun 15, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beav
Site Experience FeedbackJun 15, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SEAn23
Site Experience FeedbackJun 15, 2026
Little bait and switch on facebook with a 60 dollar 50amp cable, but still ended up with a square deal , I am pleased with the bargain I received,
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
Chase
Site Experience FeedbackJun 15, 2026
I loved it supper simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Liz
Site Experience FeedbackJun 15, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Middlepond monsters
Site Experience FeedbackJun 15, 2026
I wish there was more detail on the product description. The chat bot really wasn't helpful
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Tmil44
Site Experience FeedbackJun 15, 2026
Had the exact product I was looking for with free shipping, couldn’t beat it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Matt R
Site Experience FeedbackJun 15, 2026
First had trouble with payment selection but worked it out.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
Bri
Site Experience FeedbackJun 15, 2026
Liked the promo
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 15, 2026
Facebook link to the Overton site, which led me to towables. Site was easy to navigate.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skiboy
Site Experience FeedbackJun 15, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andy G
Site Experience FeedbackJun 15, 2026
Overtons is great shipping and prices are fair. The Ai chat bot sucks.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 15, 2026
Easy access
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ha
Site Experience FeedbackJun 15, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 15, 2026
Thought would get the 10% off then said didn’t spend enough, whatever
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackJun 15, 2026
I can’t provide much detail on your site. I went from Google, to the item, to the cart. I will check it out next time I need camping gear or will visit the Akron store.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Dutch Boy
Site Experience FeedbackJun 15, 2026
I was searching for the best deal on a Honda 2.3hp outboard motor for my dinghy. Overton's had the best deal. Not by much but enough to select Overton
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
JB
Post-Delivery FeedbackJun 15, 2026
No issues: arrived on-time, products well-constructed, & easy to inflate.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 15, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Flash
Site Experience FeedbackJun 15, 2026
Tedious
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
billy bob
Site Experience FeedbackJun 15, 2026
it was fine.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Noshacal
Site Experience FeedbackJun 15, 2026
10% off coupon only good for 8%
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
pine
Site Experience FeedbackJun 15, 2026
good product
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Rand
Site Experience FeedbackJun 15, 2026
Smooth and easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 15, 2026
it was ok
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dan
Site Experience FeedbackJun 15, 2026
Experience was ok
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
UnhappyBoater
Site Experience FeedbackJun 15, 2026
Suckered me into getting on a mailing list and then did not get the 10% discount. Again, your site & service fid not impress. I regret ordering from Overtons.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackJun 15, 2026
fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RLthe1
Site Experience FeedbackJun 15, 2026
Good experience overall. Some of the filtering features in the deals/discount section didn't seem to be functioning properly
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
bvz
Post-Delivery FeedbackJun 15, 2026
products were described quit well and arrived really fast!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Pancho
Site Experience FeedbackJun 15, 2026
Use to by here, new boat, starting to buy again.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 15, 2026
No coupons applied which is annoying to have to try seventeen codes and not even get a discount. The product was easy to find and purchase what I needed.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Jimmymac55
Site Experience FeedbackJun 15, 2026
EZ to navigate checkout fast and simple. Great selections, good pricing..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chaos2767
Site Experience FeedbackJun 15, 2026
Easy to find what I was looking for
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 15, 2026
Nice experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cabin
Site Experience FeedbackJun 15, 2026
The Website was very user friendly and easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brian Wyss
Site Experience FeedbackJun 15, 2026
It was easy to find great life vests that I needed for my new to me tritoon boat. I will likely be back for other accessories that I must have as I understand them all
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Fun4All
Site Experience FeedbackJun 15, 2026
Hard to get thru the checkout process
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Ron
Site Experience FeedbackJun 15, 2026
clear and easy to navigate pricing very competitive great selection
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A