Overton's Customer Reviews
Overton's holds a 8.6/10 overall rating and 2,201 verified post-delivery reviews on Bizrate.
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 76% | 73% |
 Neutral | 11% | 13% |
 Negative | 13% | 14% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
6.7 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 78% |
Neutral | 18% | 17% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 13,243
Online Shopper
Site Experience FeedbackAug 1, 2026
Affirm pay
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
teach
Site Experience FeedbackAug 1, 2026
Easy to find what I'm looking for. Competitive prices, quick shipping. Great Experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pete
Site Experience FeedbackAug 1, 2026
Straight up good
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Skier
Site Experience FeedbackAug 1, 2026
I’m not quite sure about the experience yet as I just ordered the item and not received it yet
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
DuxFisher
Site Experience FeedbackAug 1, 2026
Easy
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackAug 1, 2026
We ordered a whiteboard received it when they said they would, however we were missing a bolt for the bracket to the board so we cannot use it and still cannot use it and still have not received the replacement bolt very disappointed
- Overall Rating: 1
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 5
Rich
Site Experience FeedbackAug 1, 2026
Everything was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
OJ
Site Experience FeedbackAug 1, 2026
Good selection for what I need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 1, 2026
Product was correct just delayed shipping was a issue
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 1
- Customer Support: N/A
Jim
Site Experience FeedbackAug 1, 2026
Great way to shop
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
B
Site Experience FeedbackAug 1, 2026
Easy to navigate and thorough
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Bonobo9
Site Experience FeedbackAug 1, 2026
The transaction was straightforward. I hate internet games. And Camping World
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 1, 2026
Great and user friendly is excellent.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Greg R
Site Experience FeedbackAug 1, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
JellyBean
Site Experience FeedbackAug 1, 2026
Good experience
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackAug 1, 2026
Great experience, easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
J
Site Experience FeedbackAug 1, 2026
All good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Jess
Site Experience FeedbackAug 1, 2026
My items shipped quickly and were delivered early. Everything looks like advertised. Would highly recommend.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Webb
Site Experience FeedbackAug 1, 2026
Very easy to navigate site.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Bud
Site Experience FeedbackAug 1, 2026
Na
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
SpK
Site Experience FeedbackAug 1, 2026
Familiar to me
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Brandon
Site Experience FeedbackAug 1, 2026
Great experience thank you very much.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JST
Site Experience FeedbackAug 1, 2026
Not much to say. Experience was organized and I found what I was looking for quickly.
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
GRAYBEAR73
Post-Delivery FeedbackAug 1, 2026
WHEN I RECEIVED MY ORDER, ALL PAFRTS WERE IN PERFECT CONDITION. THE COLORS WERE EXACTLY WHAT I NEEDED. GREAT JOB, GUYS.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Jake
Site Experience FeedbackAug 1, 2026
Cheaper then Amazon but higher shipping rate then expected
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
BobE2125
Post-Delivery FeedbackAug 1, 2026
Lifejackets were universal adult size, but were very small
- Overall Rating: 3
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 10
Mitch from Maine
Site Experience FeedbackAug 1, 2026
It was a great experience shopping online With Overtons
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HB
Post-Delivery FeedbackAug 1, 2026
I was in Need for some fenders for my boat and I looked in the catalog ordered them and they showed up very quickly and I'm pleased with both the quality and the service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
Was quick and easy although it did not give me my 10% that I clicked for email and text newsletter
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 31, 2026
Good communication
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Maymay
Site Experience FeedbackJul 31, 2026
Had a great experience looking up what I needed for my boat dock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Johnny
Site Experience FeedbackJul 31, 2026
The right parts for the right price. What ever I need I can find it at Overton's.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 31, 2026
My parents order from over one all the time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tony
Site Experience FeedbackJul 31, 2026
The site was ok to navigate once you figure it out but once you find what you want the checkout process is straightforward
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Casserole
Site Experience FeedbackJul 31, 2026
Easy to use website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim
Site Experience FeedbackJul 31, 2026
Good found what I was looking for, an checked out some other things.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
easy
Site Experience FeedbackJul 31, 2026
This transaction was short and easy.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Bgale
Site Experience FeedbackJul 31, 2026
Seemed easy to use the online website and the price seemed like a good deal
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
johnnyb
Site Experience FeedbackJul 31, 2026
attempted to use $10 off code that I received due to signing up for emails. I lost the code due to signing off before able to place the order. Contacted you to try to get the code but was unsuccessful. Frustrating. Never got the $10 off.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 31, 2026
Good experience!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Taylor
Site Experience FeedbackJul 31, 2026
Website was slow/glitchy, but everything else was great!
- Overall Rating: 7
- Would Shop Here Again: 3
- Likelihood To Recommend: 7
Papaw
Site Experience FeedbackJul 31, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 31, 2026
I hjave always been able to find the items I need at Overton's. A wide selection in many different areas.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dan
Post-Delivery FeedbackJul 31, 2026
Got a tube and tow rope.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
Bill
Site Experience FeedbackJul 31, 2026
Good interface. Only concern is that I initially found this product on Amazon and since of the specs are different.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Homer
Post-Delivery FeedbackJul 31, 2026
I've gotten the trolling plate it works great. The 1st one I ordered didn't fit & I'm waiting for a return label.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: 6
MN Joe
Site Experience FeedbackJul 31, 2026
Everything went well.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 31, 2026
Significant confusion on 10% off. Hard to get a code and then it never didn’t work.
- Overall Rating: 4
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
CPE3
Site Experience FeedbackJul 31, 2026
Boat has a Shara 1100 pump- float is bad and wanted to use same mounting location and holes/ screw that are on the 1100 pump. I used AI to compare the mounting location, space and existing holes. AI informed me that i should not have any issues and gave me a few hints then i went to the web and did a search. Now Overton's was not have the lowest price out there But I have purchase many items from overton's in the past 30 plus years and have not been disappointed ever thus making this a no brainer. Thank you Overton's see you on the next trip.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big Daddy
Site Experience FeedbackJul 31, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10