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Origins Reviews - 35 Post-Delivery Reviews - 8.9/10

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Jun 22, 2026

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Post-Delivery Feedback - 35 Reviews

Overall Satisfaction:

8.9out of 10

Would Shop Here Again:

9.2out of 10

Likelihood To Recommend:

9.1out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

79%67%
Neutral rating icon

Neutral

16%22%
Negative rating icon

Negative

5%11%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 249 Reviews

Overall Satisfaction:

9out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.3out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

77%86%
Neutral rating icon

Neutral

17%10%
Negative rating icon

Negative

5%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.8 out of 10

Design of Site

Satisfaction with the look and design of the site

9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.4 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

Recent Reviews for Origins

Showing 1 - 50 of 284

  • Yoyis

    Site Experience Feedback

    Jun 19, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 19, 2026

    I love the spf product

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 15, 2026

    Excellent

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Eri

    Site Experience Feedback

    Jun 13, 2026

    Is fine

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Robyn

    Site Experience Feedback

    Jun 9, 2026

    15%discount is great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Margaret

    Site Experience Feedback

    Jun 8, 2026

    Good experience with ordering online. Reaction to the wrinkle correction serum & nothing is advertised about return policy in the event of adverse reactions.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tasha

    Site Experience Feedback

    Jun 6, 2026

    I have never had a bad experience ordering from origins and I have been using these products for 10+ years. As I am coming up on age 49, people often think I and closer to late 30s so these products remain my go to.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Smitty

    Site Experience Feedback

    Jun 6, 2026

    Found items easy to find. Have been buying at stores previously. Todays purchase was easy, but I only by mistake that I used the price reduction

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Vweppler

    Site Experience Feedback

    Jun 5, 2026

    Works good

    • Overall Rating: 9
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • natural skincare

    Site Experience Feedback

    Jun 5, 2026

    Good, user friendly

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 2, 2026

    I love the spf 40 moisturizer that is tinted...I love it and recommend it to all my permanent make up clients as after care to protect from sun

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nat

    Site Experience Feedback

    May 27, 2026

    I have been using this scrub for over 10 years. I used to purchase it from Sephora however it is no longer available there. The website is great!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Chi

    Post-Delivery Feedback

    May 26, 2026

    I am disappointed that the two full size products were half filled.

    • Overall Rating: 6
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 7
    • Customer Support: 5
    Full ratings for this review »
  • Misty

    Site Experience Feedback

    May 24, 2026

    It’s my first time ordering from here so it’s too early to tell about anything. The website seems organized and easy to understand. I did not go through different pages.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Blanks

    Site Experience Feedback

    May 21, 2026

    all good with the online order I placed today.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Origins User of 20+ Years

    Post-Delivery Feedback

    May 20, 2026

    I ordered thought I'd Plantscription Youth cream and got a sunscreen product I didn't know existed. Packaging has changed when it didn't need to. It's harder to differentiate between the products now. It's not easy to find or let alone purchase the Ginger Rush anymore, so I have to do without. The Ginger Souffle has a charcoal after smell and is too 'thin' for my skin type.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Cb

    Site Experience Feedback

    May 18, 2026

    I could not change my password:( so had to sign on as a guest.

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Céline

    Site Experience Feedback

    May 18, 2026

    A few years ago Origins decided to discontinue few products. I was not impressed with that decision because no notice was giving to your customers. I’ve never found a product like the one you were making. I barely buy from you anymore because your current selection doesn’t meet my needs

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Cann

    Post-Delivery Feedback

    May 18, 2026

    Origins now only available online in my area. Great sales, so make purchases then. I use many of these products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    May 14, 2026

    It was all good! I chose to sign in.as guest as I had difficulty- when signing in, there were old items in my bag and I couldn’t delete them

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tree

    Site Experience Feedback

    May 14, 2026

    Pretty easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Frieda

    Site Experience Feedback

    May 12, 2026

    Extremely happy with Origins.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Chi

    Site Experience Feedback

    May 9, 2026

    The checkout box didn't respond for several times

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • wylie

    Site Experience Feedback

    May 9, 2026

    I very live your produces, I will buy lot of them and stock up for a year when you doing prmomotion.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Karine

    Site Experience Feedback

    May 5, 2026

    Quick, easy and simple

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • kwokmaj

    Post-Delivery Feedback

    May 5, 2026

    the website was easy to navigate

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • BBgel

    Site Experience Feedback

    May 3, 2026

    Easy to navigate.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jaycee

    Site Experience Feedback

    May 3, 2026

    The only thing I noticed is that when I had put in all my details to pay, I realized I forgot a cream and couldn't go back to include it in my order. So I had to make a separate purchase and didn't get a free item with this purchase.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jennifer

    Site Experience Feedback

    May 2, 2026

    So far I love the site and prices. Still have to receive my order to know how I feel about the products but I have heard great things so am sure I will love them.

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Anita

    Post-Delivery Feedback

    May 1, 2026

    Love the product. Gives light even coverage. The only thing I would change regarding the tracking of my order is, it wasn't possible to see where the order is at each step of the shipping process. For example: Item ready for shipping, item picked up by courier, etc. Not highly important, but would be an improvement from "will arrive in 5 business days"

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Gen

    Site Experience Feedback

    Apr 24, 2026

    Great products, great customer service, great company.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lisa

    Site Experience Feedback

    Apr 20, 2026

    This website is easy to navigate. I have been using this product for a few years and keep coming back. Highly recommend

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Nikki

    Site Experience Feedback

    Apr 20, 2026

    It’s not easy to navigate through the website because it forces me to choose a category instead of taking me to the selections straight away. There is also a 20 secs delay when I click on a function to get a response—only on this website.

    • Overall Rating: 5
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Red77

    Site Experience Feedback

    Apr 18, 2026

    It was good, no issues

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Margaret

    Site Experience Feedback

    Apr 18, 2026

    Excellent products; online ordering is fast & efficient.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Anita

    Site Experience Feedback

    Apr 11, 2026

    Quick and easy shopping experience.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Apr 10, 2026

    N/A

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Island Girl

    Post-Delivery Feedback

    Apr 9, 2026

    Treated myself due to the exceptional promotion at the time of my purchase. Origins is a terrific line that I have used for many years. I cannot afford to maintain the way I would like to so when a good deal pops up I splurge. I don’t typically order on line but the Bay Queen Street is no longer available to me.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Tyler

    Post-Delivery Feedback

    Mar 31, 2026

    I was very impressed with the ordering process and the speed with which it was delivered. I love the products and will be ordering again in the future.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Kristy

    Site Experience Feedback

    Mar 23, 2026

    Love your products but ever time I come online to shop you have discontinued another of my beloved products - no! This time it was White Tea line. I love my trusted products. I’m not a fan of the smell of some of the newer products and they are stickier on the face. Hope you are keeping some of the classics around please!!

    • Overall Rating: 5
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Island Girl

    Site Experience Feedback

    Mar 22, 2026

    Straight forward, which I don’t often find sites to be. Applying promo code actually worked!!!

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Margin

    Post-Delivery Feedback

    Mar 21, 2026

    Amazing products,definitely will be re-buying in the future.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Kim

    Site Experience Feedback

    Mar 20, 2026

    no bad experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jess

    Site Experience Feedback

    Mar 15, 2026

    Great promotion - lacking samples though. That’s is how I get to know new products to purchase later

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Trish

    Site Experience Feedback

    Mar 15, 2026

    Very user friendly, quick and easy. Appreciate emails regarding my faves and when they go on special

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ty

    Site Experience Feedback

    Mar 13, 2026

    The site is pretty easy to navigate and the deals are always great!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Margaret

    Site Experience Feedback

    Mar 10, 2026

    I found confusion between the Origins site and the Amazon site. I felt I was constantly being sucked into Amazon

    • Overall Rating: 1
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Mar 8, 2026

    I like your products. Them seem much more expensive than previously. My favorite day time moisturizer wasn't available any more.

    • Overall Rating: 9
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Friendly advice

    Site Experience Feedback

    Mar 8, 2026

    The website is easy to use. Prices are the same or cheaper than buying from local vendors who carry your product. I bought an advent calendar last year. Although the price was good, some of the products must have been past their best before date. They actually smelled a little rancid. That is not the usual though. I’ve been buying the tinted sunscreen for a few years now. I’m loving it! Again, I did get one tube that seemed to be separated. I took it back to Sephora and received a replacement. That was much easier than if I had to ship it back to Origins and wait for a response.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jen̈nifer

    Post-Delivery Feedback

    Mar 6, 2026

    I am pleased with my purchase.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »