Overton's Customer Reviews
Overton's holds a 8.6/10 overall rating and 2,200 verified post-delivery reviews on Bizrate.
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 76% | 73% |
 Neutral | 11% | 13% |
 Negative | 13% | 14% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
6.7 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 78% |
Neutral | 18% | 17% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 13,264
Online Shopper
Site Experience FeedbackJul 31, 2026
Good communication
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Maymay
Site Experience FeedbackJul 31, 2026
Had a great experience looking up what I needed for my boat dock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Johnny
Site Experience FeedbackJul 31, 2026
The right parts for the right price. What ever I need I can find it at Overton's.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 31, 2026
My parents order from over one all the time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tony
Site Experience FeedbackJul 31, 2026
The site was ok to navigate once you figure it out but once you find what you want the checkout process is straightforward
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Casserole
Site Experience FeedbackJul 31, 2026
Easy to use website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim
Site Experience FeedbackJul 31, 2026
Good found what I was looking for, an checked out some other things.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
easy
Site Experience FeedbackJul 31, 2026
This transaction was short and easy.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Bgale
Site Experience FeedbackJul 31, 2026
Seemed easy to use the online website and the price seemed like a good deal
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
johnnyb
Site Experience FeedbackJul 31, 2026
attempted to use $10 off code that I received due to signing up for emails. I lost the code due to signing off before able to place the order. Contacted you to try to get the code but was unsuccessful. Frustrating. Never got the $10 off.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 31, 2026
Good experience!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Taylor
Site Experience FeedbackJul 31, 2026
Website was slow/glitchy, but everything else was great!
- Overall Rating: 7
- Would Shop Here Again: 3
- Likelihood To Recommend: 7
Papaw
Site Experience FeedbackJul 31, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 31, 2026
I hjave always been able to find the items I need at Overton's. A wide selection in many different areas.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dan
Post-Delivery FeedbackJul 31, 2026
Got a tube and tow rope.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
Bill
Site Experience FeedbackJul 31, 2026
Good interface. Only concern is that I initially found this product on Amazon and since of the specs are different.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Homer
Post-Delivery FeedbackJul 31, 2026
I've gotten the trolling plate it works great. The 1st one I ordered didn't fit & I'm waiting for a return label.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: 6
MN Joe
Site Experience FeedbackJul 31, 2026
Everything went well.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 31, 2026
Significant confusion on 10% off. Hard to get a code and then it never didn’t work.
- Overall Rating: 4
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
CPE3
Site Experience FeedbackJul 31, 2026
Boat has a Shara 1100 pump- float is bad and wanted to use same mounting location and holes/ screw that are on the 1100 pump. I used AI to compare the mounting location, space and existing holes. AI informed me that i should not have any issues and gave me a few hints then i went to the web and did a search. Now Overton's was not have the lowest price out there But I have purchase many items from overton's in the past 30 plus years and have not been disappointed ever thus making this a no brainer. Thank you Overton's see you on the next trip.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big Daddy
Site Experience FeedbackJul 31, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big pappa
Site Experience FeedbackJul 31, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 31, 2026
Was difficult
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Jared
Site Experience FeedbackJul 31, 2026
Site was slow
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Nick L
Site Experience FeedbackJul 31, 2026
My overall interaction with the website was great. Food exactly what I wanted and it went super well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim R
Post-Delivery FeedbackJul 31, 2026
Easy to order and timely delivery.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
Tim
Site Experience FeedbackJul 31, 2026
My son recommended this item
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Katfish Kev
Site Experience FeedbackJul 31, 2026
old winch died, needed a new one and prefer to pay with Paypal so I picked Overton's Paypal payment option
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 31, 2026
Waiting on response
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- On Time Delivery: 4
- Customer Support: 9
AlexV
Site Experience FeedbackJul 31, 2026
Good options and good prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Water lovin girl
Post-Delivery FeedbackJul 31, 2026
Needed an extra life jackets to use for our jet ski trip in a week (last minute is how we roll 🤦🏽♀️) ordered Saturday, recieved Wednesday and left for vaca Friday. Worked perfectly. Fit was exactly what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
SD
Post-Delivery FeedbackJul 31, 2026
I would recommend Overton’s for boating and water skiing products. The checkout process could be easier because, for me, Apple Pay didn’t work. But shipping is quick and easy. The selection of products is great. This is the first time I wanted a product from Overton’s that wasn’t in stock.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
Jc
Post-Delivery FeedbackJul 31, 2026
Iv been trying to get ahold of the seller on returning it so I can ship it back
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
kenni cool
Post-Delivery FeedbackJul 31, 2026
Web site platform well organized, expanded narrative(s), testimonies, product spec.(s) availability, suggestions for items i was researching for purchase offered on sale were profiled, all final prices were clearly posted ETA delivery window was also provided. Very please life long Overton's customer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJul 31, 2026
This is the first time I have used Overton's although I have seen plenty of ads. So I rated it middle of the rating system due to it's still yet to be determined my overall experience. So far it's about average with others for online shopping.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
scot
Site Experience FeedbackJul 31, 2026
Today's purchase was fair price and description. Many many other items are overpriced, but when I find a decent deal on a product I want, I will come here often
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rusty
Post-Delivery FeedbackJul 31, 2026
Ordered a Bimini top for my pontoon. I wanted black but it was on back order so I ordered a charcoal gray. It was ok , not as dark as I wanted but it was fine. Installed the top in about 30 minutes. Fits really well and looks great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Jj
Site Experience FeedbackJul 31, 2026
The website worked perfect perfectly
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJul 31, 2026
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
John boat
Site Experience FeedbackJul 31, 2026
All was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bob
Site Experience FeedbackJul 31, 2026
I have tried to reset my password several times with no email response that will allow me to change it.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Online Shopper
Post-Delivery FeedbackJul 30, 2026
Failed to deliver on time
- Overall Rating: 4
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 3
- Customer Support: 3
Gaby
Site Experience FeedbackJul 30, 2026
Couldn’t find the coupon code
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
none
Site Experience FeedbackJul 30, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bubbles15
Site Experience FeedbackJul 30, 2026
Very easy to navigate. Pictures are good on all the products I looked at.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mr bill 01
Site Experience FeedbackJul 30, 2026
Confusing to set up account after I thought I bought the seats.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Overall good experience!
Site Experience FeedbackJul 30, 2026
Filters didn’t work, kept showing wrong sizes. Inconsistent product details and naming conventions make it hard to decide what to buy.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
DrScott
Post-Delivery FeedbackJul 30, 2026
i looked at several places to buy the skis and life jackets and Overton's had the best price with the best availability.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Mike
Site Experience FeedbackJul 30, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
amyho
Site Experience FeedbackJul 30, 2026
Took me a couple of try's to get the order to go thru but the 3 time it went thru easily
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10