Origins Customer Reviews
Origins holds a 9.1/10 overall rating and 660 verified post-delivery reviews on Bizrate.
Origins Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2012 Winner Circle of Excellence
9 years
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Learn more about reviewsOverall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 82% | 80% |
 Neutral | 9% | 13% |
 Negative | 9% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
1 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 82% | 82% |
Neutral | 14% | 14% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.3 out of 10
Shipping Charges
Satisfaction with shipping charges
9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for Origins
Showing 1 - 50 of 12,254
Online Shopper
Site Experience FeedbackAug 2, 2026
I was looking for a body lotion, and I only had the option to buy the huge tub.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Helena
Site Experience FeedbackAug 2, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MB
Site Experience FeedbackAug 2, 2026
I have had a very easy shopping experience with online Origins. I really enjoy the products. My sister in law introduced me to these products as a Christmas gift and I am excited to continue to use these products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
It was easy to find what I needed, and easy to cash out site is well designed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KK
Site Experience FeedbackAug 2, 2026
very simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Regular User
Site Experience FeedbackAug 2, 2026
Easy PZ!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nan
Site Experience FeedbackAug 2, 2026
the website was fine. would like an opportunity to be able to compare products in one place vs going in and out of each item. I also think you have gotten really expensive.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Ari
Site Experience FeedbackAug 2, 2026
Website said I’d get 4 free minis at checkout with $110 purchase. I spent $137 and there was no way to add this offer. Misleading and deceptive.
- Overall Rating: 2
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Connie
Site Experience FeedbackAug 2, 2026
Very quick and easy process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lisa
Site Experience FeedbackAug 2, 2026
I had the Ginger Sensuous perfume in my cart. It was $77 then a few days later, three to be exact, the price was $78. What happened?
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Samantha
Site Experience FeedbackAug 2, 2026
Some things are hard to navigate.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Blanky
Site Experience FeedbackAug 2, 2026
I like that the website is user friendly
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Kate F
Site Experience FeedbackAug 2, 2026
I knew what I was looking for. Quick and easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HH
Site Experience FeedbackAug 2, 2026
easy to navigate, categories make it easy to find appropriate products
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Swimmer
Post-Delivery FeedbackAug 2, 2026
Did not receive all of my order and what I selected as an ‘extra’ was not available or I did not want any of the products
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- On Time Delivery: 4
- Customer Support: N/A
Jos Chern
Site Experience FeedbackAug 2, 2026
I have been using Origins products for at least 15 years. When I get the chance to use another line; I always and without fail go back to Origins. They leave my late 50’s skin supple, youthful looking and smelling lovely. I cannot recommend the Plantscriptions line enough.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 2, 2026
everything was clear and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mione
Site Experience FeedbackAug 1, 2026
Great experience. Easy navigation.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
#1Grandma
Site Experience FeedbackAug 1, 2026
positive experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
I have loved Origins forever. I’m glad I can order online now; occasionally I buy at Macy’s. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chrissie
Site Experience FeedbackAug 1, 2026
I've been buying Origins for close to 20 years--when you sold makeup, too. As an avid supporter of Dr. Weil, I simply continue.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Mass Mom
Site Experience FeedbackAug 1, 2026
Website is good. The we made too much page wouldn’t load but otherwise good.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lulu
Site Experience FeedbackAug 1, 2026
I love Origins products. But, they’re so expensive, it’s starting to feel like a splurge to buy my face sunscreen.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 1, 2026
I have used these products for years and will continue to use them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Amanda
Site Experience FeedbackAug 1, 2026
The website is great and clear! Overall its well designed and easy to understand
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lola
Site Experience FeedbackAug 1, 2026
Easy to navigate, view products and purchase what I wanted.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Archeress1966
Site Experience FeedbackAug 1, 2026
Easy to find the products I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
deb
Site Experience FeedbackAug 1, 2026
easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sandy
Site Experience FeedbackAug 1, 2026
Easy navigating
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sandy
Site Experience FeedbackAug 1, 2026
Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ROFromTX
Site Experience FeedbackAug 1, 2026
Online experience is good, though sometimes trying to get free samples is confusing. Wish discounts were offered on a more regular basis.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 1, 2026
I found all I needed fast and automatically got introduced to the offer connected to the purchase amount.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Miss M
Site Experience FeedbackAug 1, 2026
I love your products. This was a gift purchase, and I wish there were a place to include a note to the recipient.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
sle
Site Experience FeedbackAug 1, 2026
the prices have increased so much over the last couple of years and the products are getting smaller. really crazy prices for sample sizes.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Old lady
Site Experience FeedbackAug 1, 2026
Love the stuff
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pennyrose
Site Experience FeedbackJul 31, 2026
Been a returning customer for a long time. East website to navigate. 5 stars.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
catd
Site Experience FeedbackJul 31, 2026
hard to get around, not sure im getting my free samples and makeup bag
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Charlie
Site Experience FeedbackJul 31, 2026
All good easy to manage
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Mary
Site Experience FeedbackJul 31, 2026
I love the products. The shipping comes quick. The website is easy to use and has great descriptions. I don't like that I cannot redeem multiple discounts like my birthday discount and use my reward points.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
NeeNee
Site Experience FeedbackJul 31, 2026
It was easy and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MRod22
Post-Delivery FeedbackJul 31, 2026
I've used origins for 26 years now and it has kept my skin looking young and clear, but most importantly the product itself is chemical and pareben free.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 5
- Customer Support: N/A
Linda
Site Experience FeedbackJul 31, 2026
I have been using Origins for years and love it! I used to shop in a Winter Park Florida store,
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
April
Site Experience FeedbackJul 31, 2026
It was good, everything easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lj
Site Experience FeedbackJul 31, 2026
I’ve been a fan for 26 years origins is one of my best skins products for a century. The downside I have is the a perfect world the face wash ingredients have changed and my skin was irritating from it. Overall no complaints about the other products. My favorite is Ginzing face scrub and vitamin c ginzing serum and checks and balances I use everyday for years. 💯
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skin
Site Experience FeedbackJul 30, 2026
No problems
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Alice
Site Experience FeedbackJul 30, 2026
love your product, I have been using your product for close to 30 years. Thank you! The website is easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nichole
Site Experience FeedbackJul 30, 2026
Using the Origins website was very smooth and easy. I have a product that I love and it is very simple to navigate to purchase quickly. This product is a best seller and always in stock.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Dorema
Post-Delivery FeedbackJul 30, 2026
I was pleased with the Origins face creams that I recently received.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
DTREVI
Site Experience FeedbackJul 30, 2026
No problems with site at all; customer friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
I was trying to redeem my rewards and I find it ridiculous that you cannot redeem a reward unless you purchase an item!
- Overall Rating: 3
- Would Shop Here Again: 4
- Likelihood To Recommend: 5