Overton's Reviews - 2,083 Post-Delivery Reviews - 8.9/10
Overton's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2015 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 80% | 77% |
 Neutral | 10% | 10% |
 Negative | 10% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 79% | 77% |
Neutral | 17% | 18% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Overton's
Showing 1 - 50 of 13,615
H20 girl
Post-Delivery FeedbackJun 16, 2026
Great price and they had exactly what I was looking for?
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Blazingbullet
Site Experience FeedbackJun 16, 2026
Good buys
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nanny
Site Experience FeedbackJun 16, 2026
very helpful and easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Catman
Site Experience FeedbackJun 16, 2026
Good deals on what I needed.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
CSE
Site Experience FeedbackJun 16, 2026
The ordering process is getting better
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
moondog
Site Experience FeedbackJun 16, 2026
site was easy to find
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jack
Site Experience FeedbackJun 16, 2026
Purchase was simple. I was supposed to get 10% off my order for providing my phone number but couldn't seem to get it applied in the app. Maybe it applies to the next order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mr. ShIb
Site Experience FeedbackJun 16, 2026
I'm new to making on-line purchases so as this purchase went, I was very satisfied. It was easy, fast. Hopefully my product will be as good or better than I expect. And it arrives within a few days.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MK
Site Experience FeedbackJun 16, 2026
HAS NOT ABLE TO APPLY $10 CODE THAT WAS TXT TO ME, BUT THE10% DID WORK THAT WAS EMAILED TO ME
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Brenda
Site Experience FeedbackJun 16, 2026
Much easier to use on line than on your cell.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JW
Site Experience FeedbackJun 16, 2026
I have heard lots of good things about Overton’s so we decided to give you a try. Hopefully it doesn’t take long to receive our product.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim G
Site Experience FeedbackJun 16, 2026
Positive
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Ed Thomas
Site Experience FeedbackJun 16, 2026
I’m very pleased with the purchase. I would’ve liked to have got free shipping. The sale price was good and I appreciated the 10% discount coupon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sundowner
Site Experience FeedbackJun 16, 2026
Using your website from a mobile phone is not easy. Go all in and modify so your web app serves up as a mobile app…this is what almost everyone uses anymore.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Bongman13
Site Experience FeedbackJun 16, 2026
I liked how seamless the ordering process was. I liked that there was a free shipping option. I did not like that the 10% discount was not available because the item was on sale. When the offer was sent it did not say that up front. It only informed me at check out... Which is Bull...
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Boatszzz
Site Experience FeedbackJun 16, 2026
It was good. Got what I needed. Better kids life jackets than we can get locally
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ed
Site Experience FeedbackJun 16, 2026
Easy to use and quick with an answer.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Doc Jeff
Site Experience FeedbackJun 16, 2026
Web site easy to navigate. Had question about product and customer service answers satisfied me
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bobby
Site Experience FeedbackJun 16, 2026
We easy to create an account. However it was a bit difficult to get my discount code to apply. I had to open my email and then copy and paste same.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dave
Site Experience FeedbackJun 16, 2026
None
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BBQPRO
Site Experience FeedbackJun 16, 2026
I had an account from the past (minimum 6 years ago) grandkids being born, covid, many reasons to not get the boat back in the water...had to use a different email address since the old one even after customer service never arrived
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JN
Site Experience FeedbackJun 16, 2026
I easily found what I was looking for despite being out of boating for over a decade. Thanks for being there again, Overton's.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 16, 2026
Unfortunately the cap does not fit. How do I return?
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
Jose
Site Experience FeedbackJun 16, 2026
Its always quality items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
Just what my grandkids wanted.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
CK
Site Experience FeedbackJun 16, 2026
easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill
Site Experience FeedbackJun 16, 2026
So far, so good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Bayliner64
Site Experience FeedbackJun 16, 2026
Worked well
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Frank
Site Experience FeedbackJun 16, 2026
Easy to use website and ordering process. Brand name quality products at good prices and many products to select from. Feel comfortable with the products Overtons offers and with their website ordering system.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wisco88
Site Experience FeedbackJun 16, 2026
Easy to use and smooth checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Buck
Site Experience FeedbackJun 16, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dave
Site Experience FeedbackJun 16, 2026
Could not pay with Apple Pay so used PayPal instead
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
I ordered fenders. It was easy
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jeep
Site Experience FeedbackJun 16, 2026
Trouble free experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kirby
Site Experience FeedbackJun 16, 2026
I was needing a better anchor, saw my Overton email that had exactly the one I wanted on sale so it was a no trainer to get it, saved me at least $30 compared to Scheels and Bass Pro which I had been considering.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wank
Site Experience FeedbackJun 16, 2026
No thanks
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
Birdy
Site Experience FeedbackJun 16, 2026
I navigate through it several times but im not really good at ordering online yet. But if I can figure it out anyone can.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Douglas
Site Experience FeedbackJun 16, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dozer
Site Experience FeedbackJun 16, 2026
good experance
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Boat King
Site Experience FeedbackJun 16, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJun 16, 2026
Good products, did not get my 10percent discount
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Barry Boatsalot
Site Experience FeedbackJun 16, 2026
First time using this company. I am hoping the items come in time for my big event weekend. It’s nice to have a one stop shop for the variety of items I wanted.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 16, 2026
No
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
Jenn
Site Experience FeedbackJun 16, 2026
It was Good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
All good so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
The Tin Man
Site Experience FeedbackJun 16, 2026
Website was very user friendly and I found everything I needed except the buoys that tie to your boat when docking.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KayeCL
Site Experience FeedbackJun 16, 2026
No problems in finding the items I need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tom
Post-Delivery FeedbackJun 16, 2026
Beautiful boat seats, match the boat great. One screw under boat seat was stripped and had a hard time removing it and had to buy a new screw to secure the seat.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Nicholas
Site Experience FeedbackJun 16, 2026
Great products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jginn
Site Experience FeedbackJun 16, 2026
Great product, great website, great experience, fast delivery, definitely recommend to a friend.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10