Overton's Customer Reviews
Overton's holds a 8.6/10 overall rating and 2,199 verified post-delivery reviews on Bizrate.
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 76% | 73% |
 Neutral | 11% | 13% |
 Negative | 13% | 14% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
6.7 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 78% |
Neutral | 18% | 17% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 13,240
nick
Site Experience FeedbackAug 2, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LLM
Post-Delivery FeedbackAug 2, 2026
I bought a new boat cover, it cost hundreds of dollars and was supposed to be custom made for my exact boat. But it is too short. I called customer service and they said someone would contact me from the company that made the cover but no one has.
- Overall Rating: 3
- Would Shop Here Again: 2
- Likelihood To Recommend: 5
- On Time Delivery: 10
- Customer Support: 2
Ccccccccccc
Site Experience FeedbackAug 2, 2026
Great
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Happy customer
Site Experience FeedbackAug 2, 2026
For some reason had to enter billing couple times
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Welch
Site Experience FeedbackAug 2, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shalance
Site Experience FeedbackAug 2, 2026
I have no complaints. It was a fast smooth process. The 10% coupon persuaded me to purchase these items tonight.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Boat guy
Post-Delivery FeedbackAug 2, 2026
I recently bought a used boat. I needed to completely outfit the boat with all necessary safety and operating equipment. Overton's had everything I needed, at a fair price and fast delivery.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
John
Site Experience FeedbackAug 2, 2026
It works like expected.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PontoonKing
Site Experience FeedbackAug 2, 2026
Easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RAK
Site Experience FeedbackAug 2, 2026
Very good experience today.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill
Site Experience FeedbackAug 2, 2026
Lost mirror on boat and needed a replacement. Overtone had a great selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chico
Site Experience FeedbackAug 2, 2026
Good discount Exactly what I was looking for.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Anchor boy
Site Experience FeedbackAug 2, 2026
All good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Bambi
Site Experience FeedbackAug 2, 2026
It took me a bit to find the boat cover I needed but I found the strap right away
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 2, 2026
Looking for boat accessories
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joey
Site Experience FeedbackAug 2, 2026
Satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
Quick and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Don
Post-Delivery FeedbackAug 2, 2026
I would recommend them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackAug 2, 2026
n/a
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Froggy
Site Experience FeedbackAug 2, 2026
as expected
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dennis
Site Experience FeedbackAug 2, 2026
Quickly and easily found what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joppy
Site Experience FeedbackAug 2, 2026
Loved the items and details but the site was super slow and disappointing. It took forever to navigate due to how sluggish the site was.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Metzaluna2
Site Experience FeedbackAug 2, 2026
Found what I needed in a second. I have been boating for forty years, and I am sorry it took me this long to find Overton's
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Laurel
Site Experience FeedbackAug 2, 2026
It was good other than the top said use your 10% discount. I could not find it or use it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SC
Site Experience FeedbackAug 2, 2026
Very easy to use .
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Amdnarg
Site Experience FeedbackAug 2, 2026
I was trying to pay by credit card and you did not have that option out front. Apple Pay PayPal by time. Where is the credit card choice?
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackAug 2, 2026
Air pump was a replacement for one that stopped working after 4 years
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Alex
Site Experience FeedbackAug 2, 2026
Good experience
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Susie
Site Experience FeedbackAug 2, 2026
You had everything I needed and it was very easy shopping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ang
Site Experience FeedbackAug 2, 2026
Good, found ropes for a good price too
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
James
Post-Delivery FeedbackAug 2, 2026
I am happy with my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Tim G
Site Experience FeedbackAug 2, 2026
Website is user friendly easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ozzie
Site Experience FeedbackAug 2, 2026
Everything was easy to use.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Karina
Site Experience FeedbackAug 2, 2026
Love quality
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Andrew
Site Experience FeedbackAug 2, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Moosie1955
Site Experience FeedbackAug 2, 2026
The site is easy to navigate and the check out process is seamless.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
J
Site Experience FeedbackAug 2, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Rude boy
Site Experience FeedbackAug 2, 2026
Large selection of quality dock parts for our new dock. Website was easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
WildBuck
Site Experience FeedbackAug 2, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Floydcarp
Site Experience FeedbackAug 2, 2026
Everything went well
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Craig
Site Experience FeedbackAug 2, 2026
Was great. Easy to find and priced reasonably
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
trm
Post-Delivery FeedbackAug 2, 2026
Overtons offers quality products. I like the shore docker 1200 roll up ramp for my PWC.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Popeye
Post-Delivery FeedbackAug 2, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Bassangler1973
Site Experience FeedbackAug 2, 2026
Found your website helpful and easy to use with good descriptions of products.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
JC
Site Experience FeedbackAug 2, 2026
Site easy to use. 10% off Deal offered upon opening never saw option to apply to purchase that was disappointing. Had to enter my email address three separate times. I am sure I will purchase from this site again.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
False advertising
Site Experience FeedbackAug 2, 2026
Signed up for 10% off order. Would not allow me to use at checkout. Total data mining bullshit. Signed up for $10 off coupon at checkout would not honor at checkout. Total data mine bullshit.
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
Fredski
Site Experience FeedbackAug 2, 2026
Ok experience
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 1, 2026
Affirm pay
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
teach
Site Experience FeedbackAug 1, 2026
Easy to find what I'm looking for. Competitive prices, quick shipping. Great Experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10