Origins Reviews - 663 Post-Delivery Reviews - 9.3/10
Origins Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

2012 Winner Circle of Excellence
9 years
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Learn more about reviewsRecent Reviews for Origins
Showing 1 - 50 of 12,820
Josie
Site Experience FeedbackJun 18, 2026
I love origins products and the website is easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kris
Site Experience FeedbackJun 18, 2026
It was good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dodi
Site Experience FeedbackJun 18, 2026
My mom swears by Origins and I’ve used the products before (purchased at Macy*s) but in the last few years I had been using a different brand. I then realized my face was starting to show wrinkles, so I went back to Origins, tried the Plantscription Anti-aging products, my wrinkles started to look better!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Kate
Site Experience FeedbackJun 18, 2026
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- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tahtah
Site Experience FeedbackJun 18, 2026
The item I was looking for was easy to find. Love that i was able to select different sizes of OZ in the product I wanted. Love the over all lay out of website!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KatePro
Site Experience FeedbackJun 18, 2026
Site is super easy to use and the available discounts are great. I definitely will be a repeat shopper. I love the products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Do not Publish
Site Experience FeedbackJun 18, 2026
Very good. User friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ari
Site Experience FeedbackJun 18, 2026
I had a good overall experience. Very straight forward easy to follow.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
I wish Origins would have a longer period to use Rewards points. I never get to redeem any before they expire. Also, I'd like to see my Birthday gift be applied to any special offers as a little something extra.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
blue
Site Experience FeedbackJun 18, 2026
The website was good, however, I did expect the option to choose free samples. This was available in the past and was a great way to try new products. It's also disappointing to see products that I've previously enjoyed, so longer available
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Poonam
Site Experience FeedbackJun 18, 2026
You don’t have Apple Pay, Google pay for easy payment, otherwise I think your website was fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tbw
Site Experience FeedbackJun 18, 2026
I particularly like the clean look of the site and the clear information presented with each product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DAG
Site Experience FeedbackJun 18, 2026
Very good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
While I was checking out the amount changed, so clarity of what was being charged either for delivery charge or any other charge. It was not clear.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cheri
Site Experience FeedbackJun 18, 2026
I would have liked to have the option to enter two gift cards at checkout
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackJun 18, 2026
Good
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
DD
Site Experience FeedbackJun 18, 2026
Easy, positive experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jude
Site Experience FeedbackJun 18, 2026
Clearly provides directions on how best to use the product and what to expect once you begin using it. Makes recommendations based on previous purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lisa
Site Experience FeedbackJun 18, 2026
The website is somewhat confusing. I find conflicting information depending on where i click. Offers appear on the home page that are then not available when I go to check out. I often can't find what I am looking for. I do like the products a lot. I find them effective and, if I take advantage of discounts, they are value for money. I probably would not pay full price.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Yvo
Site Experience FeedbackJun 18, 2026
Hard to read the small details of the products
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Anne
Site Experience FeedbackJun 17, 2026
The reason I still visit the site is that I am really satisfied with the products despite having difficulty navigating it. There should be an app.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Smartshopper
Site Experience FeedbackJun 17, 2026
The website made my purchase easy. I liked being able to redeem points for my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Me
Site Experience FeedbackJun 17, 2026
I feel the specific description of each item could go into more detail given some products are very similar.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ann
Site Experience FeedbackJun 17, 2026
This is better than the last time that I use the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
YoG
Site Experience FeedbackJun 17, 2026
I have used Origins in the past and I'm excited to try these new products.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Kiu
Site Experience FeedbackJun 17, 2026
Easy to search and select
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wr
Site Experience FeedbackJun 17, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Linda c
Site Experience FeedbackJun 17, 2026
Everything was seamless. Very happy with the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DeeDee
Site Experience FeedbackJun 17, 2026
great skin product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kbkcochran
Site Experience FeedbackJun 17, 2026
As a loyal customer of more than 25 years, I’m saddened by the discontinuation of some of the products I would routinely buy in the past. I continue to purchase regularly and look at the site, hoping some of those discontinued products will come back. Like salt suds body wash and clear head shampoo.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MaryGCo
Site Experience FeedbackJun 17, 2026
I always use Checks and Balances for cleansing and needed to buy more. Happy to have the Duos and free shipping offers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
nq
Site Experience FeedbackJun 17, 2026
Orgins has great products! I've been using them for over 15 years. But I have recently switched to buying the majority of my higher end skincare line. I often shop on Ulta and purchase other brands. This is due to better pricing for another high quality product that has continual better promotions. Through these I get more for my money which is very important during these times. I tend to stock up during deep sales along with purchasing items that include a relevant free gift. And while my skin is aging and requiring more home and medical treatments, I can still give it the care I feel it needs this way. So unfortunately, I have been purchasing much less from Orgins. Regardless, I highly recommend Origins due to it's quality and ethics.
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 9
Gerri
Site Experience FeedbackJun 17, 2026
Using the website is very easy and informative
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Teefant
Site Experience FeedbackJun 17, 2026
I usually like to receive a gift with purchase with my order but this time I purchased because of the 25% off.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Annie
Site Experience FeedbackJun 17, 2026
I knew exactly what I wanted and it was easy to find and purchase. My buying experience was excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackJun 17, 2026
Professional, friendly appearance
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Fred
Post-Delivery FeedbackJun 17, 2026
I like the feel and the results of both the serum and face cream. It is expensive, most would probably say it’s not worth it. But, I have used it for years and like it!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- On Time Delivery: 8
- Customer Support: N/A
Miss P
Site Experience FeedbackJun 17, 2026
I was specifically looking for the Ginger cream line. When I moved away from the product to peruse other products it was difficult to get back to the product to purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kat
Site Experience FeedbackJun 17, 2026
My first order online. I used to work at Belk Dept. store and always purchased from their counter. Love the mushroom products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DingDong
Site Experience FeedbackJun 17, 2026
編寫 Overall, my experience with the website today was positive. The site was easy to navigate, pages loaded quickly, and I was able to find the information I needed without difficulty. The layout was clear and user-friendly, making the process smooth and efficient. I especially appreciated how straightforward the ordering and checkout process was.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JulesH
Post-Delivery FeedbackJun 16, 2026
My order hadn’t shipped for about 5 days after I placed it, so I almost forgot about it. I used my Birthday coupon so it might have been the reason you didn’t send it soon but I was really surprised in a bad way because Sephora or Nordstrom doesn’t do that to me. You gauged the price hideously & the quality went downhill. And my order wasn’t sent for nearly a week. Additionally, the packaging was horrible, too. There were no buffers or bubble wraps in the box. My items were just thrown away in it without any protection. Your facial wash has been our favorite, both my husband & I loved it for 8 years. But we don't think we should buy it anymore. There are many new great products at a reasonable price & CS is much better than yours. If you don't take the customers with the Birthday coupons seriously, you're definitely gonna lose them because we normally get your products from other sellers, like Sephora or Nordy. I’m done with you. This is certainly the last time to buy your products. Bye & thanks!
- Overall Rating: 1
- Would Shop Here Again: 8
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: N/A
TB2TT
Site Experience FeedbackJun 16, 2026
I wish there were more options for purchasing travel size.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Amy
Site Experience FeedbackJun 16, 2026
I love origins frothy face wash. I’ve been using it for a really long time. However, I hate how expensive it is now and I don’t really care for packaging.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nat
Post-Delivery FeedbackJun 16, 2026
I only had one issue and that was that the order was not packed with care the box was too big for all of the items that were in it so naturally the item items were sliding around in the box and the cap on one of my face washes came broken they need to pack the items better because if there's a bunch of room for them to slide around in the box then obviously the Caps are going to get broken other than that everything was great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Lacy
Site Experience FeedbackJun 16, 2026
Love these products! Discovered through Ipsy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cher
Site Experience FeedbackJun 16, 2026
love all the products
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Me.
Site Experience FeedbackJun 16, 2026
Have used Origins products exclusively since inception of Origins. Never use an other. C completely satisfied. Everyone comments I look 20 years younger than my age. Am in my 80's. O attribute to Origins.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
shadow
Site Experience FeedbackJun 16, 2026
very satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
