Overton's Reviews - 2,080 Post-Delivery Reviews - 8.8/10
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 80% | 77% |
 Neutral | 10% | 10% |
 Negative | 11% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 79% | 78% |
Neutral | 17% | 18% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 13,634
Joe Rocco
Site Experience FeedbackJun 18, 2026
Very easy to navigate select my choice I just wear there were more color options when you buy skis you should have a matching vest and a matching rope
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jamie
Site Experience FeedbackJun 18, 2026
Love the prices and suggestions
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJun 18, 2026
Backorder with no eta on our bumpers. No easy option to cancel order
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 18, 2026
I am about to place an order for more of the items I ordered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Cap Don
Site Experience FeedbackJun 18, 2026
Easy to find what I was looking for, good prices and easy to check out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Doug
Site Experience FeedbackJun 18, 2026
Good experience but I was offered a discount the first time I logged in. I went out of the site and wasn’t offered it when I came back in again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJun 18, 2026
Didn’t know what choice to make when choosing options and couldn’t check out. I just assumed out of stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Neenie
Site Experience FeedbackJun 18, 2026
Great website!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Malibu Dan
Site Experience FeedbackJun 18, 2026
Website was good. No issues. I hope the delivery is on-time or sooner. Delivery confirmation or revised date would be nice.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Mike R
Site Experience FeedbackJun 18, 2026
Always easy to shop for what you need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big D
Site Experience FeedbackJun 18, 2026
It was very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scott
Site Experience FeedbackJun 18, 2026
It was easy to find what I was looking for. And check out was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy Customer
Post-Delivery FeedbackJun 18, 2026
Purchased a collapsible two step, top mount, folding ladder for a swim platform. I hoped it would be sufficient but was too short. Purchased a like kind three step and it will do the task fine. Considered the four step but decided against it. From no step to a three step will be a great improvement when climbing back into the boat.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
J Crew
Site Experience FeedbackJun 18, 2026
Great! Will order again
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KW
Site Experience FeedbackJun 18, 2026
Easy to use website and excellent variety of products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dave R
Site Experience FeedbackJun 18, 2026
I didn't even know these were available. I'm actually using then in a trailer but now I am thinking about replacing seat cushions on my actual pontoon boat that is starting to show some fading and seam seperation
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Flyaker
Site Experience FeedbackJun 18, 2026
overall good shopping experience. would like to have more details on the product I purchased. A copy of the instructions would be helpful
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bass Tracker Pro
Site Experience FeedbackJun 18, 2026
I was looking for a replacement pedestal for my bass tracker pro. Overton’s came highly recommended by a friend. I found exactly what I was looking for at the best price.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 18, 2026
This is a lot of in depth questions for a $100 I’m probably not going to win - the website was fine and easy to navigate
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
JConz
Site Experience FeedbackJun 18, 2026
Everything was fine
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackJun 18, 2026
It was easy to locate the item I was interested in, other sites did not provide adequate information. Overton had the perfect product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Curtis S.
Site Experience FeedbackJun 18, 2026
Website was very user friendly.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Mama N
Site Experience FeedbackJun 18, 2026
Saved money with your promotion .. very happy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
The website blocked me several times which was frustrating as I was only viewing merchandise.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 8
Zowie
Site Experience FeedbackJun 18, 2026
The website was for the most part pretty easy other than trying to make sure on colors on the pontoon boat seats. A lot of products are really expensive. I just ordered the product so I can't comment on the product yet.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Gerry
Site Experience FeedbackJun 18, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Starman
Site Experience FeedbackJun 18, 2026
Awesome so far. Can’t wait to see product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hmm0807
Site Experience FeedbackJun 18, 2026
Overton’s was super easy to navigate!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mick
Site Experience FeedbackJun 18, 2026
Finally found what I've been looking for!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jschuit
Site Experience FeedbackJun 18, 2026
It is easy and I can trust it. Perfect.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Sole
Site Experience FeedbackJun 18, 2026
The website is clear and easy the checkout steps are incredibly helpful during checkout keeping everything you are doing in order. Overall very good experience, will be using Overtons in the future
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Nathan
Site Experience FeedbackJun 18, 2026
always great to work with
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJun 18, 2026
Customer service said the order was arriving a day ago. It didn’t. Then customer service said they have no way to see what is going on with the order and would try to cancel it but weren’t sure if they could. No resolution.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 4
Bill B
Post-Delivery FeedbackJun 18, 2026
Great sale price on the knee board I wanted with free and quick shipping
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Pa
Site Experience FeedbackJun 18, 2026
Good selection and fair pricing. Utilized first time 10% discount. As long as delivery is timely this should be an A+ expereince
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
SalSal
Site Experience FeedbackJun 18, 2026
Had to put in billing address several times because it was different from shipping address. Finally figured out how to change the shipping address as the logarithm put in wrong city. Had to really look hard to figure out how to edit the shipping address.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Badboy
Site Experience FeedbackJun 18, 2026
The site was easy to navigate and also to compare different products. One problem I did have was in getting my introductory 10% off on my order. I placed an order anyway but there's no need for the company to push 10% off if you can't get it.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Chicken man
Site Experience FeedbackJun 18, 2026
Pretty straightforward ordering. The product was the best for my use age.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
awesome and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
Good overall experience. Easily found what I needed for a great price!
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Will
Site Experience FeedbackJun 18, 2026
Everything was easy and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Ed
Site Experience FeedbackJun 18, 2026
Easy purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rob
Site Experience FeedbackJun 18, 2026
quick search...easy to find!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
Thanks for being on line
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jill
Site Experience FeedbackJun 18, 2026
Very Easy to place my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Punker
Site Experience FeedbackJun 18, 2026
Handy and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N/A
Site Experience FeedbackJun 18, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KC
Site Experience FeedbackJun 18, 2026
I google search the item I was looking for an Overton’s had the best price for the color owl needed
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10