Overton's Reviews - 2,082 Post-Delivery Reviews - 8.8/10
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 80% | 77% |
 Neutral | 10% | 10% |
 Negative | 11% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
7.6 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 78% |
Neutral | 17% | 18% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 13,643
Michael
Site Experience FeedbackJun 19, 2026
I feel comfortable in making this purchase for a specific reason. These items are intended to be used medically for my wife, whom I care for. She has 17 bone fractures and needs support and cushioning to prevent injuries in the event that she falls.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Big B
Site Experience FeedbackJun 19, 2026
Order wrong color, Order was canceled and refunded, then reorder.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wanger
Site Experience FeedbackJun 19, 2026
Nice
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Rhena
Site Experience FeedbackJun 19, 2026
excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bob
Site Experience FeedbackJun 19, 2026
Great price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kwoods805
Site Experience FeedbackJun 19, 2026
It was very easy to find something that was similar to what broke on my boat the description let me know that it met most standards and would hopefully fit universally so should be a good fit with my boat
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 19, 2026
Great and quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DDawgSta222
Site Experience FeedbackJun 19, 2026
I couldn’t find steering locks with a good review. Other than that it was very good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Batman
Site Experience FeedbackJun 19, 2026
I've shopped at Overtons for the first time 25 years ago. This time, the website hit me with a 10% off promotion. However, that was not accounted for on the invoice, only a bonus float. lol.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
boat guy
Site Experience FeedbackJun 19, 2026
very pleased with how easy it was to find and shipping was straight forward with dates included before purchasing item
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeffry
Site Experience FeedbackJun 19, 2026
The process was quick and easy and they have better prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MF
Site Experience FeedbackJun 19, 2026
Excellent and easy and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Husky
Site Experience FeedbackJun 19, 2026
The website was very helpful and easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deckshark
Site Experience FeedbackJun 19, 2026
Site is easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rodekil
Site Experience FeedbackJun 19, 2026
Great price with free shipping on a product we have been looking at for months
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Spanky
Site Experience FeedbackJun 19, 2026
The website was very easy to navigate and I appreciated the $10 discount!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackJun 19, 2026
It was fine
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Cody Oakman
Post-Delivery FeedbackJun 19, 2026
Item arrived damaged
- Overall Rating: 5
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Leeny
Site Experience FeedbackJun 19, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 19, 2026
I only received 1 of the 2 items I ordered!!
- Overall Rating: 3
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 1
PortlandZach
Site Experience FeedbackJun 19, 2026
Website was easy to navigate. Just wish there were more boat part options.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 19, 2026
Found a seat to match my old seats
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Clemster
Site Experience FeedbackJun 19, 2026
I submitted email address to get a promo code and never got it so paid full price
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Joe
Site Experience FeedbackJun 19, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ken
Site Experience FeedbackJun 19, 2026
Overtone is the only online dealer that I could find with length greater than 10-ft.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
John
Site Experience FeedbackJun 19, 2026
Loved your selections
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
McPeezie
Site Experience FeedbackJun 19, 2026
The website is easy to navigate and when adding to your cart, the suggestions helped me get all the parts I needed to install the product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lrush
Site Experience FeedbackJun 19, 2026
Good prices on what I was looking for
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackJun 19, 2026
Communication was lacking
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: N/A
PJ
Site Experience FeedbackJun 19, 2026
Easy to use website and navigation was very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kep
Site Experience FeedbackJun 19, 2026
Flowed smoothly
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Coolkid
Site Experience FeedbackJun 19, 2026
It was great!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Slingboy88
Site Experience FeedbackJun 19, 2026
It's never clear that you cannot use a promo code if the item is on sale. Please make that clearer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
lake guy
Site Experience FeedbackJun 19, 2026
I have h ad good response from ordering from Overton's over a number of years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Still waiting on my products
Post-Delivery FeedbackJun 19, 2026
Confirmed purchase, got an email a day later saying it is on backorder with no further info. Why have an item on sale if you don't have it in stock? Why confirm the sale and then not be able to give any further info as to when the products would be available? Lousy.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 19, 2026
It was great
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sailingflyboy
Site Experience FeedbackJun 19, 2026
The shopping experience was great except I tried to use Venmo and I went through that process, but then I still had to provide my credit card information for the transaction to go through.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Bucky Wayne
Site Experience FeedbackJun 19, 2026
I was very pleased with your website and your prices.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 19, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Not great at shipping
Post-Delivery FeedbackJun 19, 2026
Second time I ordered Bimini clips and they didn’t ship the whole order. I’m still waiting for the second package of 5 to be delivered after contacting customer service. Yesterday (June 17th) I received an order delivery confirmation email from June 15th… hopefully, they will send my clips as I really need them!
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 8
Online Shopper
Site Experience FeedbackJun 19, 2026
So far my experience has been good. The site was easy to use.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jo
Post-Delivery FeedbackJun 19, 2026
I bought this gift as a boat regatta prize in our county's 4th of July parade. The boat was very smashed up, and the corners looked like they had been used. I will be offering it as a prize, and too late to send it back to receive another one. I hope nothing is wrong with the product, but we will see. Please let me know what to do.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
SusieD
Site Experience FeedbackJun 19, 2026
Price is great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
boater
Site Experience FeedbackJun 19, 2026
All good - happy with product (replacement) But... the checkout was a bit of a pain as it placed a push for the good sam credit card and it took me about five minutes to figure out how to get past it. Just about quit! Not good.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
CG
Post-Delivery FeedbackJun 19, 2026
Priced right, great quality, fast shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Bill
Site Experience FeedbackJun 19, 2026
Great result.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Boat man
Site Experience FeedbackJun 19, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Moose
Site Experience FeedbackJun 19, 2026
simple easy to use website price was perfect coupons a plus
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mags
Site Experience FeedbackJun 19, 2026
The website was super easy to use. I was able to get on find the product that I wanted and check out super easily.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nothing beats the lake!
Site Experience FeedbackJun 19, 2026
Overall great experience. Found what I was looking for and checked out very quickly. I would highly recommend!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10