Overton's Customer Reviews
Overton's holds a 8.6/10 overall rating and 2,212 verified post-delivery reviews on Bizrate.
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 76% | 74% |
 Neutral | 11% | 13% |
 Negative | 13% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
6.8 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 78% |
Neutral | 18% | 18% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 13,202
Lake Girl
Site Experience FeedbackAug 6, 2026
Just a basic website with basic functionality. It was fine for what I needed.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Slowly
Site Experience FeedbackAug 6, 2026
Great website, no hassle, great prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Allen
Site Experience FeedbackAug 6, 2026
Fast & easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cuzz
Site Experience FeedbackAug 6, 2026
Pricey
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dylan
Site Experience FeedbackAug 6, 2026
Customer service was great, cancelled order but I needed to re order and it was quick to make order. Hope all will go well with the part arriving
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
TxRN
Post-Delivery FeedbackAug 6, 2026
These skis did not meet our expectations. I sent an email to see if I can return them to Camping World as we do not have an Overton’s any where near us. I do not want to be stuck with these skis!
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 1
Salt life
Site Experience FeedbackAug 6, 2026
I had a good time
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Upset customer
Post-Delivery FeedbackAug 6, 2026
Ordered product 3 weeks ago was charged then received email it was on back order. Was told it would be shipped today and got another back order email. Would not recommend to anyone at this point.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 3
Dawnmarieatsea
Post-Delivery FeedbackAug 6, 2026
I found a quick dry towel in a department store, and was not aware of that company selling towels. So I did a google search for the towel. It was much cheaper at Overtons and even with shipping fees; it was a very good deal!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
ZipDock Mooring
Post-Delivery FeedbackAug 6, 2026
ZipDock Mooring system is excellent and very easy to use,shipping was very quick and notifications were timely!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Northwoods pontoon
Site Experience FeedbackAug 6, 2026
Good, found products I needed.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Boater
Post-Delivery FeedbackAug 6, 2026
Had a defective tube that I purchased in late August 2025. Got a total refund for it. Purchased this tube as a replacement. It works great
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 6, 2026
N/A
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Chappy
Site Experience FeedbackAug 6, 2026
All Good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
John
Site Experience FeedbackAug 6, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kool kat
Site Experience FeedbackAug 6, 2026
Everything was quick and easy. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Matt
Site Experience FeedbackAug 6, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BuchananBoater
Site Experience FeedbackAug 6, 2026
Search was easy and I was able to find what I needed. The itme required a option selection and I did find that a little clunky, especially on the mobile device.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nancy
Post-Delivery FeedbackAug 6, 2026
I received jet ski cover which is great. I also ordered oil for my boats at the same time which still haven’t come.
- Overall Rating: 5
- Would Shop Here Again: 3
- Likelihood To Recommend: 5
- On Time Delivery: 5
- Customer Support: 5
Rob
Site Experience FeedbackAug 6, 2026
Good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skip
Site Experience FeedbackAug 6, 2026
I was unable to get specific information on what was included with the motor.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Dan
Site Experience FeedbackAug 6, 2026
Easy. Great product description.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
xxx
Site Experience FeedbackAug 6, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Giacomo
Site Experience FeedbackAug 6, 2026
Website was very easy to access, and I was able to buy with no confusion
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kay
Site Experience FeedbackAug 6, 2026
good descriptions of most products. Some did not have a size reference
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
boog
Site Experience FeedbackAug 6, 2026
none
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 6, 2026
easy website to navigate and good prices
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
LD
Site Experience FeedbackAug 6, 2026
Very easy to find what I needed, great selection.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BH
Post-Delivery FeedbackAug 6, 2026
Quick easy site to navigate, pricing okay, shipping ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
Pensapilot
Site Experience FeedbackAug 6, 2026
No issues
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skeeter 250
Post-Delivery FeedbackAug 6, 2026
Package arrived on time and exactly what i needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Don
Site Experience FeedbackAug 6, 2026
I found my bunk wraps quickly and they are what I need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 6, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
Tabbitha
Site Experience FeedbackAug 6, 2026
Website was easy to use , can’t rate overall experience until I receive my order
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
The fonz
Site Experience FeedbackAug 6, 2026
Same as always no promo code works
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Harv
Post-Delivery FeedbackAug 5, 2026
I ordered 160 ft of dock edging and it came coiled in 10 ft sections. Every single piece is so deformed and twisted that the edging will not straighten out for installation. I won't be able to use this product because it's so crinkled and warped. Very disappointed. Overton's should ship these strips in straight sections, not coiled!
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Friz
Site Experience FeedbackAug 5, 2026
Website was quick and easy to use. Smooth to navigate, and checkout was a breeze
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brillo
Site Experience FeedbackAug 5, 2026
Search feature worked well
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jonesy
Site Experience FeedbackAug 5, 2026
Found product cheaper than amazon!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackAug 5, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Poohbear
Site Experience FeedbackAug 5, 2026
I quickly found what I needed and it was on sale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tim
Site Experience FeedbackAug 5, 2026
Worked as expected
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Captain13
Site Experience FeedbackAug 5, 2026
Great site, easy to navigate. Need to be able to stack coupons.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mcool
Site Experience FeedbackAug 5, 2026
When I searched for a specific item it would say item not found but when I went through the filter categories it would show several options
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
skisky89
Site Experience FeedbackAug 5, 2026
We've been using overtons since I was a kid! I'm glad you guys are still in business, and providing excellent service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
noah
Site Experience FeedbackAug 5, 2026
i don’t know
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Wayne
Site Experience FeedbackAug 5, 2026
Very professional
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gene
Site Experience FeedbackAug 5, 2026
Found the two items I ordered easily.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Robb
Site Experience FeedbackAug 5, 2026
Great deals on boating asessories
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Army
Post-Delivery FeedbackAug 5, 2026
Please see the prvious answer to the question be for this one.Told a friend about the zip lock boat ropes and he purchased 2 today.
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
- On Time Delivery: 9
- Customer Support: 7